News United Airlines reimburses soldier after flight home to Detroit for holidays is canceled Ali Hoxie

A soldier working overseas says he had to spend thousands to buy a plane ticket after his flight was canceled without him knowing.

Private First Class Benjamin Jimenez thought he was all set when he booked a ticket back in November to fly with United Airlines from Germany to Detroit. When he showed up for his flight, he found out it was canceled.

“They gave me an itinerary, they never booked it, they white listed it saying the line never paid for it and I was pretty much just out of luck,” Jimenez said.

He says he was forced to shell out an extra $2,500 to make it home in time for the holidays.

Jimenez says he never knew his flight had been canceled.

“They told me that they emailed me, they called me, but I haven’t received any of that,” Jimenez said.

7 Action News did received a statement about the incident from United saying:

We are reimbursing Mr. Jimenez for the one-way Lufthansa ticket he purchased to get back to Detroit as a gesture of goodwill, and we are flying him back to his base in Germany on United on Jan. 2.”

Leave a Reply

Your email address will not be published. Required fields are marked *