United Airlines and Expedia Duke It Out Over Customers – WGN Radio

(AP Photo/Elaine Thompson)

Steve Grzanich and Brian Sumers (Sr. Aviation Business Editor at Skift.com) checked in on the airline industry this week by picking up last week updating the Southwest/mechanics relationship that is going through a rough patch, but also touched on the tension between United Airlines and Expedia in which customers might see a change in customer service.