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Boeing’s 737 Max aircraft is going to have a fix: United Airlines first officer James Belton

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Air Line Pilots Association spokesman: There is going to be a fix for Boeing’s 737 Max

Air Line Pilots Association spokesman James Belton says Boeing, the Department of Transportation and the FAA are going to work together to come up with a fix for Boeing’s 737 Max jets.

Boeing announced on Wednesday it has reprogrammed its software to prevent erroneous data from triggering its anti-stall system aboard its 737 Max jets.

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United Airlines first officer James Belton told FOX Business that Boeing will work with the Department of Transportation and the Federal Aviation Administration (FAA) to come up with a fix for the 737 Max planes.

“We want to ensure the 737 Max is better than ever for the public,” United Airlines first officer James Belton said on “Countdown to the Closing Bell” Wednesday. “We have the safest air travel.”

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    The Senate Commerce subcommittee on aviation and space held a hearing on how the three top government agencies in aviation, National Transportation Safety Board, FAA, and the Transportation Department handled the certification of the relatively new Boeing Max 737 jet.

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    “United flew the 737 Max for 23,000 hours without incident,” James said as he expects the software fix to make it even safer to fly.

    United Airlines warns flight attendants to stop selling and brokering trips

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    United Airlines just announced it’s adding 1,600 premium seats to try and get more premium passengers. Buzz60’s Sean Dowling has more.
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    United Airlines, after an internal investigation, is warning its flight attendants to stop selecting or trading flights to buy or sell to each other.

    In a March 22 memo addressed to United’s flight attendants, the airline said that over the past few months, concerns regarding “illicit trip brokering” have come up. Some flight attendants have apparently been scooping up the best trips and brokering, buying or selling them for personal gain.

    “What we’re addressing is the growing problem of selecting, trading or parking a pairing to broker, buy or sell it to another flight attendant,” the memo reads.

    All this follows the airline firing more than 35 employees after it discovered that they were abusing their employee travel perks by selling travel passes, which are intended for employees and their friends and family. 

    United said in the memo that it received complaints that flight attendants were making such overtures on social media, promising “‘hugs,’ “kisses,’ ‘candy canes,’ ‘expressions of appreciation’ and other coded enticements in exchange for a pairing.”

    A flight pairing refers to the various legs of a flight journey,  and “parking a pairing” refers to a flight attendant picking up a trip that he or she has no intention of using.

    “Sharing your system password or using United scheduling tools to engage in those types of behaviors is strictly prohibited,” the memo continues. “To that end, we are working with IT and corporate security to identify those who may be misusing our systems for personal gain.”

    Per the rules of a joint collective bargaining agreement − effective as of last October − flight attendants have “more flexibility than ever to manage (their) schedules,” according to the airline.

    United warned the flight attendants that they could be fired for these brokering, buying or selling practices.

    “We have zero tolerance for this prohibited behavior,” according to the memo. “When we discover that it’s occurring, we will fully investigate and take appropriate action, up to and including discharge.”

    “We know schedules are very important to our flight attendants, and we work closely with (the Association of Flight Attendants) to make sure our flight attendant scheduling is fair for all of them,” United Airlines spokeswoman Kimberly Gibbs told USA TODAY in a statement.

    In the memo, the airline encourages whistle-blowers to speak up and reminds them that no one should be afforded “an unfair advantage when it comes to managing their schedule or accessing flying opportunities.”

    “If you believe that individuals are not following the rules, please let the management team know so that we can address this unfairness,” the memo says.

    The Association of Flight Attendants said in a statement that “it is disappointing to learn that those involved in this activity have elected to put their personal gain ahead of the well-being of our greater collective.”

    “We support our members who have conveyed to us their aggravation, frustration and concern with the continuing nature of these schemes that take advantage of some flight attendants while disadvantaging others,” the statement continued. “The time to stop is now.”

    The rest of the statement is available here.

    Airlines for America Forecasts Spring Air Travel to Rise to All-Time High

    WASHINGTON, March 25, 2019 – Airlines for America (A4A), the industry trade organization for the leading U.S. airlines, is expecting an all-time high of 158.2 million passengers – 2.59 million per day – to fly globally on U.S. airlines between March 1 and April 30. This marks a 4.3 percent increase from the same period last year when 151.7 passengers took to the skies. Because of this record-high spring season, domestic airlines are adding 129,000 additional seats per day across their networks to accommodate 106,000 more daily passengers.

    “Low fares, abundant air service and a healthy economy continue to attract a record number of travelers to the skies,” said A4A Vice President and Chief Economist John Heimlich. “We’re in a period of unprecedented access to air travel – flyers of all income levels have a wide array of products and providers to choose from when traveling from one city to another or one country to another.”

    In 2018, U.S. airlines transported record passenger and cargo volumes. Department of Transportation (DOT) data through the third quarter of 2018 showed inflation-adjusted airfares falling to new lows, as airlines across the spectrum added capacity faster than the economy and competition intensified in tens of thousands of domestic city pairs.

    More Americans Are Taking to the Skies than Ever

    As the U.S. economy continues to grow, Americans are taking to the skies and reporting high overall satisfaction with their flight experience.

    In 2018, according to A4A-commissioned research by Ipsos Public Affairs, 87 percent of Americans reported having flown in their lifetimes, up from 81 percent in 1997 and just 49 percent in 1971. Nearly 50 percent reported having flown at least once in the past year, up from 39 percent in 1997. A majority of Americans reported they are traveling by air for personal reasons (72 percent), including vacations. The research also showed that overall flyer satisfaction in 2018 remained above 80 percent, with even higher levels for those enrolled in a trusted traveler program such as Global Entry or TSA PreCheck.

    U.S. Airlines Continue to Invest in Products, Employees and Airports

    With growing demand, U.S. airlines are taking steps to ensure that passenger satisfaction remains high from check-in to touchdown, with increased levels of staffing, product enhancement and collaboration with airport partners.

    From 2010 to 2018, U.S. airlines invested 75 percent of operating cash back into the product, while retiring debt and returning cash to shareholders. Nearly $121 billion was used to enhance the product and improve the passenger experience, with new airplanes and ground equipment, improved facilities, complimentary in-flight entertainment options, upgraded security lanes at airport checkpoints, innovative technology as well as more gourmet food and beverage choices.

    December 2018 marked the 62nd consecutive month of year-over-year U.S. passenger airline employment gains. In 2018, on average, the industry employed 438,000 full-time equivalent workers – up nearly 16 percent from 2010 – with competitive pay and benefits in career-track jobs.

    Airport investment is booming across the country, with numerous capital projects completed, underway or approved at a significant number of small, medium and major U.S. airports. From 2001 through 2017, U.S. airports spent $165 billion on capital improvement projects, and tens of billions of dollars in additional airport projects are underway or approved at airports around the country.

    A4A has long advocated against raising taxes on the flying public, citing the many highly-funded resources available to airports for new projects, including $3.3 billion in revenue from the Passenger Facility Charge (PFC) in 2017 alone, more than $14.5 billion in unrestricted cash reserves and investments and the funds available through the Airport and Airway Trust Fund (AATF), which has an uncommitted balance of nearly $7 billion, growing to a record $8.7 billion by the end of 2020. Airports, thanks to these funds and other financial investments from airline partners, have no need to increase the tax burden on travelers who choose to fly.

    U.S. Airlines Report Strong 2018 Operational Performance

    Even with record high passenger volumes in 2018, U.S. airlines reported solid operational performance for the year, including the lowest rate of involuntary denied boardings -ever recorded, down to 0.14 per 10,000 passengers. The rate of customer complaints fell for a third straight year, with less than 1 complaint to DOT per 100,000 passengers. Baggage handling also remains improved since 2015, with reports of 2.78 mishandled bags per 1,000 passengers. Amid difficult severe weather in 2018, which the FAA reported rose 18 percent from 2017 alone, the on-time arrival rate fell to 79.4 percent.

    U.S. airlines recovered $0.73 in revenue for every $1.00 increase in operating costs, including a 58 percent year-over-year increase in fuel costs. 2018 expenses rose faster than revenues, reducing the industry’s pretax profit margin to 8.2 percent, just over half of the U.S. average of 15.2 percent.

    For the autistic who struggle with air travel, LVIA is bringing back a program to help

    Lehigh Valley International Airport is again hosting an event to help people with autism or other developmental disabilities navigate taking a flight before they get to the airport to travel.

    The airport in Hanover Township, Lehigh County and the Arc of Lehigh and Northampton Counties are hosting their fifth annual “Wings for All” event at 9 a.m. May 11th.

    Families can register for the event here.

    “Wings for All” is a national airport rehearsal program produced by The Arc of the United States, and is designed for people on the autism spectrum or those with other intellectual or developmental disabilities.

    The event is very popular, and more than 200 people have participated over the years. The event is a collaboration between The Arc, Allegiant Air and the Lehigh-Northampton Airport Authority, which operates the airport.

    Participants practice parking in the airport lot, checking in at a ticket gate, going through TSA and waiting to board. Organizers do not avoid crowd situations, in the hopes families can see potential triggers before they plan a trip.

    The participants board an Allegiant plane and sit through the flight instructions, about 15 or 20 minutes on the plane. Afterwards, there is a reception.

    Last year, officials debuted the new sensory room off the Wilfred M. “Wiley” Post departure concourse at LVIA, for passengers with intellectual or developmental disabilities, such as autism.

    It has specialized flooring, low-frequency lighting, a mounted projector and other sensory equipment.

    Sarah Cassi may be reached at scassi@lehighvalleylive.com. Follow her on Twitter @SarahCassi. Find lehighvalleylive.com on Facebook.

    Australian model facing prison for assault on United Airlines flight attendant

    • Australian model Adau Mornyang has been found guilty of physically and verbally assaulting a member of United Airlines’ cabin crew.
    • The former Miss Australia finalist shouted and slapped the flight attendant after being asked to quieten down and being denied more alcohol on board the flight from Melbourne to Los Angeles in January, trial evidence showed.
    • She was arrested upon landing and now faces up to 21 years in US prison.
    • Mornyang denies the charges and says she slept through the whole flight.

    An Australian model could face up to 21 years in prison after being convicted of assaulting a flight attendant on board a plane travelling from Melbourne to Los Angeles after she was reportedly cut off from the onboard drinks service.

    Former Miss Australia finalist Adau Akui Atem Mornyang, 24, “appeared to be intoxicated” when she slapped and shouted at a member of United Airlines’ cabin crew during a flight on January 21, according to a press release from the US Department of Justice (DoJ).

    Mornyang denies that any assault took place.

    A US air marshal described the incident as “the most severe he has encountered in his ten years” on the job, according to the Herald Sun, which reported that the disturbance took place after the model was refused alcohol service onboard.

    Mornyang was a Miss Australia finalist in 2017.
    Getty/Don Arnold

    Mornyang, who is based in New York but is from the Australian state of Victoria, told The Herald Sun that she had two glasses of wine with prescription drugs and went to sleep.

    She said all she remembers is “waking up after sleeping for eight hours.”

    Meanwhile, flight attendants said they had cut her off after “five or six glasses of wine and spotting an empty bottle near where she was sitting in the middle of the plane.”

    “Even though passengers on that flight and other flight attendants said there was never a slap, the evidence was ignored and they decided to believe (the flight attendant),” Mornyang said.

    The model, who was born in South Sudan and moved to Australia aged 10, was found guilty in a Los Angeles federal court on Thursday.

    She will be sentenced on June 24, where she faces a maximum sentence of 21 years behind bars, the DoJ said.

    The jury convicted Mornyang of one count of interference with a flight crew — a felony — and one count of misdemeanor-level assault, the DoJ said.

    Read more: ‘Human rights lawyer’ arrested by UK police after racist rant at Air India crew demanding more wine

    “According to the evidence presented at trial, several hours into the flight, passengers approached a flight attendant to complain about Mornyang’s disruptive behaviour, which included flailing her arms and yelling obscenities and racial slurs,” the department’s press release said.

    “When the flight attendant approached to assess the situation, Mornyang began to shout at the flight attendant and then slapped him across his face. The flight attendant attempted to restrain Mornyang until federal air marshals could assist.”

    According to court documents obtained by the Australian Daily Telegraph and reported by nine.com.au, after being told to quieten down, Mornyang told the attendant “she did not care and that she is a strong black woman,” before accusing him of being racist “because he was not talking to any of the white passengers.”

    “The federal air marshals were forced to stay with Mornyang in the rear galley of the plane for the remainder of the flight,” the press release continued. It said she was arrested on landing in Los Angeles.

    Mornyang in a 2016 fashion show.
    Getty/Phillip Chin

    Mornyang, who maintains that she was asleep for the whole flight, said the alleged incident ended her modelling career.

    “I boarded that flight on January 21st for what I thought was a life-changing opportunity,” she told told News Corp Australia, as reported by the Herald Sun.

    “I had just been offered a modelling contract for three years and I was so excited. I couldn’t believe that it was finally happening.

    “Just to wake up and be thrown into prison. I’ve never laid my hands on another human being. I don’t believe violence as someone who’s always been on the receiving end of it. I would rather hurt myself than another human being.

    “This was a now or never modelling opportunity and I would not have done anything to ruin it.”

    United Airlines, the DoJ, and Mornyang did not immediately responded to INSIDER’s requests for comment.

    United Airlines Grants Lifetime Global Services Status To Medal Of Honor Recipients

    The Medal of Honor is the highest and most prestigious military award in the USA. Recipients of the award enjoy a host of benefits both inside and outside the military. United Airlines is adding to that list with free Global Services status and United Club membership that automatically renews every year.

    Yesterday was National Medal of Honor Day. For the last four years, United has provided Global Services status, United’s top-tier status, to 74 Medal of Honor recipients. Global Servies status brings more upgrades, better service, and reduced fees. This year, United is adding free United Club membership as well.

    Here’s a note from United President Scott Kirby to the Medal of Honor recipients about their free status and club membership:

    The debt our country owes to your service can never be repaid; it can only be respected and honored.  As a US Air Force veteran, I’m personally honored to send you this letter and thank you for the sacrifices you made for our country.  In fact, I’ve collected about 40 signatures and challenge coins from living Congressional Medal of Honor winners and they are proudly on display at my home.  All of us at United Airlines want to thank you for having earned our nation’s highest military honor and in that spirit, the United family is proud to offer you United Global Services status each year, our invitation-only program for our most valued MileagePlus members. With Global Services status, you enjoy our highest level of service and benefits.

    In recognition of your exceptional service, it’s now our pleasure to also provide you with United Club membership starting March 23, 2019. United Club membership gives you — and up to two guests traveling with you — access to more than 45 United Club locations worldwide. You’re also welcomed to visit any of our participating Star Alliance affiliated lounges and other partner lounges. You will be receiving your membership materials separately but can access your digital card via the United app. Just like your Global Services status, your club membership will automatically renew next year, so there’s nothing you need to do.

    Consider this our way of taking care of you in some meaningful, albeit small, recognition for all that you’ve sacrificed for our country. We greatly appreciate your service and we look forward to saluting you on board soon.

    Thank you,
    Scott Kirby

    It’s a nice gesture. As United states:

    It’s a small gesture in light of what these individuals accomplished on the battlefield, but it’s one way we can say thank you. When it comes to flying heroes, the honor is all ours.

    image: US Army

    United Airlines Accuses Rogue Flight Attendants of Fraud

    United Airlines is threatening to fire some flight attendants it suspects are engaging in a sophisticated effort to grab the best trips — such as lucrative and comfortable long-haul flights to London, Sydney, or Tokyo — and selling them to colleagues, according to a new memo.

    “We have zero tolerance for this prohibited behavior,” wrote P. Douglas McKeen, senior vice president for labor relations. “When we discover that it’s occurring, we will fully investigate and take appropriate action, up to and including discharge.”

    This marks the second time in the past month United has warned employees not to commit fraud against their employer. Early in March, United admitted it fired 35 employees it said had sold their employee travel passes. Employees can give the passes, which permit inexpensive travel, to friends and family but cannot sell them. According to United, some passengers paid as much as $4,000 for a year’s worth of discounted flights.

    The recently uncovered fraud was more of an inside job, United said, with flight attendants scheming to take advantage of colleagues.

    Both the union and the company said in separate memos that upset flight attendants brought the matter to their attention. Neither memo said how many flight attendants were accused of unethical behavior, but it’s believed to be a small number. United said an “overwhelming number” of flight attendants followed rules.

    “Over the past few months, we have been aware that many of you have voiced concerns about illicit trip brokering where certain individuals have been improperly ‘parking’ and holding trips for their personal gain,” the Association of Flight Attendants (AFA) said in its note, dated March 23. “We’ve heard your frustration and recognize how many of you have exercised restraint in reporting this egregious activity to management because we are unionists.”

    The Scheme

    At United, as with most U.S. carriers, crews bid for trips based on seniority, so flight attendants with the longest tenure usually take the best trips. Flight attendants often prefer the longest flights, both because they pay more in a shorter time period — they’re paid by the hour but only when in the air — and they have longer layovers, often in better hotels than for domestic trips.

    United’s contract allows flight attendants to trade trips with colleagues if they cannot fly them. The system is designed to ensure coverage for “unforeseen events,” McKeen said.

    “Those trades are not the issue,” McKeen said. “What we’re addressing is the growing problem of selecting, trading, or parking a pairing to broker, buy, or sell it to another flight attendant.”

    Neither United nor the union representing United’s cabin crew would say much about the circumstances. But McKeen’s memo, along with a similar one from the union, suggests this practice is more involved than some flight attendants simply asking for payment from friends in exchange for a cushy trip.

    United said it searched social media and found flight attendants using code words to describe the kickback approach, promising “hugs,” “kisses,” “candy canes,” and “expressions of appreciation” to flight attendants who participated.

    “This is about fairness, plain and simple,” McKeen said. “No flight attendant should have an unfair advantage beyond their seniority rights when it comes to managing their schedule or accessing flying opportunities.”

    Usually, organized labor protects members on the verge of disciplinary action, but the union said it would not stand behind members who committed fraud against other flight attendants.

    United, meanwhile, said it would continue to investigate.

    “We know schedules are very important to our flight attendants, and we work closely with AFA to make sure our flight attendant scheduling is fair for all of them,” a United spokesman said in an email.

    How to buy an airline upgrade

    There is an old piece of advice that prevails when it comes to air travel: If you dress professionally, arrive early, and enquire ever so politely, you might just be that lucky person who gets bumped from the doldrums of economy class to the perks of premium, business, or first class. 

    However, if you’ve been on a plane in the last decade, you might’ve noticed: Air travel has changed quite a bit. The glamour and personalized service has been replaced by algorithms, surcharges, and a de-bundling of even the most basic of services. Free upgrade? A more realistic aspiration might be a free ginger ale after takeoff.

    “Airlines have their upgrade process down to a science,” Emily McNutt, global news editor for the aviation website The Points Guy, told Quartz. “Just because you’re wearing a suit doesn’t mean you’ll get an upgrade when you approach the gate agent. Because of things like airline elite status, upgrades often happen for those who are most loyal to the carrier.”

    ISIS Commander Arrested in Hungary Held Refugee Passport Enabling Unrestricted Air Travel

    BUDAPEST, Hungary – The alleged ISIS commander charged here last week with taking part in 20 beheadings obtained a special refugee passport in Greece that gave him air travel access to much of Europe, according to Gyorgy Bakondi, a senior advisor to Hungary’s prime minister’s office.

    The revelation about the bestowal of such refugee benefits on an accused ISIS commander raises questions about terrorist exploitation of the so-called refugee “right to travel” embossed in a 1951 international treaty, allowing those approved for refugee status to move about freely in Europe and elsewhere.

    It remains unclear exactly which refugee passport program might have been used by “F. Hassan,” as the Hungarian government has dubbed the 27-year-old Syrian now under arrest in Budapest. Bakondi wasn’t sure.

    New United Nations-European Union Passports for Refugees Program in Greece

    But Hassan likely was a beneficiary of the new “European Qualifications for Passports for Refugees” program, which the United Nations Human Rights Commission and European Union’s Council of Europe implemented in Greece in late 2017 and expanded last year. According to its website, the program enables passport recipients to travel to eight countries in Europe and also Canada; the United States is not among the listed countries.

    Recipients are chosen based on education levels, language proficiency, and work experience as a means to improve chances to match such candidates to specialized employment.

    A Reuters news report quoted Hungarian prosecutors as saying that Hassan traveled to a number of European countries prior to landing in Hungary, although those countries were not identified and his activities in them were not detailed.

    Bakondi told PJ Media the suspect did use his real name to apply for refugee status after traveling to Greece among migrants leaving Turkey. But he almost certainly too would have been required to truthfully state on refugee applications whether he had been involved with terrorist groups or fought in Syria.

    Greek authorities eventually granted Hassan refugee status, which entitles migrants to obtain refugee travel documents. Hassan eventually landed at the airport in Budapest last December with an unidentified woman whom Hungarian authorities found to be carrying a false passport, Bakondi said.

    The woman was deported to Greece because of the false passport, but Hassan was prosecuted and convicted of human smuggling, given a suspended 18-month sentence, and ordered expelled for three years.

    While he was awaiting deportation in a Hungarian center, Belgian intelligence provided Hungary with informant-based information that Hassan had committed atrocities as an “emir” on behalf of ISIS, to include personally cutting off the heads of victims, Bakondi said.

    How did Hassan Evade United States-Assisted Vetting in Greece?

    The arrest of Hassan also raises the question of whether Greece, as a key refugee transit country, is properly vetting higher risk migrants for potential ties to ISIS before granting refugee status and conferring its benefits. The United States has reportedly been assisting Greece, to some extent, in vetting incoming migrants and refugees to determine whether any are terrorists.

    Starting in 2014, hundreds of thousands of migrants from 103 countries began pouring into Greece on their way to more prosperous EU countries, often along the so-called “Balkan Route” that leads from Greece to Hungary. U.S. homeland security agencies, starting in 2018, provided equipment and training to Greek security agencies to begin collecting biometrics information such as fingerprints and retinal scans at at least 30 common points of refugee entry.

    In 2015, Hungary closed its borders and built fencing, prompting other countries in the region to do the same, effectively reducing the overland migration flow along the route to a trickle. But its airports would remain vulnerable to those given lawful refugee status.

    On Global Guard for Escaping ISIS Fighters and Sympathizers

    The global intelligence community and Western law enforcement have been on heightened alert since the collapse of the ISIS quasi-state in Syria and Iraq sent tens of thousands of fighters and sympathizers fleeing, many to Europe, where some have committed a number of terror attacks.

    Kurdish rebels and Iraqi forces have been capturing thousands of ISIS fighters and their families as the caliphate succumbed to brute military encirclements before and since the October 2017 fall of Raqqa, the putative capital. Others are presumed to be holed up in remnant pockets surrounded by hostile paramilitary forces.

    A few senior leaders have been caught in intelligence dragnets or killed in airstrikes; others are presumed to have escaped to places farther away while the getting was still good. Some ISIS commanders were recently caught posing as war refugees about to embark on a rickety boat to Greece.

    Follow Todd Bensman on Twitter @BensmanTodd