United Airlines is beefing up its offerings for the meetings and events industry. Central to this effort is the launch of a new United Meetings product, which is available on the airline’s business portal, United Jetstream.
“The needs we have been hearing loud and clear: we have to have some more flexible offerings, more rewarding offerings and offerings that are faster to market and easier to transact,” United SVP of Sales Jake Cefolia tells International Meetings Review of the thinking behind the new product. “We heard that and took that feedback to heart.”
Cefolia says that the airline has spent the better part of the last year completely redesigning its meeting product. Now, the new portal will allow meeting planners to make a request and receive flexible discounts for participants within one business day, and quickly turn travel funds into rewards such as beverage coupons, travel certificates, United Club passes and memberships, and more.
“Since it’s housed on Jetstream, it takes a matter of minutes to self-serve,” Cefolia says. “There’s no call that needs to be made, and nothing that needs to be sent in for redemption.”
The site also includes a personalized dashboard that allows meeting planners to track the number of tickets booked, flights flown, amenities funds earned and the number of tickets needed for the next amenity award.
Another key feature: “We’re going to be allowing all meetings volume to count toward corporate contract compliance,” says Cefolia.
United Meetings is available to organizations worldwide hosting a meeting of 10 or more participants. Discounts are extended to travel on the airline’s Star Alliance and joint venture partners.
The new product is part of a broader shift in the way in which the airline views sales, Cefolia says.
“We’re viewing customers more as strategic partners, rather than the antiquated buyer / seller relationship,” Cefolia says.
HOUSTON (AP) — A United Airlines crew declared an emergency when an engine on a Boeing 737-900 carrying 180 people shut down as the aircraft descended into Houston, federal authorities said Monday.
Flight 1168 was carrying 174 passengers and six crew members late Sunday when the engine trouble began near George Bush Intercontinental Airport. It was traveling from Newark Liberty International Airport in New Jersey.
The emergency came the same day an Ethiopian Airlines’ Boeing 737 Max 8 crashed, killing 157 people. Another plane of the same model crashed last October in Indonesia, killing 189. The 737 Max 8 is a newer model that’s part of a fleet meant to replace the 737-900 and other Boeing aircraft.
One passenger on the United flight, Chris Morrison, told Houston media outlets that he heard a loud bang, felt a strong vibration and saw a flash of light.
Philip Morrow, also a passenger, said he saw flames coming from the engine.
Federal Aviation Administration spokesman Lynn Lunsford said emergency responders found no evidence of fire or smoke and that crews were investigating the aircraft Monday.
United spokeswoman Rachael Rivas said some people suffered minor injuries while using inflatable slides to evacuate the plane.
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This story has been corrected to show Lynn Lunsford is a spokesman, not a spokeswoman.
Prince William and Prince Harry’s penchant for air travel has been criticized.
According to Daniela Elser of News.com.au, the Duke of Sussex had been a perennial favorite despite his past scandals including the controversial Nazi costume and naked Las Vegas scandal until now. Prince Harry has been criticized for his “naughty helicopter habit.”
Last week, Meghan Markle’s husband spoke at WE Day in Wembley Stadium and encouraged the audience to take action against climate change. It was later learned that two days before the event, the royal took a 45-minute chopper trip that cost $7,854. He could have saved more if he took the 83-minute train trip for only $45.
The helicopter emissions are at least five times higher compared to other transport modes and this contradicts his speech. Due to this, Prince Harry was called “hypocrite” and “full of hot heir.”
Elser added that Prince Harry shares this penchant for air travel with his older brother Prince William. The Duke of Cambridge routinely uses private helicopters. The second-in-line to the throne made headlines back in 2008 for borrowing one of the military’s $18 million Chinook helicopters to make a quick visit to Kate Middleton when they were still dating. Prince William could have driven there in just around half an hour.
Prince William was also criticized for flying himself to cousin Peter Phillips’ stag do and stopping along the way in London to pick up Prince Harry. Prince Charles and Princess Diana’s sons love for traveling using expensive choppers is at odds with the older royals “more frugal ways.”
Queen Elizabeth II and Prince Philip regularly travel by public train. The Queen and Duke of Edinburgh head to Sandringham every year and they stick to this mode of transportation since then.
In December, Her Majesty was photographed arriving at King’s Lynn Station from London to spend the holidays in Sandringham. The Queen was seated in first class and walked alongside her security. She reportedly briefly mingled with the other passengers when she walked her way inside the train before taking her seat.
Prince William and Prince Harry’s choice to use choppers was compared to their uncle Prince Andrew’s expensive travel habits. The Duke of York was dubbed “Air Miles Andy” for always traveling with five officials, flying first class on chartered planes and staying in five-star hotels.
Prince William and Prince Harry’s penchant for air travel is similar to uncle Prince Andrew, while their grandparents Queen Elizabeth II and Prince Philip tend to be more frugal. Pictured: Prince Philip, Queen Elizabeth II, Kate Middleton, Prince Harry and Prince William during ‘The Patron’s Lunch’ celebrations for The Queen’s 90th birthday at The Mall on June 12, 2016 in London. Photo: Getty Images/Jeff Spicer
Although it is possible that there may be a serious issue with the new Boeing 737-8 MAX, it’s a very new aircraft, so your chances of even having to think about boarding one are very low. There are just 350 flying around the globe, that’s less than one percent of aircraft in use today.
And, to answer the most common question I’ve heard today, no, Air New Zealand do not operate any aircraft of this type.
Historically the 737 has not only been the workhorse and backbone for so many airlines, it’s also been the biggest seller for manufacturer Boeing with over 10,000 sold since the first one took off in 1967.
Statistics from the United States Government and website Aviation Safety Network show that incidents like these are becoming less common, and air remains one of the safest ways to travel.
Travel fatalities, especially involving aircraft are rare, so are often measured as ‘deaths per billion journeys taken.’ Here’s how air travel compares to other means of transportation.
Death rates across different modes of travel:
Bus: One death per 4.3 billion journeys taken.
Rail: One death per 20 billion journeys taken.
Van: One death per 20 billion journeys taken.
Car: One death per 40 billion journeys taken.
Foot: One death per 40 billion journeys taken.
Water: One death per 90 billion journeys taken.
Air: One death per 117 billion journeys taken.
Bicycle: One death per 170 billion journeys taken.
Motorcycle: One death per 1640 billion journeys taken.
Skydiving: One death per 7500 billion journeys taken.
Meanwhile, data from the United States Statistics Department shows you are 80 times more likely to die by choking on food and 95 times more likely to be killed by gunfire than dying in a plane crash.
What are the odds?
Heart disease: One in six.
Cancer: One in seven.
Car accident: One in 103
Falling over: One in 114
Gun Assault: One in 285
Being hit as a Pedestrian: One in 556
Motorcycle crash: One in 858
Drowning: One in 1,117
Fire or Smoke: One in 1,474
Choking on Food: One in 2,696
Bicycle crash: One in 4,047
Accidental Gun Discharge: One in 8,527
Electrocution, Radiation, Extreme Temperatures and Pressure: One in 15,638
Sharp objects: One in 28,000
Cataclysmic Storm: One in 31,394
Hornet, wasp and bee stings: One in 46,562
Dog attack: One in 115,111
Passenger on an airplane: One in 188,364
Lightning: One in 218,106
Railway passenger: One in 243,765
Year on year:
Despite a spike in airplane fatalities in 2018 to 561, the number of deaths caused by plane crashes has been trending down as technology improves and makes aircraft safer.
Napkins close to the scene of an Ethiopian Airlines plane crash near Bishoftu, Ethiopia, on Sunday. (Tiksa Negeri/Reuters) Emily TamkinMarch 10
Ethiopian Airlines announced Sunday morning that all 157 people on a flight that crashed shortly after takeoff from Addis Ababa, Ethiopia, had been killed.
In the past year, accidents involving passenger planes have killed hundreds — a stark contrast from 2017.
There were no deaths in commercial jet accidents in 2017, making it the safest year on record for commercial air travel. President Trump even sent out a tweet taking credit for airline safety.
Since taking office I have been very strict on Commercial Aviation. Good news – it was just reported that there were Zero deaths in 2017, the best and safest year on record!
But more than 500 people were killed in passenger plane accidents in 2018. Airline safety groups providing the data stress that fatal crashes are nevertheless rare and commercial flights remain one of the safest forms of travel.
The following list shows the foreign deadly air crashes that occurred last year:
February 2018: A Russian plane crashed shortly after taking off from Moscow. The plane was headed to a city near Russia’s border with Kazakhstan. Over 70 people died.
Rescuers work at the scene of a plane crash in a village about 25 miles from the Moscow airport on Feb. 11, 2018. (Russian Ministry for Emergency Situations/AP)
February 2018: Sixty-five people were killed when a twin-engine turboprop flown by Aseman Airlines went down in southern Iran. Later in 2018, the imposition of U.S. sanctions on Iran — including the prohibition on the sale of planes to the country — had some concerned that air travelers in Iran would be at risk because of aging planes and technology.
March 2018: More than 50 people were killed when a US-Bangla Airlines flight from Dhaka, Bangladesh, crashed at the airport in Kathmandu, Nepal’s capital. Investigators attributed the crash to the captain suffering an “emotional breakdown” during the flight.
May 2018: Over 100 people died when a Boeing 737 leased by the Mexican company Damojh to Cuba’s national airline, Cubana, crashed shortly after taking off from Havana.
Mourners pray and cry during a service on May 20, 2018, in memory of the victims of a plane crash in Havana. (Ramon Espinosa/AP)
October 2018: A Boeing 737 Max crashed not long after departing from Jakarta, Indonesia, killing all 189 people onboard. Investigators later found that the plane, part of Lion Air, should never have left the ground. Technical problems had previously been reported.
In March, relatives of some of the victims of the Lion Air crash sued Boeing. The suit points the blame at the new flight-control system on the 737 Max. The Ethiopian Airlines plane that crashed Sunday was the same Boeing 737 Max 8 model.
CHICAGO, March 11, 2019 /PRNewswire/ — United Airlines is improving the way customers plan travel for meetings, conferences, conventions and more with the launch of its new state-of-the-art United Meetings product, available on the airline’s business portal, United Jetstream. The new product makes managing travel and redeeming rewards for meetings and events quicker and more streamlined with enhancements that include discounts accessible in one business day, instant amenity redemption and personalized reports accessible at the click of a mouse.
“At United, our mission is to connect people and unite the world. This new Meetings portal on Jetstream allows us to do just that by making it easier and more rewarding to bring people together for meetings, events, conferences and more,” said Jake Cefolia, senior vice president of worldwide sales at United. “We’re listening to our customers and making changes that they ask for as we continue to make traveling and working with United better every day.”
United Meetings handles the work of getting attendees to events around the world in comfort and with a discount. The new portal makes it easy for meeting planners to make a request and receive flexible discounts for participants within one business day, and quickly turn travel funds into rewards such as beverage coupons, travel certificates, United Club passes and memberships and more. The site also provides planners with a personalized dashboard to track the number of tickets booked, flights flown, amenities funds earned and the number of tickets needed for the next amenity award, helping users stay up-to-date on rewards and meetings attendance.
United Meetings is available to organizations around the world who are interested in hosting a meeting of 10 or more participants. Discounts are extended to travel on United’s Star Alliance and joint venture partners, making traveling and connecting on partner airlines seamless.
United is continuing to add value to its Meetings product to deliver an experience and tool that meets and exceeds the needs of its customers. To get started with hosting a meeting, or to become a United Meetings customer visit http://www.united.business/meetings.
Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.
About United
United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.
United Continental Holdings’ (UAL – Free Report) subsidiary United Airlines has announced several domestic services just in time for spring. The carrier recently launched services from Los Angeles, Denver and Cleveland to eight cities across California, Florida and Texas. Simultaneously, multiple other services are lined up to be introduced later this month.
Beginning Mar 8, United Airlines initiated flights connecting Los Angeles with Redding, CA and Denver with Santa Rosa, CA. Meanwhile, starting Mar 9, the airline introduced flights between Denver and places like Brownsville, TX; West Palm Beach, FL; Pensacola, FL; Sarasota, FL as well as Destin/Fl. Walton Beach, FL. The same day it also began flight operations between Cleveland and Tampa, FL.
United Airlines plans to further enhance travel experience by unveiling 10 more routes this month-end. From Los Angeles, the carrier will begin flights to Eugene, OR; Madison, WI and Pasco, WA. Additionally, it will connect Denver with Everett, WA and Flagstaff, AZ as well as Newark with Hilton Head Island, SC. Moreover, from Dulles, the airline will commence services to Elmira, NY; Hilton Head Island, SC and Manchester, NH. Additionally, the airline will introduce flights between San Francisco and Everett, WA. The service connecting Los Angeles with Eugene will be launched on Mar 30, 2019 while all other flights will be effective a day later.
United Continental carries a Zacks Rank #2 (Buy). Some other top-raked stocks in the same space are Azul (AZUL – Free Report) , Air China Ltd. (AIRYY – Free Report) and SkyWest, Inc. (SKYW – Free Report) , each sporting a Zacks Rank #1 (Strong Buy). You can see the complete list of today’s Zacks #1 Rank stocks here.
Shares of Azul and Air China have gained more than 80% and 7%, respectively, in the past six months. Meanwhile, the SkyWest stock boasts an impressive earnings history, having outshined the Zacks Consensus Estimate in each of the trailing four reported quarters, the average being 16.9%.
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Federal authorities say a United Airlines flight declared an emergency when an engine shut down as the plane descended into Houston.
Flight 1168 was carrying 174 passengers and six crew members late Sunday when the engine trouble began near George Bush Intercontinental Airport. The Boeing 737-900 was traveling from Newark Liberty International Airport in New Jersey.
One passenger told Houston media outlets that he heard a loud bang, felt a strong vibration and saw a flash of light.
“People were starting to panic and everyone kept hitting the flight attendant call button, I guess to try to figure out what was going on,” passenger Chris Morrison told KPRC-TV in Houston. “They made an announcement to stop doing that unless it was a medical emergency, but it was such a bad vibration and the optics of flashes coming from the engine that people were freaking out, so they kept doing it.”
Family Steals Puppy Caught on Camera
A Kentucky pet store owner is outraged after a theft that was caught on camera. Jim Wente, who owns Bert’s Pet Center in Russell, says a family came into the store on Tuesday evening and stole a puppy.
(Published Thursday, March 7, 2019)
Another passenger says he saw flames coming from the engine, but a Federal Aviation Administration spokesman says emergency responders found no evidence of fire or smoke.
FAA spokesman Lynn Lunsford says crews are investigating the aircraft Monday.
United spokeswoman Rachael Rivas says some people suffered minor injuries while evacuating the plane.
It’s a Saturday in the outskirts of Los Angeles, and about 50 people are ready to board an airplane for a colorful and memorable journey back to the 1970s.
Compared to most international flights, this one is short — only four hours. And though the flight will transport everyone on the passenger list to another place and time, it logs a whopping total of zero air miles, as it never actually leaves the ground.
Welcome to the wild and wonderful world of the Pan Am Experience. One-part re-enactment, one-part dinner theater and one-part memorabilia overload, the attraction mixes top-quality food with elaborate detail to recreate what it was like to fly a Boeing 747 with one of the world’s most beloved airlines long before its bankruptcy and dissolution in 1991.
“People always talk about how it’s not the destination but the journey that’s important,” says Talaat Captan, who co-founded the experience with Anthony Toth back in 2014.
“We believe that. People come to us to travel somewhere and not go anywhere. To them, the value is in the experience.”
It’s dinner theater from the golden age of flight. (Joshua Sarlo/CNN)
This summer marks the five-year anniversary of the attraction, and it has gotten more elaborate every year. Props have become more authentic. Actors have developed characters. There’s also now a fashion show, and the uniforms represent one of the largest collections of vintage flight attendant uniforms anywhere in the world.
The Pan Am Experience is as close as you can get to experiencing Pan Am without engaging in actual time travel, which is why people are so keen to climb aboard they book their seats months in advance.
Cleared for take-off
The experience begins outside a row of warehouse buildings in Pacoima, an LA suburb near Burbank. Guests enter from the parking lot on a red carpet and find a studio decked out like a 1960s airplane terminal. In one corner: A series of airline ticket counters, including an exact replica (computer and all) of a Pan Am desk from the era. On the other side: A lounge that comprises circular bars surrounded by stools and furniture made from old airplane parts.
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Head to the Pan Am counter to check into your “flight.” (Joshua Sarlo/CNN)
The back of the room is lined with a screen depicting the exterior of a Pan Am 747, circa 1971.
Guests check in at the Pan Am desk with Captan, who gives them paper boarding passes exactly like the originals from back in the day. A gate agent ushers them to the lounge, where drinks are complimentary.
About an hour in, a voice blares over the crackling loudspeaker: “Would the flight crew please report to the ticket counter?”
Without missing a beat, “Captain” Toth and 14 “flight attendants” dressed in vintage garb enter and head to the ticket counter for their “assignments.” Crew members then proceed up a jet bridge toward the plane screen in the back of the studio, open a cabin door and invite guests to join them. Their message is clear: All aboard!
The main event
Flight attendants seat guests in one of three sections of the plane: Clipper Class, which was the original business class; First Class; and the Upper Deck Lounge, which historically was part of First.
Once everyone is comfortable, the “purser” gives a series of announcements, and flight attendants go through safety demonstrations. The script is a mix of throwback warnings and modern wit: “Unless we have an earthquake tonight, there won’t be much movement, so your seat belt isn’t really necessary.”
After a welcome video from Toth, flight attendants wheel out magazine carts, distribute magazines, take drink orders and bring hot towels in buckets of dry ice, creating an almost magical smoke.
The view is terrific. (Joshua Sarlo/CNN)
Finally, the meal begins. A white-jacketed maître-d brings out menus. Flight attendants pull out retractable tables and set them with Pan Am-branded tablecloths, dishes and silverware. Upper Deck Lounge guests get a caviar course first. Then everyone chooses between appetisers of shrimp cocktail and caprese salad.
Following a fashion show of Pan Am uniforms from the late 1960s and early ’70s, a throwback dinner is served: Chateaubriand sliced tableside or roast chicken, both served with carrots, green beans and potatoes. (There’s a pasta option for vegetarians, too.) As guests eat, disco plays on the cabin speaker system.
Trivia and another fashion show of uniforms from the 1980s follow dinner, leading into a wine-and-cheese course, Cognac, coffee and chocolate mousse cake or fruit tart for dessert.
A third and final fashion show of airline uniforms from all over the world closes the night.
Cigarettes and other details
Throughout the experience, it’s clear that Toth and Captan have spared no expense to make the flight authentic.
That means the seatbelt buckles are original, complete with the Pan Am globe logo etched into the top. It also means each of the table floral arrangements has sprigs of baby’s breath, just like the arrangements of the 1970s.
Even the cigarettes — props that puff smoke when you blow them — are eerily lifelike.
“Back in the 1970s, everybody on board airplanes smoked,” says Toth. “There was no way we were going to recreate this experience without trying to recreate that.”
Drink offerings include 1970s-approved Harvey Wallbangers and Tab soda. Hot towels smell the way they used to: Flight attendants soak them in some of the same scents as Pan Am used historically. The seat fabrics reflect the fading sun and moon designs of the day.
Another mind-boggling detail from the original Pan Am planes: The “nose wall,” a needlepoint artwork at the front of the First-Class cabin that depicts a sailboat on the water on a sunny afternoon.
The owners of the Pan Am experience have a collection of vintage airline items. (Joshua Sarlo/CNN)
For guests who have a history with the airline — former flight attendants or family members of former Pan Am employees — these tiny touches are more than an appreciated detail; they’re a link to the past.
“As soon as I saw the First-Class cabin, I started crying,” says Michelle Fedder, who started her career as a flight attendant with Pan Am and recently met three former colleagues here. “It was like they took my memories out of my brain and brought them back to life.”
Brice Cooper, creative director at Pan American World Airways, the New Hampshire company that licenses Pan Am trademarks worldwide, agrees.
“What they’ve done here in recreating the vibe and feel of flying on Pan Am is nothing short of remarkable,” he says.
Evolution of a dream
The Pan Am Experience is really Toth’s brainchild.
The 52-year-old has been obsessed with planes since his childhood, and fell in love with Pan Am while flying to Europe one summer to visit his grandparents in Italy. He acquired his first pair of airplane seats when he was 16, and started making trips to the airplane graveyard in the Mojave Desert to buy airplane parts in his 20s.
Eventually, he had enough parts to build the ground floor of the 22-foot-long Pan Am set in his garage. He moved the set to a storage facility so he could break out his prized spiral staircase and create a second floor.
That first set forms the bones of the Pan Am Experience today.
Sometime around 2014, after the ill-fated television show, “Pan Am,” mutual friends connected Toth and Captan, who had heard about the set and wanted to see it up close. He was blown away.
Captan, a long-time movie producer who immigrated to the US from Lebanon when he was 17, had the idea to use the set to host an event, and a trial dinner sold out at an aviation memorabilia collectors’ show in a matter of minutes. Demand was so high, the duo ended up hosting more events. Later that year, Captan moved Toth’s set into Air Hollywood, his aviation-themed film studio here. The Pan Am Experience has been flying high ever since.
Vegas, here we come?
Nowadays, the Pan Am Experience takes off every Saturday at 6pm sharp, and about half are open to the public. Tickets for the dinners are sold in pairs and range in price from $674 (US$475) to $1242 (US$875), depending on seating class.
The next two public dinners scheduled for March 9 and March 23 are sold out, and there’s a waiting list for dinners later in the year.
The food is classic 1970s cuisine. (Joshua Sarlo/CNN)
Captan and Toth hope to open an outpost in Las Vegas.
Details of the expansion are still under development, but Captan says the new experience likely would include turbulence and white noise. More seats on the set and a separate bar and gift shop open to the public throughout the week also are likely.
“My hope is that people who never got a chance to fly Pan Am get an opportunity to see how fantastic air travel was back in the era, while those who might have been able to experience it bring back memories that remind them of the good old days,” says Toth. “This is a part of our history worth celebrating.”
DALLAS — Weather and high traffic volume across parts of the country trickled down to delays for numerous North Texas flights Saturday.
“We were delayed about fifteen minutes – but that’s no big deal,” said Bonnie Sparks of Long Beach, Calif., in town to see her nephew.
Her delay was mild, but that wasn’t the case for everyone.
Snow and ice delayed flights for more than an hour out of Minneapolis, high winds set San Francisco air traffic back nearly two hours and in New York, sheer volume forced an hour-long delay. That’s according to airport status information provided by the FAA’s Air Traffic Control System Command Center.
This has families like the Chavezes of Garland trying to make the most of a Spring Break that just started.
“The strategy is early, early, early. Get to the airport at least two hours before, because we just saw the line right now and if we’d been here fifteen minutes afterword we’d still be in line,” said Felix Chavez, who’s en route to San Diego from Dallas Love Field Airport.
By day’s end, Southwest Airlines canceled 20 flights due to what a spokesperson referred to as an “air traffic control gridlock.”
“We’ve always done well with Southwest so we’re [crossing our fingers],” Chavez said.
This as Love Field tweeted to travelers to anticipate what it’s calling a “super-busy” Sunday.
American Airlines also confirmed Sunday that the airline has experienced 50 cancellations and “scattered delays.”
