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The past year in deadly air travel

By Emily Tamkin | The Washington Post

Ethiopian Airlines announced Sunday morning that all 157 people on a flight that crashed shortly after takeoff from Addis Ababa, Ethiopia, had been killed.

In the past year, accidents involving passenger planes have killed hundreds — a stark contrast from 2017.

There were no deaths in commercial jet accidents in 2017, making it the safest year on record for commercial air travel. President Donald Trump even sent out a tweet taking credit for airline safety.

But more than 500 people were killed in passenger plane accidents in 2018. Airline safety groups providing the data stress that fatal crashes are nevertheless rare and commercial flights remain one of the safest forms of travel.

The following lists the deadly air crashes that occurred last year:

  • February 2018: A Russian plane crashed shortly after taking off from Moscow. The plane was headed to a city near Russia’s border with Kazakhstan. Over 70 people died.
  • February 2018: Sixty-five people were killed when a twin-engine turboprop flown by Aseman Airlines went down in southern Iran. Later in 2018, the imposition of U.S. sanctions on Iran – including the prohibition on the sale of planes to the country – had some concerned that air travelers in Iran would be at risk because of aging planes and technology.
  • March 2018: More than 50 people were killed when a US-Bangla Airlines flight from Dhaka, Bangladesh, crashed at the airport in Kathmandu, Nepal’s capital. Investigators attributed the crash to the captain suffering an “emotional breakdown” during the flight.
  • May 2018: More than 100 people died when a Boeing 737 leased by the Mexican company Damojh to Cuba’s national airline, Cubana, crashed shortly after taking off from Havana.
  • October 2018: A Boeing 737 Max crashed not long after departing from Jakarta, Indonesia, killing all 189 people on board. Investigators later found that the plane, part of Lion Air, should never have left the ground. Technical problems had previously been reported.

In March, relatives of the some of the victims of the Lion Air crash sued Boeing. The suit points the blame at the new flight-control system on the 737 Max. The Ethiopian Airlines plane that crashed Sunday was the same Boeing 737 Max 8 model.


United fires 35 employees accused of abusing family travel perks

When airlines say employee travel benefits that allow nearly free flights are for friends and family, they mean it.

United Airlines has fired 35 employees who were allegedly involved in a “brokering scheme” involving the sale of travel privileges that employees get as a perk of working for the carrier, according to a notice the airline sent employees on Wednesday.

Chicago-based United didn’t say how often it catches employees flouting rules governing standby travel benefits intended for immediate family members, or friends flying on more limited “buddy passes.” But such programs are a common perk in the airline industry and abuse isn’t unique to United.

READ MORE: Travel perks for airline employees have been around for decades. So have attempts to abuse them. »

United Airlines Springs Forward with New Routes Starting this Month

CHICAGO, March 8, 2019 /PRNewswire/ — United Airlines is expanding its route network this month by launching service this weekend from Cleveland, Denver and Los Angeles to eight cities in California, Florida and Texas. The new service, announced last year, offers customers even more options when traveling over spring break and to warmer destinations this summer.

“These new routes demonstrate our continued commitment to offer our customers more choices than any other airline while making the travel experience more convenient,” said Ankit Gupta, United’s vice president of domestic network planning.

New routes starting this weekend:

Later this month, United customers can look forward to 10 more cities from Denver, Los Angeles, New York/Newark, San Francisco and Washington, D.C., including inaugural service from Paine Field in Everett, Washington to Denver and San Francisco. Paine Field airport, is located north of Seattle and is among the fasting growing areas in the nation. By connecting Paine Field to two of the airline’s largest hubs, United customers will now have more convenient access to United’s worldwide network.

New domestic routes include:

Depart

Arrive

Start Day

Los Angeles (LAX)

Eugene, OR (EUG)

March 30, 2019

Denver (DEN)

Everett, WA (PAE)

March 31, 2019

Denver (DEN)

Flagstaff, AZ (FLG)

March 31, 2019

Newark (EWR)

Hilton Head Island, SC (HHH)

March 31, 2019

Dulles (IAD)

Elmira, NY (ELM)

March 31, 2019

Dulles (IAD)

Manchester, NH (MHT)

March 31, 2019

Dulles (IAD)

Hilton Head Island, SC (HHH)

March 31, 2019

Los Angeles (LAX)

Madison, WI (MSN)

March 31, 2019

Los Angeles (LAX)

Pasco, WA (PSC)

March 31, 2019

San Francisco (SFO)

Everett, WA (PAE)

March 31, 2019

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.

SOURCE United Airlines

Related Links

http://www.united.com

United Airlines begins Denver-Sonoma County service, launching new eastbound connection – Sonoma Index

The long wait in Sonoma County for commercial airline service to points east of California finally came to an end Friday.

United Airlines launched service Friday to Denver, a route sought for nearly a decade by Sonoma County residents, tourists and business travelers desiring flights to a major international hub with convenient connections to destinations across the country and around the world.

“It’s a big day,” said Sonoma County Airport Manager Jon Stout, who oversaw negotiations over nine years to obtain a nonstop, eastbound route. “It’s been a huge ask for a long time. Now, let’s celebrate that it’s here.”

Friday’s inbound 50-seat Bombardier CRJ 200 regional jet from Denver was at capacity when it touched down at Charles M. Schulz-Sonoma County Airport shortly before 12:30 p.m. Passengers were met on the tarmac under sunny skies by a Wine Country welcome committee that included airport and Sonoma County Tourism staff and a member of U.S. Rep. Mike Thompson’s office.

Demand for tickets on the new route is strong, which could eventually lead to larger planes and more trips to and from the Mile High City, officials said. At this point, United has scheduled one daily round trip between Denver and Santa Rosa.

“We’re hoping that in six months we’re going to bring in an Airbus 319,” Cassandra Redd, a regional sales manager for United, said of the potential for the 150-seat aircraft. “We just want to see that the demand is there. It looks encouraging.”

Chris Black, 56, was second down the retractable stairs with a roller bag and a printed blue ribbon with a “#1” pinned above his right shirt pocket. The owner of Falling Rock Tap House in downtown Denver said he quickly booked the flight out to visit friends at Russian River Brewing shortly after United announced the new route in August. He was set to make lunch at the new Windsor brewpub his first stop during his weekend visit.

“They’ve been promising this flight for years,” said Black. “I’m super excited. This is so much nicer for coming up here north of the Bay and to not have to deal with traffic in San Francisco or Oakland or any of that.”

While the flight was still in the air, outbound travelers sat eagerly awaiting the opportunity for bragging rights on the first trip to Denver. The tented waiting area approached its 160-seat capacity as passengers prepared to board a noon-hour American Airlines nonstop flight to Phoenix’s Sky Harbor International Airport.

Santa Rosa resident Aubrey Ballinger, 32, said the new route to Denver couldn’t have come at a more perfect time. The graphics manager at Oliver’s Market was already planning to visit Colorado this weekend to attend a baby shower for a friend, and appreciated the added convenience for air travel to Denver International Airport.

“I usually have to drive down to the city and take a direct flight out there,” she said. “It’s nice being able to leave the house 15 minutes before I need to get here rather than having to add in an extra hour-plus travel time. It takes 30 seconds to get through security, which is awesome. And I can Uber from my house, easy peasy.”

United — the world’s third-largest airline — is banking on others seeing the same advantages, even if passengers must pay more to fly out of Sonoma County than other Bay Area airports. Before taxes and bag fees, a round trip out of Santa Rosa with advanced reservation costs as low as $331 while nonstop flights from San Francisco International to Denver can go for between $170 and $200.

First Class Air Travel Graph Falls

Dubai is like an imaginary world where everything is extremely pleasant for affluent propel. At the city airport, there are three world-class lounges available for each Emirates’ first-class passenger. Each of them is so huge that thousands of people make their accommodation comfortably. But only around a hundred or so register their presence in each Emirates’ first-class lounge. The lounge is completely full of luxury as expensive caviar and champagne available for free. Sometimes the Emirates’ manager captures the reaction of new arrivals amazed by its vibrant facilities.

But need to put the thinking cap. On when it happens that hundreds of armchairs get empty in the lounge. Nowadays first-class services losing its charm across the world and on of the top seller in this is Emirates’ also having declined in it.

In 20017 when Emirates opened a new board bar and lounge for its most affluent people, at the same time the competition was raised by its rival Qatar Airways by launching first skyborne double bed to attract more comfort.

There is so many analyses which expect that very soon, the first class will disappear. A decade and more years ago there were plenty of airways providing first class service but now it’s 20 only do so. These decrease mostly common in long haul routes. As same Emirates also decreased its first-class seat from 14 to 11 in superjumbos and 12 to 6 for Singapore Airlines flight.

So, Emirates’ need to put some extra effort to make its first-class passenger worth it rather than just upgrading cavernous lounge. According to lounge manager its very puzzled doing what to get back the first-class passenger on the board.

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Air Travel: AA Updates Support Animal Policy, New Hawaii Flights

Another update to American Airlines’ policy on emotional support animals and Southwest’s new flights to Hawaii lead this week’s air travel news. 

American’s latest updates to its policies regarding emotional support animals follows a series of changes the airline made in May 2018 that included placing restrictions on animal types and adding pre-clearance notifications; those changes were part of a series of policy updates from major U.S. carriers after a number of high-profile incidents involving animals onboard aircraft. 

As part of the latest changes, which are effective for travel on or after April 1, 2019, a traditional service animal may be a dog, a cat, or, in some limited circumstances, a miniature horse. Emotional support animals will be limited to either a dog or a cat only, and a customer may only bring one. The airline will also require a Veterinary Health Form, along with immunization details, for emotional support animals, and animals under four months of age will no longer be permitted to travel as service or support animals, because they usually have not received necessary vaccinations. 

Luxury Travel Advisor’s ULTRA Summit

In another policy update from American Airlines, this week the airline announced a relationship with Hyatt Hotels on a new loyalty program collaboration. The agreement will allow elite members of both the American Airlines AAdvantage and World of Hyatt loyalty programs more access to earning both points and miles on qualifying American flights and Hyatt hotel stays. In addition to World of Hyatt points earned through Hyatt hotel stays, AAdvantage Gold, Platinum, Platinum Pro, Executive Platinum and ConciergeKey members will be able to earn one AAdvantage bonus mile for every eligible pound spent at qualifying Hyatt properties. On top of earning more miles, American’s invitation-only ConciergeKey members will receive World of Hyatt Globalist status. In addition to AAdvantage miles earned by flying on American, World of Hyatt Discoverist, Explorist and Globalist members will be able to earn one World of Hyatt bonus point for every eligible pound spent on qualifying American flights.

Additionally, AAdvantage Platinum, Platinum Pro and Executive Platinum members, and Explorist and Globalist World of Hyatt members, will have the opportunity to participate in limited time status challenges. Upon registering, these members will be able to immediately enjoy their new loyalty benefits in the reciprocal program tier as they work to maintain that elite tier status. AAdvantage elite members will have access to World of Hyatt elite status benefits, including a dedicated check-in area, late check-out upon request, room upgrades and free premium internet. World of Hyatt elite members will have access to AAdvantage elite status benefits such as priority boarding, free checked bags, free preferred seats and more.

In flight news, this week saw Southwest Airlines open bookings for its first Hawaii routes. The first flights, which will run between In its latest update, the carrier reports that its inaugural flight to the state will take place March 17 between Oakland and Honolulu, followed by the airline’s first flight between Oakland and Kahului on April 7. After that, the airline will begin two routes from San Jose: to Honolulu starting May 5 and to Kahului starting May 26. 

Southwest will also begin operating its first inter-island service within Hawaii, between Honolulu and Kahului. The service will operate four times daily in each direction, starting April 28. The carrier will also begin flying four times daily in each direction between Honolulu and Hawaii Island starting May 12. Southwest says that the additional inter-island service will enable connecting service between Kona and both Oakland and San Jose. 

Additional service details, including plans for previously announced gateways of San Diego and Sacramento, and for Lihue on Kauai, will be announced in the coming weeks, Southwest said. 

In Europe, this week saw the launch of a new codeshare partnership between Virgin Atlantic, Air France and KLM. The partnership offers Virgin Atlantic customers up to 58 new routes from 18 UK airports across the Atlantic via Paris and Amsterdam, while Air France and KLM customers will have access to 24 new North America routes operated by Virgin Atlantic/Delta departing the UK, including connections via London Heathrow or Manchester.

Finally, in airport lounge news, this week saw the opening of a new Star Alliance lounge at Amsterdam’s Schiphol Airport. The lounge, which will be available to First and Business Class passengers and Star Alliance Gold Card holders, as well as eligible paid lounge members of the Air Canada Maple Leaf Worldwide Club and United Club programs, is located airside in the Departures 2, Schengen Area on the Panorama terrace level. The lounge offers guests free Wi-Fi, standard and USB power outlets, a luggage storage area, individual work booths, communal work table, dining area, bar area, relaxation area and a wine bar. Amenities feature a serviced bar during afternoon hours, beer on tap, a complimentary buffet with hot and cold meal options, flight information, business services such as printing and scanning, complimentary reading material and personal care amenities upon request.

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United Airlines travel update concerning Presque Isle International

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United Airlines catering workers rally ahead of first contract negotiations


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United Airlines’ catering workers successfully fought to join a union, and now they’re rallying at Bush Intercontinental Airport ahead of contract negotiations set to being March 13.

Chicago-based United has 2,700 catering workers in five cities across the U.S. With more than 800 in Houston, local workers are set to picket at the corner of John F. Kennedy Boulevard and Greens Road on Friday.


Related: United Airlines’ catering workers to join the Unite Here union

They’re seeking raises and benefits comparable to United’s other departments. Workers previously told the Chronicle they’d like to make at least $12 an hour.

The workers voted in October to join the Unite Here union. This will be their first contract negotiation.

In a statement, United said it’s “committed to treating all of our employees fairly, providing them with competitive compensation and industry-leading benefits and creating a safe, supportive work environment. We look forward to working with Unite Here during these negotiations.”

United Airlines Fires Over 35 Employees for Selling Travel Passes

United Airlines fired over 35 employees after the company discovered they were selling their employee travel passes for profit.

Employee travel perks, like travel passes, are intended for employees and their friends or family, but following an investigation, the airline “uncovered a brokering scheme where employees were soliciting pass travel privileges from their colleagues to put up for sale.”

USA TODAY obtained an article on United’s internal site that explained just how the airline learned of the dealings.

“United employees at the gate noticed something fishy about a particular group of nine non-revenue pass riders,” the company said.

“The three families, who were traveling internationally, stated that they had ‘paid for’ first class tickets – but they were on non-revenue reservations and were unable to provide the names of the employees who had provided the tickets.”

According to the company, “Some of the employees who gave up their passes received payment, while others were deceived into giving away their pass travel privileges based on the pretext that the passes were for a good friend or a relative (although even that would be against the rules).”

United spokesperson Frank Benenati told USA TODAY: “Enjoying flying privileges is a unique and special advantage of working at an airline, and it is intended only for our employees and their friends and family. We have clear rules on flying privileges so we can all fairly enjoy this benefit.”

The 35 employees involved were fired, though United noted that “some claimed that they believed that what they were doing was OK, since they had pass travel privileges that weren’t being used.”

In the internal article, United reminded employees of the rules surrounding the travel passes.

“Don’t let something like this happen to you,” the airline continued. “Your pass travel privileges are intended for use only by you and your friends and family members. While you can be reimbursed by your pass riders for any taxes, fees and imputed income for their travel, charging above that amount is not allowed – and selling pass travel or trading for goods or services isn’t either.”