Former ticket agent spills the beans on airlines’ ticket codes. Buzz60’s Tony Spitz has the details. Buzz60
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Several of the world’s biggest airlines – including American Airlines, Delta Air Lines, United Airlines and Singapore Airlines – have cameras installed on screens on the backs of passenger seats.
All four airlines say they have no intentions of using the technology, though.
American Airlines told USA TODAY that manufacturers of in-flight entertainment systems have “included cameras for possible future uses such as seat-to-seat video conferencing,” adding that the camera technology has “never been activated.”
Related: Couple found hidden camera in their Carnival Cruise bedroom: ‘Our privacy had been invaded’
Delta concurred, telling USA TODAY that “they are not functional and Delta does not have any plans to install the necessary software to use them,” while United added: “Our cameras have never been activated on United aircraft.”
A passenger on a Singapore Airlines flight called attention to the cameras on his seat-back entertainment system, sparking a debate over passengers’ privacy concerns.
“Just found this interesting sensor looking at me from the seat back on board of Singapore Airlines,” Vitaly Kamluk tweeted on Feb. 16. “Any expert opinion of whether this a camera? Perhaps @SingaporeAir could clarify how it is used?”
In response, Singapore Airlines tweeted that their “newer inflight entertainment systems provided by the original equipment manufacturers do have a camera embedded in the hardware.”
“These cameras have been disabled on our aircraft, and there are no plans to develop any features using the cameras,” the company added, echoing other air carriers.
More: Stuck on a plane: American, Delta fined for lengthy tarmac delays
All four airlines stressed that they didn’t add the cameras – manufacturers embedded them in the entertainment systems. American’s systems are made by Panasonic, while Singapore uses Panasonic and Thales, according to airline representatives.
In a statement to USA TODAY, Panasonic said they “take airline passenger privacy very seriously.”
“Panasonic Avionics will never activate any feature or functionality within an (inflight entertainment) system without explicit direction from an airline customer,” the statement read.
Kamluk offered an easy solution: “Keep security of your passengers up! It’s best to disable these cameras physically until you decide to use them, i.e. with a simple sticker.”
Contributing: The Associated Press
Related: Southwest Airlines gets FAA approval for Hawaii flights
Rivkin is no stranger to the commercial aviation industry, having served as deputy general counsel for Delta Air Lines from 2013 to 2016. Prior to joining Delta, he served as general counsel for the DOT from 2009 to 2013, where he was sworn in following a unanimous confirmation by the U.S. Senate. Currently, Rivkin serves as the deputy mayor of the City of Chicago. He has also worked in private law practice and as a federal prosecutor.
Rivkin graduated magna cum laude from Harvard College, and received a juris doctorate degree from Stanford Law School, where he was an associate editor of the Stanford Law Review. Rivkin and his wife of more than 30 years have three children. Rivkin’s last day as Chicago’s deputy mayor will be February 28, and he will start his new role at United the week of March 18.
Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.
About United
United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.
After U.S. Rep. Alexandria Ocasio-Cortez, D-N.Y., unveiled the Green New Deal, Republican critics said it would eventually ground air travel.
Sen. Rick Scott, R-Fla., outlined his opposition to the Democrats’ Green New Deal in a Feb. 25th Orlando Sentinel op-ed:
“If you are not familiar with it, here’s the cliff notes version: It calls for rebuilding or retrofitting every building in America in the next 10 years, eliminating all fossil fuels in 10 years, eliminating nuclear power, and working towards ending air travel (to be replaced with high-speed rail).”
Scott described mayhem if a Democrat wins the presidency; some 2020 presidential candidates are co-sponsors of the Green New Deal.
“What then? Tear down all buildings, eliminate oil and gas, and stop air travel?”
Let’s hit the brakes right there — do the Democrats want to end air travel?
We found that Scott is ignoring the actual text of the resolution. The resolution does not ground airplanes, either now or in the future. And climate advocates told us the elimination of air travel isn’t a practical goal.
The “Green New Deal,” resolution was introduced by Ocasio-Cortez on Feb. 7 and has 89 Democratic co-sponsors.
A companion measure in the Senate, introduced by Sen. Ed Markey, D-Mass., has nearly a dozen sponsors — all Democrats — including presidential candidates Cory Booker, Kirsten Gillibrand, Kamala Harris, Amy Klobuchar, Bernie Sanders and Elizabeth Warren.
Broadly, these resolutions address ways to curb climate change and protect the environment. Even if it were to pass both chambers, the resolution would be nonbinding.
So what does the House resolution say about air travel? In a word, nothing. It makes no mention of airplanes at all. It does call for “overhauling transportation systems in the United States to remove pollution and greenhouse gas emissions from the transportation sector as much as is technologically feasible,” which includes “investment in high-speed rail.”
We reached out to Scott’s press office and did not hear back by deadline, but the senator was probably referring to some supporting documents released by Ocasio-Cortez’s staff.
A frequently asked questions, or FAQ, document mentioned airplanes twice, stating (emphasis ours) “we aren’t sure that we’ll be able to fully get rid of farting cows and airplanes that fast, but we think we can ramp up renewable manufacturing and power production, retrofit every building in America, build the smart grid, overhaul transportation and agriculture, plant lots of trees and restore our ecosystem to get to net-zero.”
The FAQ also called for the United States to “totally overhaul transportation by massively expanding electric vehicle manufacturing, build charging stations everywhere, build out high-speed rail at a scale where air travel stops becoming necessary, create affordable public transit available to all, with goal to replace every combustion-engine vehicle.”
(For the record, according to the UC Santa Barbara ScienceLine, “cows do contribute to global warming, although in fact they mostly do so by burping rather than farting.”)
As soon as the the FAQ document became public, the idea that the Democrats wanted to make air travel obsolete was picked up by Fox News and someRepublicanpoliticians, including President Donald Trump.
Ocasio-Cortez’s press office did not reply for this fact-check, but her chief of staff previously said that there were many shared documents among various interest groups, and that the release of this particular document was a mistake.
Experts on climate change say it’s important to focus on the language in the actual resolution and not the FAQ, which carries no weight.
“It seems to me those lines from the FAQ were lighthearted and ill-considered, and it’s not clear why they were posted,” said Sean Hecht, Co-Executive Director, Emmett Institute on Climate Change and the Environment at UCLA law school.
Hecht noted that the FAQ doesn’t include any regulatory strategy to ban or even reduce air travel.
“It’s framed even in the FAQ as creating conditions where ‘air travel stops becoming necessary’ because alternatives are available — not limiting or ending air travel,” he said.
David Weiskopf, climate policy director for NextGen Climate America, said the Green New Deal calls for a “net-zero” goal, which recognizes that emissions — including from air travel — won’t be eliminated in 10 years, so there would need to find negative emissions to balance them out. (NextGen Climate America was started by billionaire Tom Steyer. In 2018, the PAC supported Scott’s Democratic opponent, Bill Nelson.)
“The comment about cows and planes is not at all an expression of a policy goal to actually eliminate either. It is delivering information that some supporters may not want to hear — that we will not zero out emissions completely, so we need some additional negative emissions — expressed in what I take to be a colloquial tone that unfortunately left it open to misconstrual by critics,” he said. “No serious observer, supporter of the Green New Deal, climate scientist, or other climate advocate would take these statements as expressing a policy aim to eliminate cows or planes.”
Air travel retains a unique role in moving people long distances.
“When people rank the difficulty of finding structural solutions to greenhouse gas emissions in various sectors, air travel is one of the hardest both technologically and practically, and there aren’t serious policy proposals yet that would solve the issue through limiting air travel or changing the energy sources for commercial aircraft on a significant scale,” Hecht said. “So it’s not a priority for policy.”
Serious steps that the United States could take to reduce emissions from air travel emissions would include more efficient planes, more direct routes and alternative bio-based low-carbon fuels.
In the long run, electric planes may be feasible, said Paul Bledsoe, a strategic advisor at the Progressive Policy Institute and a lecturer on environmental policy at American University.
“No serious climate experts advocate ending air travel — that’s simply a red-herring,” said Bledsoe, who was a climate change advisor to the Clinton White House.
Time to bring this fact-check in for a landing.
Scott wrote in an op-ed that the Democrats’ Green New Deal includes “working towards ending air travel.”
The resolution makes no mention of ending air travel. Instead, it calls for “overhauling transportation systems,” which includes “investment in high-speed rail.” Scott seized on a messaging document from Democrats that mentioned, perhaps in jest, getting rid of “farting cows and airplanes.” But we found no evidence that getting rid of airplanes is a serious policy idea from climate advocates.
The Economist is running a series of articles on the potential impact of a no-deal Brexit on everything from trade to the island of Ireland, the economy to immigration, cars to retailing. This piece looks at the aviation industry.
THERE IS NOTHING to fear from a no-deal Brexit, say its advocates, because no such outcome would ever occur. Instead, they say, lots of “mini-deals” covering various industries would be struck. Ask Brexiteers for evidence of this claim and they point to aviation. Despite warnings from some that a no-deal Brexit would result in all flights between Britain and the European Union being grounded, in December the European Commission produced a plan to keep some air links open in that very scenario.
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The European Commission was forced to come up with a proposal of its own because there is no existing regulatory fall-back option that would allow the continuation of flights between the EU and Britain after a no-deal Brexit. Aviation is one of the few areas explicitly excluded from the remit of the World Trade Organisation, so defaulting to that body’s rules is not an option. Yet the EU’s proposals are much less generous than they first appear, and would result in higher fares and less choice for flyers.
British carriers would continue to be allowed to fly over the EU and to make landings after Brexit, although they cannot pick up or drop off cargo or passengers. These are known as the first and second freedoms of flight. The EU also says it would allow flights between Britain and the EU to continue for 12 months after Brexit day (these are called the third and fourth freedoms). And it would continue to recognise safety certificates issued by aviation regulators in Britain for nine months after Brexit occurred. But British carriers would lose their remaining freedoms of flight in the EU. This means that British airlines would no longer be able to operate freely within the bloc. Nor would European airlines be able to fly passengers between two airports in Britain, unless Britain chooses to let them in.
This is bad news for passengers for several reasons. First, the proposals would keep bilateral links open for only a year after a no-deal exit. There would still be question-marks over what happened thereafter, extending a period of Brexit-related uncertainty that has already tipped Flybmi, a British carrier, into bankruptcy. Second, the proposals would cap the number of bilateral flights between Britain and Europe during that year at 2018 levels. As the number of flights between the two rises at a rate of about 2% a year, that would limit the number of seats available and push up fares. And third, the proposals could reduce competition on air routes, especially within Britain. Without Britain’s explicit permission, European carriers such as Ryanair, the continent’s cheapest and largest airline, would no longer be able to fly within the country, again pushing up fares.
The proposals would ensure that “basic connectivity” between Britain and the EU was maintained. But the terms of the EU’s plans are so limited in nature—and so temporary—that they seem to be designed primarily to put pressure on the British government as air traffic grows. Advocates of a no-deal Brexit are right that in some areas the term is a bit of a misnomer. But in aviation, at least, a mini-deal with Europe would be punitive and likely to force Britain back to the negotiating table for a more comprehensive agreement.
HONOLULU, March 1, 2019 /PRNewswire/ — As an innovator for business and personal air travel for over 15 years for corporate executives, international visitors, entertainers, athletes, “High Rollers” and their families, Pacific Luxury Air LLC is launching a new air travel program designed to address the deficiencies which exist in today’s commercial, charter and travel card offerings. Pacific Luxury Air is expanding access for a tailored air travel product which will meet clients’ specific needs and exceed expectations.
Having provided commercial private jet charter air travel between Las Vegas, San Francisco, Los Angeles, and the Hawaiian Islands for many years, Pacific Luxury Air is expanding its premium personalized service to all of North America (Continental U.S., Canada, Mexico, Hawaiian Islands, Polynesian Caribbean Islands):
✓ ARG/US and Wyvern Quality FAA Certified
NO management fee
✓ Consistent customer service (24/7/365)
NO set hours
✓ Scheduler available 365 days per year
NO reposition cost
✓ Flexibility, convenience and reliability
NO peak time
✓ Same hourly rate in the US (includes tax)
NO blackout days
✓ Well maintained GIV/IV-SP
NO shared seating
✓ A turn-key solution
NO fuel mark-up
✓ Wi-Fi (domestic US – always, International- as available)
NO delayed communications
The company mission is to bring a fresh new approach to personalized air travel. Because clients need to focus on their business and personal priorities, Pacific Luxury Air acts as the client’s private transportation provider, scheduler and flight department. With this new business model, clients will not have to rush to the airport nor pay costly membership fees, hourly costs or irritating penalties. The company uses well-maintained Gulfstream IV/IV-SP model/series aircraft and provides a broad array of selectable customer service offerings.
All flights may be reserved or purchased by visiting www.pacificluxuryair.com or by calling 808.664.1145.
“As a prestige air transportation provider for over 15 years, Pacific Luxury Air is excited to take advantage of new technologies and new global relationships which have allowed us to extend our operating geography, bring affordable air travel to a broader audience and jet travel to almost any city in North America. Utilizing Gulfstream IV/IVSP business jets, which are the most desired form of travel for the most discriminating corporate, professional and high-income travelers, our new service escapes long check-in lines and security delays at regular commercial airports. Your time is valuable, and everyone on our team knows it,” said Pacific Luxury Air CEO Craig Gomez.
About Pacific Luxury Air, LLC: Pacific Luxury Air, LLC has operated corporate and private air charter transportation for its clients for over 15 years. The recent evolution of reservation and operation technologies are now disrupting the traditional commercial air and charter travel market. Because of this, Pacific Luxury Air, LLC can now bring its unique private aircraft product to a much broader travel audience, offering unique pricing, efficient operations, superior and caring customer service, industry-leading safety and security practices and the highest level of regulatory compliance. In addition to operating with U.S. FAA FAR 135 regulatory oversight, Pacific Luxury Air, LLC maintains the highest industry-leading quality and performance certifications (ARG/US-Platinum and Wyvern-Wingman).
Media Contact: Craig Gomez craig@pacificluxuryair.com 702.688.5572
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Travel News | eTurboNews
“Our continued investments emphasize our commitment to our customers in Los Angeles as California’s global airline,” said United Airlines Chief Operations Officer Greg Hart, commenting on the US$1.6 billion spent on investing at Los Angeles Airport (LAX).
The airline recently completed nearly $600 million in renovations to its terminal at LAX, and today, United Airlines and Los Angeles World Airports (LAWA) broke ground on a state-of-the-art Technical Operations Center (TOC) at Los Angeles International Airport.
The new facility will include two connected buildings – a ground service equipment and facilities maintenance building and a line maintenance hangar, including an engine support shop that will focus on the aircraft’s Dreamliner fleet. The commencement of this $352 million TOC pushes the airline’s investments at its Los Angeles hub to nearly $1 billion in recent years.
The new TOC will consolidate two facilities that United currently operates at LAX that are located a mile and a half apart, improving efficiency with not only moving aircraft around the airport but with transporting employees, parts, tools and other supplies – ultimately leading to a more efficient operation for customers. The TOC will be located near the airline’s terminal and stand at 407,408 square feet. The facility’s hangar will be able to accommodate up to six narrow-body or two widebody aircraft at a time, supporting United’s 150 flights that depart from LAX every day. The TOC will help United’s growing operation in Los Angeles by continuing to deliver an on time, safe and reliable operation.
“This modern, world-class facility will create more than 800 jobs in L.A. during the construction process and will be home to more than 500 United employees once it is completed,” said Greg Hart, chief operations officer at United.
“Los Angeles World Airports and United Airlines have a shared vision for modern and efficient facilities,” said Deborah Flint, CEO, LAWA. “United Airlines’ new LAX Technical Operations Center integrates state-of-the-art technology and a modern design that complements the transformation that is taking place across LAX. This project will create hundreds of local jobs and bring us one step closer to the Gold-Standard airport that Los Angeles deserves.”
United tapped AECOM Hunt to be the prime contractor for the project, and selected FSB as lead architect for the facility. The airline is also partnering with AvAirPros, which is providing project management services during construction of the TOC.
United is also investing in additional maintenance facilities at key airports around the country. Tampa airport authorities recently approved a ground lease for a new hangar that will have room for two Boeing 737MAX aircraft. The airline is also continuing construction on an expansive new technical operations center at Houston’s George Bush Intercontinental Airport, which consolidates the airline’s maintenance operations in a complex that provides greater efficiency and flexibility. United is also moving into a new hangar in Portland, Oregon and working with the City of Chicago to create a new hangar as part of the O’Hare Modernization Program.
Steve Grzanich and Brian Sumers (Sr. Aviation Business Editor at Skift.com) checked in on the airline industry this week by picking up last week updating the Southwest/mechanics relationship that is going through a rough patch, but also touched on the tension between United Airlines and Expedia in which customers might see a change in customer service.
LOS ANGELES, Feb. 28, 2019 /PRNewswire/ — Today, United Airlines and Los Angeles World Airports (LAWA) broke ground on a state-of-the-art Technical Operations Center (TOC) at Los Angeles International Airport (LAX) that will enable the airline to provide exceptional service for all of its aircraft fleets. The new facility will include two connected buildings – a ground service equipment and facilities maintenance building and a line maintenance hangar, including an engine support shop that will focus on the aircraft’s Dreamliner fleet. The commencement of this $352 million TOC pushes the airline’s investments at its Los Angeles hub to nearly $1 billion in recent years.
The new TOC will consolidate two facilities that United currently operates at LAX that are located a mile and a half apart, improving efficiency with not only moving aircraft around the airport but with transporting employees, parts, tools and other supplies – ultimately leading to a more efficient operation for customers. The TOC will be located near the airline’s terminal and stand at 407,408 square feet. The facility’s hangar will be able to accommodate up to six narrow-body or two widebody aircraft at a time, supporting United’s 150 flights that depart from LAX every day. The TOC will help United’s growing operation in Los Angeles by continuing to deliver an on time, safe and reliable operation.
“Our continued investments emphasize our commitment to our customers in Los Angeles as California’s global airline. This modern, world-class facility will create more than 800 jobs in L.A. during the construction process, and will be home to more than 500 United employees once it is completed,” said Greg Hart, chief operations officer at United. “This builds on our recently completed nearly $600 million renovation to our terminal at LAX, including opening a brand-new United Polaris lounge earlier this year.”
“Los Angeles World Airports and United Airlines have a shared vision for modern and efficient facilities,” said Deborah Flint, CEO, LAWA. “United Airlines’ new LAX Technical Operations Center integrates state-of-the-art technology and a modern design that complements the transformation that is taking place across LAX. This project will create hundreds of local jobs and bring us one step closer to the Gold-Standard airport that Los Angeles deserves.”
United tapped AECOM Hunt to be the prime contractor for the project, and selected FSB as lead architect for the facility. The airline is also partnering with AvAirPros, which is providing project management services during construction of the TOC.
United is also investing in additional maintenance facilities at key airports around the country. Tampa airport authorities recently approved a ground lease for a new hangar that will have room for two Boeing 737MAX aircraft. The airline is also continuing construction on an expansive new technical operations center at Houston’s George Bush Intercontinental Airport, which consolidates the airline’s maintenance operations in a complex that provides greater efficiency and flexibility. United is also moving into a new hangar in Portland, Oregon and working with the City of Chicago to create a new hangar as part of the O’Hare Modernization Program.
Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.
About United
United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”
As tensions continue to mount in Kashmir, Swiss and other European airlines have been forced to delay and reroute flights because of the disputed airspace.
Pakistan reportedly closed its airspace on Wednesday following military skirmishes with neighbouring India over the long-disputed border region of Kashmir.
The Swiss News Agency also reported that Afghanistan had closed access to its skies.
For Swiss and other European airlines, the disruption has led to delays and the rerouting of some lines. On Wednesday, flight LX146 from Delhi to Zurich took two hours longer than normal on account of the alternative route; flight LX181 from Bangkok to Zurich was forced to make an unscheduled fuel stop in Oman to compensate for the longer route.
As tension continues between Pakistan and India – who both claim Kashmir in full but rule in part – a Swiss International Air Lines spokeswoman said that the plans and potential disruption in the coming days remain unclear.
Lufthansa and Austrian airlines were also reporting delays on flights from Bangkok, Delhi, and Singapore.
The tension, initially prompted by a suicide bombing in Kashmir by Pakistan-based militants on February 14, escalated on Wednesday when both India and Pakistan said they had shot down each other’s fighter jets. Videos also emerged of a captured Indian pilot.
Both countries have ordered air strikes over the past two days, the first time in history that two nuclear-armed powers have done so, while ground forces have exchanged fire in more than a dozen locations.