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Alternative to Air Travel Provides Relief to Pet Owners

TUCSON, Ariz., Jan. 16, 2019 /PRNewswire/ — The airlines have been a safe and reliable way for pets to travel for many years! The incidents of pet injury or death are very low (48 pet related incidents in 2017 across all airlines). Happy Tails Travel believes in airline travel, as they have worked one on one with the airlines’ pet safe programs to offer a 100% success rate for pet shipping for 23 years.

Happy Tails Travel Inc.

Walker

Recently, the public perception of airline travel for pets has taken a severe blow due to exaggerated accounts of pet deaths. Most recently were stories of a pet dying in cabin and two pets being sent internationally in error, who were flown back to the U.S. as soon as they were discovered. These stories by the media contribute to inflated misperceptions on how ‘unsafe’ it is for airline travel. From this past summer until presently, there has been a significant decrease in people wanting their pets to fly, due to news stories they have heard.

As a result of the media storm, airlines implemented an unprecedented amount of changes in airline rules and regulations for pet travel over the past eight months. While the changes were for the best interests of the pets and to uphold airline employees to stricter standards, these changes are also posing an inconvenience to many pet owners who need to relocate their pets. Such inconveniences include people not able to send their pets due to size and breed restrictions, huge expenses for the pet owner, or pets not being adopted due to the additional hassle of trying to find a suitable method of transport.

In response to the “perfect storm” (public perception of air travel for live animals, greater restrictions and increased requirements), Happy Tails Travel developed a service to address these issues.

As an alternative to air travel, this company can relocate pets within the contiguous U.S. by ground in a program called, “By Ground Safe and Sound.” This service offers door-to-door transportation for pets in a private vehicle by one of their highly screened, pet-friendly drivers to ensure a happy journey to each pet’s new home. Transportation includes communication throughout the day, comfort stops, and dogs have the option of riding in their crate or with a seatbelt and harness/loose, while cats must be sent with a kennel for their journey.

Pet owners are relieved to have this service as it provides great peace of mind and the opportunity to have their pets move to their new home. Please see the highlight below from a ground testimonial and follow the link for the complete review and others!  

“Happy Tails Travel talked to me on the phone about all the ways that would work or wouldn’t work based on Walker’s background, size and personality. Helping us understand the dynamics of all types of travel and how to get Walker to Texas safely, and the best way for him.” – Marion C. and Walker who traveled from New York, NY to Austin, TX.

Media Contact:
Bridget Monrad
Happy Tails Travel, Inc.
520-850-0890
207791@email4pr.com 

SOURCE Happy Tails Travel, Inc.

Brexit Vote: IATA Warns 5 Million Air Travel Seats Could Be at Risk

A defeat in the UK’s Parliament for Prime Minister Theresa May’s Brexit deal has raised the odds of a “no deal” Brexit in March, multiple media outlets are reporting, and travel organizations are weighing in on the potential impact to the industry. 

The Brexit deal, which May had been negotiating with officials from the European Union (EU) over the past two years, was rejected by a 432 to 202 margin in a Parliament vote on Tuesday afternoon, CBS News reports – the biggest defeat for a sitting government in the UK’s history. That means that May will have to present an alternate plan by Monday, or ask to delay the March 29 deadline for the UK leaving the EU. 

In a statement on the vote, the International Air Transport Association (IATA) said that, while most passengers’ flights will go ahead, uncertainty remains for both travelers and airlines regarding post-Brexit air connectivity. 

“A ‘no deal’ Brexit could lead to a cap on flights that will stunt important economic opportunities and may lead to higher prices for consumers,” the organization wrote. “The proposed guidance from the EU Commission in the event of ‘no deal’ calls for the current level of flights between the UK and the EU to be maintained, but does not allow for an increase in flight numbers in 2019 compared to 2018.”

According to the IATA, up to 5 million extra seats are scheduled for 2019 compared to 2018 in order to meet rising consumer demand, many over the peak summer travel season, and these could be at risk if a “no deal” Brexit occurs. 

“That current flight levels will be protected even with a hard Brexit is an important assurance. But with two months left until Britain leaves the EU, airlines still do not know exactly what kind of Brexit they should be planning for,” said Alexandre de Juniac, IATA’s Director General and CEO, in a written statement. “And there is legal and commercial uncertainty over how the Commission’s plan to cap flight numbers will work. In the small window remaining before Brexit it is imperative that the EU and UK prioritize finding a solution that brings certainty to airlines planning growth to meet demand and to travelers planning business trips and family holidays.”

In other travel impacts, the pound rose 0.05 percent in trading following the vote, after declines of more than 1 percent earlier in the day, the BBC reports. The currency had been down 7 percent in 2018 due to uncertainty regarding the Brexit deal, which translates into lower prices for U.S. travelers visiting the UK due to the more favorable exchange rate with the dollar. 

Looking ahead, the opposition Labour party has called for a no-confidence vote in May’s government, according to the BBC, although senior party officials have said that this vote is unlikely to succeed. That vote is scheduled for 7:00 p.m. GMT Wednesday, or 2:00 p.m. EST. 

Related Stories

Reports: UK Prime Minister Seeks to Delay Brexit Vote

 

UK, U.S. Sign Post-Brexit Open Skies Agreement

Draft Brexit Deal Reached; Requires Cabinet Approval

The Latest Brexit Negotiations and What it Could Mean for Travel

Government Shutdown Is Making Air Travel Less Safe, Like Playing ‘Horrible Game of Chicken,’ Says Air Traffic Controller Representative

The partial government shutdown has made air travel less safe today than it was a month ago, Trish Gilbert, executive vice president of the National Air Traffic Controllers Association, said in an interview with CNN Wednesday.

“Bottom line would you say…flying is less safe today than it was a month ago?” asked CNN Host Poppy Harlow.

“I would say it is less safe today than a month ago. Absolutely,” said Gilbert. “We do not have the professionals on the job. We are working with bare-bones crews. We have controllers there, doing what they do very, very well. But how long can you expect them to do it without all of the systems behind them to keep the system safe and planes in the air.”

Air traffic controllers, who direct aircraft through the skies, ensure that planes take off, fly and land safely without hitting other planes. They have gone for 26 days without pay because of the partial shutdown, brought on by the president’s $5.6 billion funding request for a border wall.

“Right now, you’re putting this incredible strain on this system… This is a horrible game of chicken that we’re in the middle of,” said Gilbert.

Planes sit on the runway at John F. Kennedy International Airport in New York City. Trish Gilbert, executive vice president of the National Air Traffic Controllers Association, said the shutdown had made air travel less safe today than it was a month ago. Spencer Platt/Getty Images

Air traffic control support staff, deemed inessential, have been furloughed, throwing another  glitch into an interdependent safety system. Gilbert expressed worry over the fact that self-air-traffic controllers’ self-reported safety issues had not been investigated. “Maintenance of our infrastructure and installing new technologies that would improve safety” are not happening, Gilbert explained.

On Tuesday the Federal Aviation Administration announced that it would bring back almost 3,000 furloughed safety inspectors and engineers to provide maintenance and back-up inspections—without pay. Considered nonessential government workers, only 216 inspectors were required to report to work when the shutdown began. 

“We are recalling inspectors and engineers to perform duties to ensure continuous operational safety of the entire national airspace,” the agency said Tuesday in a statement. “We proactively conduct risk assessment, and we have determined that after three weeks, it is appropriate to recall inspectors and engineers.”

The move comes after the National Air Traffic Controllers Association sued the federal government to force it to pay them for their work during the shutdown. A federal judge ruled against them on Tuesday. The association said that there were currently fewer trained controllers than there had been in the past 30 years, despite a significant increase in air traffic.

The TSA saw a significant increase in employee absences last week, with an absence rate of 6.8 percent compared with 2.5 percent the year before. Atlanta, Houston, Washington-Dulles, Miami and Dallas-Fort Worth airports have all had to close screening lanes because of staff shortages. The TSA missed a firearm during its  screening process last week, and a passenger was allowed to fly with his gun on a Delta flight between the U.S. and Japan. The TSA said the gun slipped through because procedures weren’t followed, and was not a result of staff shortages brought on by the government shutdown.

President Donald Trump, meanwhile, has claimed that federal employees suppor the shutdown, even if it means working without pay. In the past, Trump has supported the privatization of air-traffic control jobs.

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United shares jump as airline’s fourth-quarter revenue, profit beat estimates

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United Continental Holdings shares surged Wednesday after the airline posted stronger revenue and profits than Wall Street expected in the fourth quarter, while issuing a sunny outlook for earnings growth in 2019.

The company’s shares were up more than 7 percent in morning trading Wednesday.

United’s unit revenue, a measure of how much an airline makes for each seat it flies a mile and a gauge of airfares, rose 5 percent in the fourth quarter from a year earlier, at the high end of the company’s estimate. The airline said revenue grew in each of the regions it operates, while domestic revenues grew at the fastest clip: 12 percent.

The results, which the airline released on Tuesday after the market closed, represent a sharp turnaround for United. A year ago, United CEO Oscar Munoz struggled to persuade investors the company’s plan to expand as much as 6 percent a year would pay off. But the airline has topped earnings estimates and plans to continue with capacity expansion of as much as 6 percent in the first quarter.

The Chicago-based airline said it expects unit revenue to be flat to up 3 percent in the first three months of this year from the same period in 2018.

The parent company of United Airlines said revenue in the last three months of 2018 was $10.49 billion, higher than the $10.34 billion analysts polled by Refinitiv were expecting. Net income, however, fell 20 percent from a year earlier to $462 million, as costs rose. United said its fuel bill in the fourth quarter was 27 percent higher than a year earlier.

In the first quarter of 2019, United expects to post earnings of $1 a share on an adjusted basis, above analysts’ estimates of 84 cents.

Its per-share earnings in the quarter were $2.41 on an adjusted basis, compared with the $2.04 that was expected.

Earlier Tuesday, Delta Air Lines said it expected its unit revenue to grow by a maximum of 2 percent in the first quarter due to the U.S. partial government shutdown and the timing of the Easter holiday in the second quarter.

United’s Munoz on Wednesday said the company isn’t seeing a “significant” impact on reservations.

“There is some impact there,” Munoz told CNBC’s Phil LeBeau in an interview. “It’s not discernible and it’s not significant. Clearly the longer this goes, of course there’s going to be impact, and we do worry about that.”

United expects to earn between $10 and $12 a share on an adjusted basis this year, in line with estimates.

The airline’s executives will hold a call with analysts at 10:30 a.m. ET on Wednesday.





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Stocks making the biggest moves after hours: United Airlines, Snap, Apple & more

Check out the companies making headlines after the bell:

United Airlines shares jumped as much as 6 percent following a strong top and bottom line beat for the airline’s fourth-quarter earnings report. United turned in a profit of $2.41 a share for the most recent quarter, better than the $2.04 a share expected by Wall Street. The airline also gave a forecast for first-quarter earnings of $1 a share, topping analyst estimates of 84 cents a share.

Snap shares fell more than 8 percent after the company announced that CFO Tim Stone is resigning to pursue other opportunities. He joined the company in May. The company also said it expects fourth-quarter results to come in near the top end of its guidance. Snap is scheduled to report those results on Feb. 5.

Apple launched three smart battery cases for its latest generation of iPhones. The tech giant’s new offerings can be ordered now and Apple says they will be available to purchase in stores on Jan. 18.

PGE Corporation shares dropped as much 8 percent, continuing to to crater after closing down more than 17.5 percent in trading Tuesday. The utility lost longtime board director Roger Kimmel, with PGE’s stock adding to its losses of more than 80 percent over the last three months. The massive California utility is facing bankruptcy after its alleged part in helping spark a wave of historic wildfires in California.

Petrobras reported fiscal year 2018 production of 2.6 million barrels of oil and gas per day. The Brazilian energy giant projects in 2019 it will grow that total oil and natural gas production to 2.8 million barrels per day.

— CNBC’s Christine Wang contributed to this report.

United Airlines Jumps as Earnings Blow Past Analysts’ Estimates

(Bloomberg) — United Continental Holdings Inc. surged more than 6 percent in early trading after crushing Wall Street earnings estimates and saying its financial momentum from last year will carry over into 2019.

Adjusted profit is set to increase again this year, United said in a statement late Tuesday, as the airline enters the second year of an aggressive expansion plan. Revenue for each seat flown a mile, a pricing-power gauge also known as unit revenue, will extend recent gains with a 3 percent increase this quarter, although a percentage point of that is at risk from the U.S. government shutdown, United said.

The Chicago-based carrier sounded its upbeat note after Delta Air Lines Inc. and American Airlines Group Inc. raised doubts earlier this month about their ability to push fares higher. United began a drive last year to win back market share at key airports, and the effort paid off as it surpassed Delta as the No. 2 U.S. carrier by traffic, trailing only American.

“Overall the guidance is encouraging as revenue growth continues into 2019 despite Easter moving to the second quarter and a weaker macro environment in certain international markets,” Cowen Co. analyst Helane Becker said in a note to clients. “The company did a great job executing their strategic plan in 2018.”

The shares jumped 6.2 percent to $86.20 before the start of regular trading Wednesday in New York. United climbed 24 percent in 2018, the only advance among major U.S. carriers. Even after that advance, however, Delta remains the world’s most valuable airline, with a market value of $32.8 billion. United trails in that measure by more than $10 billion.

Boeing Order

United also disclosed orders for two dozen more Boeing Co. 737 Max single-aisle aircraft and four 777-300ER wide-body jetliners. Based on list prices, the deal would be valued at more than $4 billion depending on which variant of 737 Max the airline is taking, which United didn’t specify. As of Sept. 30, United had firm orders for 154 Max aircraft, mostly for the largest Max 10 model.

United’s adjusted fourth-quarter earnings rose to $2.41 a share, compared with the $2.05 average of analyst estimates compiled by Bloomberg. Sales increased 11 percent to $10.5 billion, compared with the $10.3 billion that Wall Street expected.

For last year as a whole, adjusted earnings rose to $9.13 a share, easily exceeding the $8.78 average of analyst estimates. This year, United said it expects to earn $10 to $12 a share, compared with analysts’ forecast of $10.99. By 2020, the company has told investors it will earn as much as $13 a share.

Boosting Hubs

To bolster profit, United began an ambitious three-year expansion program a year ago to regain what it considers its “natural share” of travelers at three mid-continent hubs: Chicago, Denver and Houston. United has reworked its flight schedules in Chicago and Houston and plans to begin flying its adjustments at Denver next month. The changes are designed to increase higher-yield connecting traffic.

Beyond its hub revamp, United has focused on improving schedule reliability, as well as customer-service training for flight attendants and other employees who interact with travelers. United also moved to a redesigned revenue-management system last year, which has improved the airline’s ability to forecast seat demand and boost profits.

Capacity Expansion

United said its first-quarter seating capacity would climb as much as 6 percent, in line with the long-term growth goals it unveiled a year ago.

For unit revenue, Delta forecast a first-quarter gain of no more than 2 percent, including the impact of the government shutdown. American is expected to issue its outlook when it reports earnings next week.

The closing of large swaths of the federal government is exacerbating fears of weaker U.S. economic growth this year, putting airline earnings at risk. United has a hub at Washington-Dulles, the capital’s main international airport. The government’s partial shutdown costs $50 million per day in direct domestic travel spending, the U.S. Travel Association said in a blog post last week.

To contact the reporter on this story: Justin Bachman in Dallas at jbachman2@bloomberg.net

To contact the editors responsible for this story: Brendan Case at bcase4@bloomberg.net, Tony Robinson, Cecile Daurat

For more articles like this, please visit us at bloomberg.com

©2019 Bloomberg L.P.

Opinion | These are the initial dangers of air travel

•Because so much time had passed since the booking, the fare he purchased was no longer available.

Finally, he was told to stop asking.

“Continuing to exchange emails will not change our position. Respectfully, we consider this matter closed,” Air Canada said on Dec. 14.


Yashan was frustrated about not being able to move his complaint to a higher level.

“Air Canada does not have an escalation process and finding contact information to speak with someone is next to impossible,” he said. “I did succeed in finding someone in their head office, who promptly sent my complaint back to Customer Relations.”

Here’s what surprises me. The emails never mentioned the 24-hour deadline for changes without fees. Nor did they warn Yashan to take greater oversight in the future by checking email confirmations.

Opportunity missed.

Stan Thompson also had a problem with a passenger’s name on an Air Canada booking. Luckily, he did manage to get a correction without penalty.

Instead of writing to customer relations, he found the names and email addresses for Air Canada’s executive contacts at a U.S. consumer advocacy site, Elliott.org.

He sent an email to Twyla Robinson, general manager of customer relations, and sent a copy to me, describing a ticket mix-up that resulted in higher costs and delays.

“My son moved to Alberta four years ago when he was 21 years old, and each year his mom and I bring him home for Christmas to spend some time with his family,” he told Robinson.

“We booked a return plane ticket back in October from Calgary to Toronto, but there may have been a glitch with the online process. Even though I put my son’s name in as the passenger, it defaulted back to my name when I put in my Aeroplan number.”

The problem was discovered only in December and his son was told to cancel the ticket, which cost $641.71, and buy a new one. He would get a credit only for the tax of $101.71.

“We had to purchase a new ticket for $952.51,” his father said. “To add insult to injury, they would not even give me the same flight I had already booked, which caused a lot of logistical issues on our end.”

His email to Twyla Robinson, sent on Dec. 23, drew a quick reply from Anthony Doyle, managing director of customer contact centres. He promised to have his team review the case.

Early on Dec. 24, Thompson got a call from Air Canada’s Nova Scotia office, giving him a full credit for the extra money paid above the original ticket price.

His story shows that no-cost corrections can be made beyond 24 hours under certain conditions, especially when the airline may have some responsibility for the problem.

The lesson is to check your tickets for accuracy as soon as you make the booking. Each airline has different rules for correcting mistakes.

Ellen Roseman is a columnist based in Toronto covering consumer affairs. Reach her on email: eroseman@thestar.ca.

Ellen Roseman is a columnist based in Toronto covering consumer affairs. Reach her on email: eroseman@thestar.ca .

Updates On Air-Travel Delays Created By The U.S. Government Shutdown, And How To Deal With Them

Use available services. Check the “Can I Bring My…?” feature on tsa.govApp in the Air  can track real-time updates by crowdsourced information on the TSA security line wait times throughout any airport. They can also track their boarding and landing times, receive real-time updates for delays, wait times for check-in and even allow users to check if their carry-on meets airline dimensions standards. Consider joining TSA PreCheck or CLEAR, or using air travel services such as Cranky Concierge, or companies that meet and greet you at the airport.

 QuoteWright.com, writes that travel insurance probably won’t provide much help for missed flights or delays  due to long TSA lines. Coverages that are designed to insure the value of your trip, such as trip cancellation/interruption, travel delays and missed connections, are named “peril coverages,” and long lines are not considered perilous.

Be patient. TSA employees are working without paychecks. A smile or a kind word is always appreciated. But especially now.

Government Shutdown and Air Travel: Delta Earnings Hit, Delays Continue

The government shutdown is continuing to impact travel, with Delta warning of slower revenue growth in March and some U.S. airports continuing to warn of long wait times.

In its fourth quarter earnings statement, which it released this morning, Delta President Glen Hauenstein warned that the ongoing shutdown, as well as the timing of the Easter holiday and currency headwinds, could drag down the airline’s revenue growth, which it is forecasting to be flat to up to 2 percent in the March quarter.

Delta CEO Ed Bastian further told CNBC that he expected the shutdown to cost the airline approximately $25 million in revenue this month.

Luxury Travel Advisor’s ULTRA Summit

Meanwhile, climbing absences by Transportation Security Administration (TSA) personnel continue to cause problems with wait times at U.S. airports. Hartsfield-Jackson Atlanta International Airport, Delta’s main hub and one of the busiest airports in the world, warned that it is experiencing longer wait times than usual.

Passengers waiting at the Atlanta airport on Tuesday told NBC News that lines were moving slowly, with one passenger on Instagram reporting a wait of up to three and a half hours.

Houston’s George Bush Intercontinental Airport, which had had to close Terminal B’s security checkpoint and ticketing lobby over the weekend due to the TSA absences, reported Tuesday that that area will remain closed today. Passengers are advised to arrive early, as rerouting may take time. Concourse G at Miami International Airport resumed normal operations on Monday.

In terms of the broader travel industry, new research by travel marketing firm MMGY Global suggests that the government shutdown is having a “substantial impact” on leisure travel and will likely continue to do so. Sixteen percent of U.S. travelers have already cancelled a vacation due to concerns about the shutdown. Fifty-five percent of respondents to the survey, which polled 400 U.S. travelers from January 10 – 11, said that they will still take a planned vacation during the next six months without hesitation, while 32 percent are planning to move forward but are monitoring the situation. Fourteen percent of respondents are unsure or are considering cancelling their vacation plans due to the shutdown.

Over the weekend the TSA reported an absence rate of 7.7 percent, more than double the rate of 3.2 percent at the same time one year ago. The American Society of Travel Advisors (ASTA) has warned warned that the government shutdown could have a bigger impact on the travel industry the longer it continues, as the shutdown means government workers, including TSA screeners and air traffic controllers, need to work without pay.

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Stats: Government Shutdown Having “Substantial Impact” on Leisure Travel

Confidential data on United Airlines’ top corporate clients is leaked

Leaked data on United Airlines’ top corporate clients shows Apple books 50 business class seats EVERY DAY between San Francisco and Shanghai

  • A poster was displayed in an employee-only area of San Francisco Airport
  • A picture of it was taken and leaked on to Twitter by an airline blogger 
  • It revealed that United’s biggest clients are Apple, Facebook and Google 
  • The poster also revealed that Apple spends $150m with the airline each year 

Jennifer Newton for MailOnline

Confidential information about United Airlines’ top corporate clients has been leaked on to the internet.

A blogger posted a picture of a promotional poster created by the airline that showed that Apple is its biggest corporate customer, with the tech giant booking a staggering 50 business class seats a day on its No1 route alone – San Francisco to Shanghai. These usually cost around $2,500 (£2,000).

The US-based carrier revealed that Apple spends $150million (£115million) each year on flights, with San Francisco to Shanghai accounting for $35million (£27million), or 25 per cent, of the tech company’s spend with the airline.

A blogger posted this picture of a promotional poster created by United Airlines that revealed who its top corporate clients are

The poster, which was displayed in an employee-only area of San Francisco Airport and posted to Twitter by blogger @LAFlyr, went on to list the top 10 ‘primary routes for Apple’.

After Shanghai they are Hong Kong (HKG), Taiwan (TPE), London (LHR), Seoul (ICN), Singapaore (SIN), Munich (MUC), Tokyo (HND), Beijing (PEK) and Tel Aviv (TLV).

It is thought that Shanghai is the most popular destination for Apple as it is the hub for connecting flights to Shenzhen and Zhengzhou, where the tech giant has factories.

The poster also explained that the next three biggest-spending clients are Facebook, Google and healthcare company Roche. They all spend over $34million (£26million) with the airline each year.  

The next biggest corporate clients according to the poster are Deloitte, McKinsey and Company, Cisco, Applied Material, PWC and Oracle, as they all spend between $12million (£9million) and $17million (£13million) with the airline.

Companies spending over $10million (£7.8million) are Intel, Visa and Chevron, the poster claimed.

At the bottom of the banner was a message to staff warning them that the figures were confidential and not to be shared.

However, @LAFlyr’s picture was quickly retweeted hundreds of times and viewed by thousands before being deleted. 

Many on Twitter couldn’t believe the information had been printed on a large promotional poster

Many on Twitter couldn’t believe the information had been printed in such an easy-to-view manner.

Michael Hodapp said: ‘They actually printed this customer data out and put it on a banner? That’s insane.’

While Jay Goldberg tweeted: ‘Pretty sure Apple won’t be United’s biggest account for long after Apple sees this. I’ve seen Apple fire suppliers for much smaller disclosures. The first rule of being an Apple supplier….’

The poster was displayed in a United Airlines employee-only area of San Francisco Airport

A spokesperson for United Airlines told MailOnline Travel: ‘This information was provided to United employees as part of a limited pilot project focused on San Francisco to highlight the importance of our corporate relationships and was not intended to be shared publicly. The project has since been discontinued.

‘A small group of customers were mentioned by name on this material and each has been contacted directly and we are working to address their concerns. 

‘The material has been taken down and moving forward we will review and further restrict sharing of internal customer information to a strictly need-to-know audience.’ 

One Apple employee who doesn’t fly with United Airlines is the company’s chief executive Tim Cook.

The 58-year-old, who was paid $102m (£76m) in 2017, is furnished with the use of a private jet for his ‘personal safety and security’, according to a regulatory filing from Apple. 

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