(Atlanta, GA) Delta Airlines is facing a $750,000 fine for violating rules that protect passengers who get bumped on oversold flights.
The Department of Transportation says Delta didn’t get volunteers before it bumped passengers.
The airline also didn’t give passengers written notice, telling them they have the right to be compensated with cash if they’re bumped.
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DENVER – A Delta Airlines flight headed to Denver from Atlanta was forced to make an emergency landing Thursday night after one of the two engines propelling the plane went out.
Delta Airlines Flight 705 departed Atlanta at 7:19 p.m. ET and was scheduled to land in Denver around 8:15 p.m. MT Thursday.
9NEWS spoke with Jordan Babeon, a passenger on the plane, who said the engine shut down at 30,000 feet. She suddenly felt a drastic float down in the air.
The pilot came on to notify the passengers that the left engine went out. The power was then off on the left side of the plane for the duration of the descent and the plane was tilting to one side. The descent took approximately one hour.
The Denver Fire Department met the plane on the runway after the landing to ensure there was no fire danger and the plane was secure.
Delta Airlines released a statement about the incident.
“[The flight] … landed early and without incident at DIA after an engine was shut down just prior to initial descent. The flight crew followed established procedures. Delta maintenance technicians examined the engine overnight and the aircraft is back in service. Safety is always Delta’s top priority.”
The flight landed at 8:01 p.m. MT. No injuries were reported.
(KUSA-TV © 2013 Multimedia Holdings Corporation
NEW YORK, June 27 (UPI) — Several passengers on a Delta Airlines flight from Istanbul, Turkey, landed at New York’s JFK Airport Wednesday complaining of nausea, officials said.
The passengers on Delta Flight 73 got sick during the flight and required medical assistance for vomiting and nausea, NBC-TV, New York, reported.
Delta employees were “working closely with these customers to ensure they are well cared for,” the TV station quoted Delta spokeswoman Leslie Scott as saying.
The ill passengers were allowed to move through customs after about 30 minutes.
By
James Daniel
18:18 EST, 26 June 2013
|
10:11 EST, 27 June 2013
Passengers on an aircraft flying out of JFK had to deal with the scariest of sights just after take off.
The cabin of a Delta Airlines plane began to fill with smoke as the aircraft began its climb on one of the hottest days of the year.
Soon afterwards, the plane began to shake violently as it encountered turbulence.
Passengers were told to stay in their seats, but it didn’t stop some travelers from taking pictures of the troubling sight.
Glow sticks required: Smoke began to fill the cabin of this Delta Airlines plane and it didn’t dissipate until the aircraft had reached cruising altitude
One Reddit user Ficcolo posted the picture stating: ‘Last night flying out of JFK….this happened and freaked us out. Disco rave flight!’
The fog in the cabin began to appear whilst the aircraft was on the ground and remained until the plane had reached cruising altitude.
Once the plane hit rough air on an otherwise clear summers evening, the worry that some passengers felt can be seen from the picture Ficcolo snapped.
Feeling their concern, the Captain decided to offer the entire planeload of passengers free alcoholic drinks. The airline normally charges up to $7 for such luxuries.
‘I was grateful for my tiny bottles of vodka and juice. Worst turbulence ever after such a long Tarmac stay and fogging,’ Ficcolo wrote.
Smoke on a plane: The fog seemed to form on takeoff from JFK on one of the hottest days of the year
Although the fog in the cabin appeared to rise up to the chest level of many passengers, it became apparent that it was due to the hot 90 degree weather New York has been experiencing, coupled with an air conditioning system malfunction.
However, basic science is able to explain the appearance of the fog in the cabin: hot humid air outside mixing with cool conditioned air from inside the plane, and the mist begins to form.
As the plane takes off, the air pressure in the cabin decreases. The temperature of the air also decreases and if it is rapid enough the air will cool enough for the water in the air to condense instantaneously, forming the fog that the passengers witnessed.
Nothing dangerous, but still unnerving when flying at 35,000 ft.
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The comments below have not been moderated.
Free Vodka. I love Delta !
Shaqnup
,
Palmer, United States,
27/6/2013 21:32
Report abuse
Aaaaand this is why I don’t fly anymore.
WhatIsHappening
,
You Knighted King Dumb, United Kingdom,
27/6/2013 18:51
Report abuse
OK if there is fog on the inside of my plane, NOTHING is making me stay on that plane before takeoff, I’m getting off!
Tallie2
,
Wilton, United States,
27/6/2013 17:57
Report abuse
helplessLY!
crashcris
,
london,
27/6/2013 17:27
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Very cool of the pilots to offer alcohol to the passengers. I would definitely need one if I was on that flight!
Hadlee
,
Minneapolis, United States,
27/6/2013 17:21
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If it was Ryanair you’d probably have to pay extra for the smoke.
BrokenBritain
,
Leeds,
27/6/2013 16:47
Report abuse
It’s not uncommon on aircraft and harmless. Why in one photo’ is a person standing up if everyone was asked to be seated?
Miranda
,
London,
27/6/2013 16:13
Report abuse
happens to a lot of planes….just not his much.
oz
,
sabrie, Grenada,
27/6/2013 16:07
Report abuse
You can report all the scarry stories you like about flying, but you wont scare me, and I will be flying Delta in November and in December from Manchester and back from the US, I’ve been with Delta many times and with no problems.
PS do you think I’ll get a free flight for my comment.!!!!!!!!!!!!!!!!!
Old Jake
,
North Yorks,
27/6/2013 16:04
Report abuse
“Helpless”? Any chance of Osborne making Mail hacks learn English?
Scottish Expat
,
Liverpool, United Kingdom,
27/6/2013 15:24
Report abuse
The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline.
Like most airlines, Delta overbooks its flights. The Department of Transportation fined Delta $750,00 for violating rules on overbooking — specifically for complaints that it bumped passengers without first asking for volunteers, and also failed to offer compensation for those who got bumped.
WASHINGTON, June 25 (UPI) — A mother’s Facebook post said the head of Delta airlines gave up his seat on a flight in Washington to allow her to pick up her diabetic daughter from camp.
Jessie Frank’s Facebook post, which she labeled “An Open Letter to Delta CEO [Chief Executive Officer] Richard Anderson,” said she was on the standby list for an overbooked Delta flight from Washington to Atlanta when someone with a “vaguely familiar face” told her she would be given a seat and helped her with her bag, ABC News reported Tuesday.
Frank said she was grateful to the man, who then sat in a jump seat, for surrendering her seat so she could make it to pick-up day at her 12-year-old daughter’s summer camp, which caters to children with type 1 diabetes.
The mother said she finally recognized the man when a flight attendant introduced the “special guest,” the company’s chief executive officer, to the passengers.
“You, Richard Anderson, the CEO of Delta, did all that for me, just an average, middle-aged, woman with, as far as anyone at Delta knew, no special reason to get home,” Frank wrote.
She said she admires Anderson because he “leads by example, and does not set himself above all those who allow this airline to exist.”
Frank said being able to see her daughter at camp was an important part of her year.
“Camp Kudzu gives my daughter 5 days a year when she feels ‘normal.’ Pick-up day gives me a glimpse into that special world where she’s just like everyone else, and she’s a little bit of a different person for the rest of the day. By the next day, it’s back to the harsh realities of managing a difficult, deadly, incurable disease that kills 1 in 20 before the age of 18. Most people just don’t understand how different it is from regular diabetes,” she wrote.
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A Delta Airlines flight departing from Reagan National Airport for Minneapolis got stuck in a grassy area after going off the runway Monday afternoon.
Passengers were removed from Delta Flight 1763 and the airport remains open, according to airport officials.
Metropolitan Washington Airports Authority officials are working to get the plane back on the runway.
Baggage from the cargo area has been offloaded.
No injuries have been reported and passengers will be put on another plane, said a Delta spokesman.
Copyright © 2013 NPR. For personal, noncommercial use only. See Terms of Use. For other uses, prior permission required.
RENEE MONTAGNE, HOST:
News now, of another airline agreement, that’s been approved by regulators. This latest deal sees Delta Airlines and Britain’s Virgin Atlantic partnering on flights and marketing.
NPR’s Wendy Kaufman reports.
WENDY KAUFMAN, BYLINE: Beginning early next month, the two airlines will jointly sell tickets on more than 100 routes. In addition, passengers can earn and redeem miles on either carrier, and passengers with elite status on one airline will be offered the same benefits on the other. Those with airport lounge privileges can use the facilities of both airlines.
The partial integration of flights and services, stems from Delta’s purchase of a 49 percent stake in Virgin Atlantic.
Industry analyst Richard Aboulafia says the deal – first announced in December, but just finalized – gives Delta something it had long sought.
RICHARD ABOULAFIA: Delta gets to grow its market share of the North Atlantic market, particularly to the U.K. and especially to Heathrow Airport; they get more passengers -particularly hi-end business passengers – that account for the majority of profits on these routes.
KAUFMAN: At the same time, Virgin Atlantic will be able to seamlessly funnel its passengers onto Delta’s huge domestic network. Together, the two airlines hope to become a formidable competitor. American Airlines and British Airways already have a similar agreement.
Virgin – which is owned by British billionaire Sir Richard Branson, is seen as a luxury brand, and yesterday, the airline’s chief executive insisted that Virgin’s brand identity would not be subsumed by Delta, and that Virgin would remain true to its roots.
Wendy Kaufman, NPR News.
Copyright © 2013 NPR. All rights reserved. No quotes from the materials contained herein may be used in any media without attribution to NPR. This transcript is provided for personal, noncommercial use only, pursuant to our Terms of Use. Any other use requires NPR’s prior permission. Visit our permissions page for further information.
NPR transcripts are created on a rush deadline by a contractor for NPR, and accuracy and availability may vary. This text may not be in its final form and may be updated or revised in the future. Please be aware that the authoritative record of NPR’s programming is the audio.
Delta Airlines CEO Richard Anderson has been praised for giving up his seat on a plane so that a mum could get home to her daughter. Picture: Karen Bleier / AFP
Source: AFP
Delta Airlines CEO Richard Anderson. Picture: Delta Airlines
Source: Supplied
AN AIRLINE boss has given his seat to a tired, stressed mum who needed to get home to her daughter.
Delta Airlines CEO Richard Anderson was booked on a flight from Washington D.C. to Atlanta on a day where the airline faced numerous delays and cancellations.
Jessie Frank was also trying to get to Atlanta, and had been waiting all day to get on a flight. Ms Frank was desperate to get home to pick up her diabetic daughter from summer camp.
At 9.30pm, she was eighth on the list of standby passengers waiting to fly to Atlanta before the D.C. curfew hit at 10pm.
Start of sidebar. Skip to end of sidebar.
End of sidebar. Return to start of sidebar.
Seven names went by. The system showed zero seats left.
Ms Frank was about to give up when the flight attendant from Delta airlines rushed her down the jetway and shook her head.
But then something wonderful happened.
The flight attendant paused, talked to someone and then waved her down to the plane.
“A vaguely familiar face met me at the doorway, not in uniform so probably an off-duty pilot I had seen before. He quickly grabbed my roll-aboard, helped clear a space in the overhead, and showed me to my seat.”
As the flight descended into Atlanta the flight attendant announced that the plane had a special guest on board flying in the jump seat – the spare seat behind the pilots in the cockpit. He was riding in that seat because he had given up his place to allow one more person on the flight.
That man was Richard Anderson, CEO of Delta Airlines.
Overwhelmed with emotion Ms Frank took to Facebook to pen an open letter to Mr Anderson.
In it she writes: “You, Richard Anderson, the CEO of Delta, did all that for me, just an average, middle-aged, woman with, as far as anyone at Delta knew, no special reason to get home. But more importantly, it was all of your employees that day that did so much helping me to get home – and now I know why. Because Delta is led by you, Richard Anderson, a dedicated and inspiring leader who so clearly demonstrates, at his very core, that he leads by example, and does not set himself above all those who allow this airline to exist.
“Thank you, Richard Anderson. As a result of your leadership and the actions of yourself and your employees, I had my special day with my special child. You and your employees gave us both one more day of happiness, and for that, we are both very grateful. I have always been a loyal Delta customer, but Thursday solidified that loyalty for life! To all Delta employees who helped me on Thursday: thank you again.”
Delta Airlines have confirmed the incident occurred but have so far declined to comment.
Ms Frank’s letter has since been shared 1697 times. Proof that good customer service may be the best PR of all.
###
KANSAS CITY, Mo. – A Delta Airlines Embraer E170 heading from San Antonio, Texas to Minneapolis was diverted to Kansas City International Airport just before 8:00 p.m. Monday.
Delta flight 5789, which landed without incident, suffered a cabin depressurization during the flight, prompting the diverted landing at KCI, according to an airport spokesman.
The plane landed without incident and was able to taxi to the gate under its own power.
It wasn’t immediately clear what caused the plane, which is capable of flying up to 80 passengers, to lose cabin pressure.
Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
