LOS ANGELES, Feb. 28, 2019 /PRNewswire/ — Today, United Airlines and Los Angeles World Airports (LAWA) broke ground on a state-of-the-art Technical Operations Center (TOC) at Los Angeles International Airport (LAX) that will enable the airline to provide exceptional service for all of its aircraft fleets. The new facility will include two connected buildings – a ground service equipment and facilities maintenance building and a line maintenance hangar, including an engine support shop that will focus on the aircraft’s Dreamliner fleet. The commencement of this $352 million TOC pushes the airline’s investments at its Los Angeles hub to nearly $1 billion in recent years.

The new TOC will consolidate two facilities that United currently operates at LAX that are located a mile and a half apart, improving efficiency with not only moving aircraft around the airport but with transporting employees, parts, tools and other supplies – ultimately leading to a more efficient operation for customers. The TOC will be located near the airline’s terminal and stand at 407,408 square feet. The facility’s hangar will be able to accommodate up to six narrow-body or two widebody aircraft at a time, supporting United’s 150 flights that depart from LAX every day. The TOC will help United’s growing operation in Los Angeles by continuing to deliver an on time, safe and reliable operation.

“Our continued investments emphasize our commitment to our customers in Los Angeles as California’s global airline. This modern, world-class facility will create more than 800 jobs in L.A. during the construction process, and will be home to more than 500 United employees once it is completed,” said Greg Hart, chief operations officer at United. “This builds on our recently completed nearly $600 million renovation to our terminal at LAX, including opening a brand-new United Polaris lounge earlier this year.”

“Los Angeles World Airports and United Airlines have a shared vision for modern and efficient facilities,” said Deborah Flint, CEO, LAWA. “United Airlines’ new LAX Technical Operations Center integrates state-of-the-art technology and a modern design that complements the transformation that is taking place across LAX. This project will create hundreds of local jobs and bring us one step closer to the Gold-Standard airport that Los Angeles deserves.”

United tapped AECOM Hunt to be the prime contractor for the project, and selected FSB as lead architect for the facility. The airline is also partnering with AvAirPros, which is providing project management services during construction of the TOC.

United is also investing in additional maintenance facilities at key airports around the country. Tampa airport authorities recently approved a ground lease for a new hangar that will have room for two Boeing 737MAX aircraft. The airline is also continuing construction on an expansive new technical operations center at Houston’s George Bush Intercontinental Airport, which consolidates the airline’s maintenance operations in a complex that provides greater efficiency and flexibility. United is also moving into a new hangar in Portland, Oregon and working with the City of Chicago to create a new hangar as part of the O’Hare Modernization Program.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”

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SOURCE United Airlines

CHICAGO, Feb. 27, 2019 /PRNewswire/ — United Airlines (UAL) will present at the 2019 J.P. Morgan Aviation, Transportation and Industrials Conference on Tuesday, March 5. Scott Kirby, president of United Airlines, will present at the conference beginning at 9:30 a.m. ET / 8:30 a.m. CT.

The live webcast and accompanying presentation will be available on the investor relations section of United’s website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation and the webcast will be available for a limited time.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.

SOURCE United Airlines

Related Links

http://www.united.com

Following several alleged antisemitic incidents during flights, United Airlines has vowed to combat antisemitism in its ranks.

The statement was made during a meeting on Monday between high-ranking United Airlines representatives and Duvi Honig, founder and CEO of the Orthodox Jewish Chamber of Commerce at the Newark Airport hub.

The two parties discussed the airline’s relationship with the Jewish community, its families and business travelers.

The airline reached out to the Chamber after it publicized a recent troubling incident with a young Jewish mother, which was followed by another troubling incident experienced by an elderly Jewish couple.

During the meeting, the United officials expressed their disappointment in these events and vowed to take concrete steps to battle antisemitism in its ranks, improve customer service and prevent any similar incidents from occurring in the future.

They thanked the Chamber for bringing the relevant issues to their attention and working to build bridges between the community and the airline, which is currently the fourth largest in the nation.

At the meeting, the officials, which included Magda Morais, Managing Director of Customer Service; Matt Colbert, Director of NY/NJ Strategic Initiatives; and Jon Gooda, Director of Customer Service; listened to Honig as he shared the concerns of the Jewish community’s over the incidents and the “Chamber’s mission to build positive relationships between the community and all echelons of the business world.

“I would like to thank United for their commitment to work with the Chamber and our community,” said Honig following the meeting. “We look forward to continue working together with United and help them make the skies as friendly as they can be.”

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United has long been committed to being a leader in advancing women in the aviation industry. Today the carrier has more women who are pilots than any other airline in the world, including Bebe O’Neil, United’s System Chief Pilot, who manages the carrier’s 12,600 pilots. The airline has worked with Women in Aviation, a nonprofit organization which provides networking, education, mentoring, and scholarship opportunities, for more than 25 years and Girls in Aviation Day to ensure a growing number of female pilots.

“As a global company with inclusion at our core, we constantly seek unique opportunities to celebrate and showcase diverse talents,” United’s California President Janet Lamkin commented. “We are thrilled to have the opportunity through this unique contest to bring visibility to the work of these exceptional female artists. We take pride in leveraging our global presence to showcase their great work to millions of people who see our planes on the ground and in the sky.”

To enter, individuals must identify as a woman, including cisgender, transgender, woman-aligned or non-binary, and reside in the United States, who can visually represent either New York/New Jersey or California, two key markets for the airline, in their own style, while combining the company’s mission and what the communities in each region mean to the artist. Two winners, one representing each region, will be chosen and given a chance to work alongside renowned artist Shantell Martin to finalize a design for their respective region’s plane. Shantell brings to the contest her talents and work, from the New York City Ballet to a collaboration with Pulitzer Prize-winning artist Kendrick Lamar, which are full of whimsical drawings and storytelling, that are dedicated to making sure other women artists are seen.

To enter, individuals are encouraged to visit united.com/HerArtHere and submit a design idea, examples of their work portfolio along with a short video by March 24, 2019. Submissions will be judged and narrowed down to three finalists by a panel of judges from each region, led by each region’s president, Janet Lamkin in California and Jill Kaplan in New York/New Jersey from March 25 – April 9, 2019, followed by a public vote from April 10 – April 19, 2019 to determine the winning artists from each region. Finalists and winners will also receive their own open gallery show, have their art work on display inside United Airlines terminals through 2019 with their works available to purchase and they will also be awarded 100,000 MileagePlus award miles. The final designs will take flight this fall.

Customers in Los Angeles and New York have an opportunity to visit murals by Shantell Martin as part of this contest. Each mural showcases interactive airplane windows that lead to videos with more information. The murals will be on display from now until March 18 at 799 West 8th Street, Los Angeles, CA and at 38 Norman Ave, Brooklyn, NY.

For additional information and complete rules visit: united.com/HerArtHere

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline’s United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.

SOURCE United Airlines

Related Links

http://www.united.com

United Airlines — the wholly owned subsidiary of United Continental Holdings (UAL – Free Report) — filed an application with the U.S. Department of Transportation (DOT) in a bid to expand its footprint in Japan and attract additional traffic. Notably, this Chicago-based carrier has sought permission to operate daily non-stop flights to Tokyo’s Haneda Airport from six U.S. international airports.

In the summer of 2020, United Airlines plans to commence operations to Haneda after the slots are awarded from its hubs at Newark Liberty, Chicago O’Hare, Washington Dulles, Los Angeles International, Houston George Bush and Guam. The aviation agreement between the United States and Japan is expected to be completed later this year.

Per United Airlines’ application, the flights to Haneda from Newark, Los Angeles and Guam would be in addition to the daily flights between the above three hubs and Tokyo’s other international airport — Narita. However, the non-stop flights to Haneda from its hubs at Chicago O’Hare, Washington Dulles and Houston George Bush would be shifted from Narita.

With the Olympics to be held in Tokyo next year, the routes are likely to invite substantial traffic. Accordingly, other U.S. carriers — Delta Air Lines (DAL – Free Report) and American Airlines (AAL – Free Report) — have also applied for slots at Tokyo’s Haneda Airport.

While Delta is bidding for five slots, American Airlines has sought permission for four. With leading carriers interested to fly to Haneda, investors would keenly look forward to DOT’s decision on the applications.

Zacks Rank Key Pick

United Continental carries a Zacks Rank #2 (Buy). Investors interested in the airline space may consider Azul S.A. (AZUL – Free Report) sporting a Zacks Rank #1 (Strong Buy). You can see the complete list of today’s Zacks #1 Rank stocks here.

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WICHITA, Kansas – Amberley Snyder, 28, is the only professional barrel rider who’s paralyzed from the waist down.

Recently, she was in Dwight D. Eisenhower airport in Wichita, Kansas, and was about to board a flight that was heading to Denver, Colorado.

Amberley, sitting in her wheelchair, was in line and speaking to the United Airlines gate agent.

She says the agent told her she could not take her wheelchair onto the jet bridge without being led by someone.

“He said, ‘Well, we need to take you down backwards.’ I said, ‘I don’t want that, I’m not comfortable with that. I can take myself to the door of the plane,'” Amberley said.

Amberley told Fox 13 the agent insisted and told her it was a “liability” for her to go down the jet bridge by herself.

“It’s not a good feeling when you get turned around; I just don’t like it, I’m not comfortable with it. Then he said, ‘well you can’t get on the plane.'”

As a public speaker, advocate for people with disabilities and a professional barrel racer, Amberley travels a lot.

She said she has traveled 150 to 200 times, just last year.

“I do this all the time, I fly all the time. I fly probably three times a week,” Amberley said.

Eventually, the situation was defused and Amberley agreed to transfer over to an airport-approved wheelchair and was led through the jet bridge and onto the plane.

“I love help, I accept help, I really try to advocate for that,” Amberley said. “I understand safety, I understand that concept, it’s kind of insulting that you can’t handle yourself down to the door of the plane.”

Amberley wrote a complaint to United Airlines and the company sent this statement in response:

“United proudly welcomes all customers and flies thousands of people with disabilities every day. We are concerned to learn about our customer’s experience and have reached out to her. We are also working with our team in Wichita to better understand what happened.”

Amberley said, “I’m hoping a platform opens up that allows me to bring this concept to light. I think this is one of the starts really, making it more aware to people.”

Video

Rodeo star claims United Airlines staffer called her solo wheelchair entry to plane a ‘liability’

Utah rodeo star Amberley Snyder is calling out a United Airlines staffer for treating her with less than respect and calling her desire to board a plane in a wheelchair by herself a ‘liability.’ Snyder, who is a professional equestrian and is paralyzed from the waist down due to a car accident, files all the time and says she was shocked by the way the unnamed male staffer treated her as the situation unfolded.

A Utah rodeo star in a wheelchair has called out United Airlines, saying a gate agent treated her with less than respect for refusing to allow her to board a flight alone – via a jet bridge – on the grounds that such action would be a “liability.”

The alleged incident unfolded on Feb. 16, as Amberley Snyder prepared to board her flight from Kansas’ Wichita Dwight D. Eisenhower National Airport en route to Denver, Fox 13 reported.

For context, the 28-year-old professional equestrian was paralyzed from the waist down in a 2010 car accident, and now uses a wheelchair. Bravely getting “back in the saddle” soon after, Snyder competes today as a barrel racer and breakaway roper in Western-style rodeo events, in addition to working as a motivational speaker and advocate for people with disabilities, as per her website.

AMTRAK TRAIN WITH 183 PASSENGERS IS MOVING AFTER BEING STUCK FOR 36 HOURS IN OREGON

Telling Fox 13 that she flies “all the time” and traveled well over 150 times last year, Snyder detailed that she was shocked by the way the unnamed male United Airlines staffer treated her as the situation unfolded.

According to the outlet, the gate agent told Snyder that she was not allowed to move her wheelchair onto the jet bridge without being led by someone —  facing backwards.

“He said, ‘Well, we need to take you down backwards.’ I said, ‘I don’t want that, I’m not comfortable with that. I can take myself to the door of the plane,’” Snyder recalled.

The Utah woman says that the staffer continued to describe her wish to board alone via the jet bridge as a “liability,” and said that she would not be able to board the flight if she did not comply.

The two eventually reached an agreement, and Snyder transferred into an airport-approved wheelchair before being led through the jet bridge, onto the aircraft.

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In the days since, however, Snyder has continued to describe the experience as uncomfortable, sharing the story with her Facebook following of nearly 200,000.

“Honestly, that’s kind of insulting when someone says ‘No, you can’t handle yourself down to the door of the plane,’” she told Fox 13.

“I love help, I accept help, I really try to advocate for that,” she added.

Moving forward, the athlete said that she hopes the story will help raise awareness of the importance of inclusive travel accommodations for people with disabilities.

“I’m hoping a platform opens up that allows me to bring this concept to light, I think this is one of the starts really, making it more aware to people,” she said.

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Reps for the carrier returned Fox News’ request for comment on the story with the following statement:

“United proudly welcomes all customers and flies thousands of people with disabilities every day. We are concerned to learn about our customer’s experience and have reached out to her,” a spokesperson said. “We are also working with our team in Wichita to better understand what happened.”

Snyder’s incredible life story is set to hit Netflix in the biographical flick “Walk. Ride. Rodeo,” premiering March 8.

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In a statement, Delta said that its cameras “are not functional” and the airline “does not have any plans to install the necessary software to use them.”

Last week, American Airlines told BuzzFeed News that the cameras were included for potential future uses “such as hand gestures to control in-flight entertainment,” but “have never been activated, and American is not considering using them.”

While the airlines insist that the optical hardware isn’t spying on passengers, stickers or camera covers could quell customers’ privacy concerns.

The seat-back cameras, if hacked or used to surveil, would likely just capture you sleeping in an uncomfortable position or eating snacks while watching a movie. Still, some fliers said that in a world where their actions and whereabouts are already being constantly surveilled and sold to third parties, they’d rather eliminate the possibility of being watched on a flight. In October 2018, the Transportation Security Administration touted the agency’s plans to incorporate more biometric technology in airports, including facial recognition in partnership with US Customs and Border Protection.

“Do I expect to have the same level of privacy in an aircraft like I have at home, of course not. Still wish not to be monitored if possible,” said Twitter user @dacoolx.

Another user, @skyrme_katrin, said, “Or at least informed of the existence of such cameras.” Before passengers noticed the cameras, the airlines had not disclosed them.