Category Archives: United Airline News

United Airlines ‘not concerned’ about Avianca Colombia jv -CEO

CHICAGO, Dec 12 (Reuters) – United Airlines Chief Executive Officer Oscar Munoz said on Wednesday he was “not concerned” about the future of the No. 3 U.S. carrier’s joint venture with Colombia’s Avianca Holdings and Panama’s Copa Airlines.

The comment followed news on Tuesday that a separate carrier, Avianca Brasil, had filed for bankruptcy protection. Avianca Brasil is owned by holding company Synergy Group, which also controls Colombia’s better-known Avianca Holdings.

United extended a $456 million loan to Synergy Group last month as part of its planned joint venture.

Reporting by Tracy Rucinski, Editing by Rosalba O’Brien

United Airlines Charging Extra for Preferred Seats in Basic Economy

While griping about airlines may be at an all-time high, people are actually pretty happy with them overall. That in part has to do with all those flash sales, cheaper options that let you customize your flight, and economy fares. Economy fares were a great innovation, but things that good can’t be that good for long. 

Starting on Friday, United Airlines will charge extra for some economy seats that come with no extra perks. The new category of “preferred seating” is being introduced, which CNBC reports comes with neither extra legroom nor a glorious ceremonial robe. They’re just the economy seats located behind the Economy Plus section, which means you’ll get to leave the aircraft approximately 90 seconds sooner while deplaning. There are no details on how much more these will cost yet.

In the airline’s defense, United isn’t alone in this. American and Delta both recently started charging for preferred seats. CNBC points out that prices for those vary a lot between the plane, route, and demand, but on one representative Delta flight, it resulted in an $80 price difference. 

While we’re mentioning bad things, the airline also announced that it’s retooling basic economy service on several trans-Atlantic routes. On those, basic economy passengers will only be permitted a single carry-on bag and will be paying for any checked luggage.

It’s also worth noting, though, that starting Tuesday, basic economy tickets will apply toward elite status in the United MileagePlus frequent flyer program. Flying basic economy, you’ll earn 50% of the qualifying miles and half of a qualifying segment for each flight, with the price of the ticket fully applied. So if you try to make the most of your miles, there is some good news.

One solution is not selecting those pricier seats, but the more traditional route would be to just gripe about it. 

h/t CNBC, Travel Leisure

United Airlines expands in San Francisco with flights to Melbourne, New Delhi, Toronto

United Airlines attendants planning protests across nation

LAS VEGAS (KTNV) — Attendants for United Airlines are planning to protest on Dec. 13. at airports across the country.

McCarran International Airport is one of the dozens of airports where the protests will be taking place.

Forbes magazine says that flight attendants were informed that there would be cuts last month. The cuts will affect attendants working United’s international business class service.

The union says that staffing cuts means fewer jobs and, more importantly, could affect the safety of passengers.

The union says that the protests are not expected to impact customers.

United Airlines passenger praises ‘hero’ who helped woman suffering seizures during flight

Video

Airplane passenger suffer from seizure

A passenger on a flight from Houston to Cincinnati has a seizure during duration of flight.

A passenger on a United Express flight from Houston to Cincinnati is hailing another passenger as a hero — and criticizing the crew for not cutting the flight short — after another flyer suffered seizures shortly after the plane took off Sunday.

Amy Hammond, of Mason, Ohio, wrote in a Facebook post that the unidentified woman was traveling with her young son when she passed out as the plane was ascending.

“The HERO in front of her, hopped back and started yelling for a doctor,” Hammond wrote. “No one came. Do we turn around? No!” She added that the woman regained consciousness before suffering the first of a series of seizures.

“She had seizures and passed out the entire flight — dozens of times — from take off till landing!” Hammond claimed. “Over 2 hours!” She also claimed that the woman’s “hero” continuously worked to revive her “while drinks were carried over him in the aisle.”

In a video accompanying Hammond’s post, the woman’s head could be seen moving from side-to-side while a voice over the loudspeaker announced the plane would land in approximately 30 minutes.

By the time the plane landed, Hammond wrote, the woman “did not know who the president was or the month or day of the week.”

FLIERS STOP TO SING NATIONAL ANTHEM AT BUSY AIRPORT

As she left the plane, Hammond said she confronted the pilot about why the plane kept going despite the apparent emergency.

“The pilot said he made the decision,” Hammond wrote. “I told him we had to watch a young mom convulse and pass out over and over for 2 hours!”

Republic Airlines operated the flight under the United Express name.

PASSENGER WHO GAVE UP FIRST-CLASS SEAT FOR MOM, BABY SPEAKS OUT: ‘I WAS TEARING UP’ 

“The safety of our customers is our first and highest priority,” Republic Airlines spokesman Jon Austin told Fox News in an email. “The decision to continue to the flight’s destination was made by our crew who did the right thing by working with medical personnel onboard, with our on-call medical service provider and with input from the passenger. Had it been the judgment of the medical professionals that another course of action was indicated, we would have followed that recommendation immediately.

“We’re grateful to all of our passengers who assisted in responding to their fellow passenger’s situation, including the numerous medical professionals on board who volunteered their services when asked.”

United Airlines Reports Increase in November Load Factor

United Continental Holdings’ (UAL Free Report) wholly owned subsidiary, United Airlines, reported strong traffic figures for November, following which shares of the company increased 1.6% in after-hours trading on Dec 10. Consolidated traffic, measured in revenue passenger miles (RPMs), was 18.23 billion, up 7.1% from the year-ago figure.

Consolidated capacity (or available seat miles/ASMs) rose 5.5% on a year-over-year basis to 21.96 billion. Also, load factor (percentage of seats occupied by passengers) expanded 120 basis points (bps) to 83% as traffic growth outpaced capacity expansion. Notably, this is the carrier’s seventh consecutive month of load factor increase.

At the end of the first 11 months of 2018, the carrier registered a 6.4% increase in RPMs to 210.83 billion, while ASMs climbed 4.8% to 251.89 billion both on a year-over-year basis. As a result, load factor improved 130 bps to 83.7%. The company posted an on-time performance of 66.9% and a completion factor of 99% for November.

United Continental Holdings, Inc. Price

 

United Continental Holdings, Inc. Price | United Continental Holdings, Inc. Quote

Apart from solid traffic figures, the carrier’s expansion initiatives are encouraging. Most recently, the Chicago, IL-based airline entered into a joint business agreement (JBA) with Copa Holdings (CPA Free Report) and Avianca (including several of its affiliates). The JBA, on approval from the government, is anticipated to facilitate travel experience between the United States and 19 countries in Central and South America. (Read more: United Continental Arm Inks Deal to Boost Latin American Base)

Zacks Rank Key Picks

United Continental carries a Zacks Rank #3 (Hold). Better-ranked stocks in the same space are Air France-KLM (AFLYY Free Report) and Spirit Airlines (SAVE Free Report) , both sporting a Zacks Rank #1 (Strong Buy). You can see the complete list of today’s Zacks #1 Rank stocks here.

Shares of Air France-KLM and Spirit have rallied more than 26% and 60%, respectively, in the past six months.

Will You Make a Fortune on the Shift to Electric Cars?

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With battery prices plummeting and charging stations set to multiply, one company stands out as the #1 stock to buy according to Zacks research.

It’s not the one you think.

See This Ticker Free

United Airlines Takes Children On Special Holiday Flight

By Shawn Chitnis

DENVER (CBS4) – Dozens of children and their family members were treated to a special flight to “The North Pole” Saturday on a United Airlines flight at Denver International Airport as an annual tradition to get the community in the holiday spirit and provide those in need with presents for Christmas.

(credit: CBS)

“What did we come to do today Amari? We came to see Santa,” Joella Baumann said to her son.

Nearly 100 children arrived at DIA waiting inside the main terminal that morning so they could make their way through security and to their gate for a special nonstop flight from Denver to the home of Santa Claus. Just like any other flight, they went through TSA screening and took the train to the B Concourse. Waiting for them at Gate B39 were dozens of United employees volunteering their time to help make the occasion special for all the families participating this year.

“Did you meet Santa?” Baumann said to her son. “Yes,” replied Amari Blue.

(credit: CBS)

They boarded the plane decorated with Christmas lights and wrapping along with the ramp and the area by the gate. A live band even played holiday music while they prepared for their flight. The plane took off and flew over Colorado for a little more than an hour. Passengers were treated to “Happy Meals” from McDonald’s and even had on-board visitors like Frosty The Snowman. Before landing, the pilot announced they were passing over “Canada” and that they needed to close all of their window covers in order to have permission to enter “The North Pole” and see Santa Claus.

(credit: CBS)

“I think it’s unforgettable, something that he is going to remember forever,” said Baumann.

“Twas the Flight before Christmas” features children from Make a Wish Colorado, Children’s Hospital Colorado, Best Buddies, Warren Village and military families from Buckley Air Force Base.

For many of the children participating in the event, it was the first time they had ever traveled on a plane. Once the flight, Snowflake One, had landed and taxied to their final destination, the families were greeted by many of the same volunteers along with others there to welcome them.

(credit: CBS)

“It was so fun, I didn’t expect them, for all the things we go to do today,” Baumann added. “They went all out and it’s so often they are doing this for the kids.”

Inside what looked a lot like a United hangar, the children were split up into groups to meet Santa and receive presents. The band was back for more music and there were treats for everyone to enjoy while they spent time with many of their favorite holiday characters.

(credit: CBS)

“It’s really invaluable just to have someone provide us with presents and for him to be able to have those for Christmas,” Baumann said. “It was just really touching that so many people took a part of this.”

TOGETHER 4 COLORADO: Latest Stories | Watch ‘Together With Karen Leigh’ | Share A Together 4 Colorado Story Idea With CBS4

United has provided this holiday experience for more than 30 years in Denver. The airline says more than 100 volunteers make it happen each year.

(credit: CBS)

“I want to say thank you from the bottom of my heart, my son definitely feels special,” said Baumann.

Shawn Chitnis reports weeknights for CBS4 News at 5 p.m. and 6 p.m. Email him story ideas at smchitnis@cbs.com and connect with him on Twitter or Facebook.

United Airlines Basic Economy Now Comes to Transatlantic Flights

Budget travelers might have another option to fly to Europe for less with United Airlines basic economy. While United has been offering discount fares across the Atlantic for part of 2018, the new trans-Atlantic basic economy fares replace the current “First Checked Bag Charge/No Changes Allowed” fares on December 11, 2018.

This new fare type continues to have the -LGT fare basis code. United also mentions the change helps align their offerings with trans-Atlantic partners Air Canada and Lufthansa.

CHICAGO, ILLINOIS / USA – March 10, 2018: A United Airlines passenger aircraft – Boeing 777 – arriving at Chicago O’Hare International Airport on a sunny morning. photo credit: GettyGetty

What Comes with Trans-Atlantic United Airlines Basic Economy?

Since June 2018, United has been offering discount trans-Atlantic flights where you can bring a carry-on, but have to pay to check a bag if you don’t hold a co-branded United card that waives the baggage fee. 

While you can book a cheaper flight, this fare comes with some strings attached. These are some of the restrictions you should know about:

  • No free checked bag (must pay $60 for the first bag and $100 for the second bag)
  • Non-refundable and non-changeable after the first 24 hours from purchase
  • Seats assigned either at check-in or at the gate (you can purchase a seat before check-in)
  • Not eligible for any premium cabin or Economy Plus upgrades

One benefit of flying United is that you still avoid the fuel surcharges that international airlines charge. Plus, you can also check-in online using the United app. This is different from other United Basic Economy fares where your only check-in option is in-person.

Get One Full-Size Carry-On and One Personal Item

With these basic economy flights, you can bring one full-sized carry-on bag and one personal item. If you don’t need to check a bag, this can be a cheaper option.

You also have access to in-flight wifi, entertainment, dining options, and services that other economy passengers have access to.

Receive Premier Qualifying Credit

Unlike domestic basic economy flights, you can earn premier qualifying credit on these flights:

  • Full Premier Qualifying Dollars (PQD)
  • 50% Premier Qualifying Miles (PQM)
  • 0.5 Accrual for Premier Qualifying Segments (PQS)

MileagePlus members will also earn frequent flyer miles for these and other basic economy flights.

Trans-Atlantic Basic Economy vs Basic Economy

This version of United Basic Economy is better than domestic and short-haul international flights.

Here are a few reasons why:

  • Allowed one full-size carry-on bag
  • Can earn Premier benefits
  • Won’t necessarily be in the last boarding group
  • Online and mobile app check-in is available

If you want to enjoy Premier benefits and upgrades, you should still pay extra for a regular or premium economy seat. But, if you want to take a trip on the cheap using a legacy carrier, you might like this new fare option.

United Airlines to drop Cleveland-to-Boston flights; Delta will pick them up

CLEVELAND, Ohio – United Airlines is eliminating its three-times daily service between Cleveland and Boston in March — just in time for Delta Air Lines to add the route.

United’s Cleveland-to-Boston service goes away March 7. Meanwhile, Delta’s three-times-daily route begins on April 1, according to announcements from both airlines.

The Delta flights will be on 76-seat Embraer aircraft, with 12 first-class seats, 20 comfort-plus seats and 44 seats in the main cabin, according to the airline. Final details on the schedule will be released on December 22, when the route goes on sale.

Two other carriers, JetBlue Airways and Spirit Airlines, also fly between Cleveland Hopkins International Airport and Boston Logan. Both JetBlue and Spirit entered the Cleveland market shortly after United pulled its hub here in 2014, launching service to Boston and other markets, and bringing down fares.

JetBlue, the predominant carrier on the route, has three daily flights to the Massachusetts capital, which will increase to four (on most days) in early May. Spirit flies the route seasonally, with daily service resuming in May.

In a statement, United said: “Boston and Cleveland continue to be important destinations in United’s route network. We continuously monitor business and leisure demand across the system and during the most recent review made the difficult decision to discontinue service on the Cleveland-Boston route effective March 7, 2019. Today’s announcement does not change United’s plans to expand Cleveland service to nine popular business and leisure destinations this winter.”

The elimination of Boston leaves United with 15 destinations from Cleveland. That’s down from a high of 59 in early 2014.

Because of the competition on the Boston route, fares have dropped by more than 40 percent in recent years, which may be why United decided to exit the route. According to figures from the U.S. Bureau of Transportation Statistics, the average one-way fare on the route is $174, down from $299 in 2013.

United spokesman Jonathan Guerin said that even with the elimination of the Boston route, United seat capacity from Cleveland in March 2019 will be 11 percent higher than in March 2018. That’s a result of increases in flights to several cities in Florida, Los Angeles and San Francisco, plus the use of larger aircraft to hubs in Houston, Denver and Washington, D.C.

Total number of seats on United departures from Cleveland is up more than 13 percent in the fourth quarter of 2018 compared to fourth quarter of 2017, he said.

The Delta announcement is part of a broader expansion in Boston, which includes numerous new routes to Europe, including flights to London, Dublin, Lisbon and other cities.

United Fantasy Flight takes kids in need of Christmas cheer to North Pole

– United Airlines is giving hope this Christmas to children who need it the most. Across the country, United employees are filling airport gates with holiday cheer for children fighting to stay alive.

The kids have the very special opportunity to visit Santa at the North Pole, including 7-year-old Henry Glassman.

“It’s pretty cool. I’m excited to go somewhere I’ve never been,” he said.

He says he is very excited to meet Santa.

Henry and all the children at Dulles are survivors, overcoming special needs, poverty or illness.

“I feel good,” he said ahead of the flight.

Henry’s mom Gina Glassman says her son has had an uphill battle with cancer.

“In September 2017, he was diagnosed with high-risk Neuroblastoma and so he has gone through five rounds of chemotherapy, two bone marrow transplants, 28 days of radiation and five rounds of immunotherapy,” she said.

United transformed its concourse at Dulles International Airport into a winter wonderland.

“It makes us feel good. It’s so amazing the number of folks out there who are supporting us in so many ways and this is just the icing on the cake. It’s been a long road for us so far and he is so excited to be joining this flight,” said Henry’s dad Jon Glassman.

Old and young alike boarded the plane headed to the North Pole.

“The message is to make sure that we help the community and we reach out to local hospitals and  we get kids with life threatening illnesses where they can come out an enjoy a special day way from their every day hospital visits,” said Susanne Caraffa, customer service director for United Airlines.

The day was a brief reprieve for nearly 200 children on board the bowing 777 aircraft for the 45-minute flight across the nation’s capital to the North Pole.

“It’s a magical day, it puts smiles on their faces and they’re just filled with spirit and they’re excited to be here to see Santa,” said Caraffa.

Popular TV and storybook characters greeted the young passengers as they received a rock star welcome with special guests including the Minions, Santa Claus, Mrs. Clause and Elmo.

This same magic is happening at 16 different United airport gates nationwide and across the globe.