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On Wednesday, Delta Airlines announced a major change to its SkyMiles frequent flier program.

Instead of rewarding one mile per mile traveled, travelers would earn between five and 11 miles per dollar spent, depending on their elite status. Those who hold no status would earn just five miles per dollar spent, while those with top-tier Diamond Medallion status would earn 11 miles per dollar with other elite members earning miles at rate in between. All Delta SkyMiles cardholders would continue to earn two miles per dollar spent on Delta.

Fewer Miles Earned for Most Fliers

This change clearly rewards business travelers who are more likely to pay high prices on non-refundable fares for last-minute travel. This especially includes business travelers to and from cities that are only served non-stop by Delta. These travelers can pay as much as $1,000 for a 1,000-mile trip, and may only receive 1,000 miles for the flight, and perhaps another 2,000 miles for charging the ticket to one of the several Delta SkyMiles cards from American Express. Now they can receive 5,000 miles if they have no status, and up to 11,000 miles if they are Diamond Medallion, plus another 2,000 miles if they use a Delta credit card.

Yet those who travel on discounted tickets, purchased in advance will earn far fewer miles. Such a traveler might pay $500 for a 5,000-mile, roundtrip, advanced-purchase ticket between New York and Los Angeles, but will no longer earn 5,000 miles. Instead, such a traveler will now receive just 2,500 miles if he or she is not an elite level flyer. With this new system, only the most elite, top-tier members of Delta’s SkyMiles program will earn more miles from his or her travel.

Delta is also changing the way that travelers redeem miles, perhaps for the better. In addition to other program changes, the airline announced that “Delta is investing in the Award calendar infrastructure to improve the reliability and accuracy of the search results.”

Furthermore, many rewards travel users have reported dissatisfaction in the number of award seats available at Delta’s lowest mileage levels, and the airline has now promised to improve this. Nevertheless, it is also going from a 3-tier award chart to a 5-tier award chart, so we’ll have to wait and see how Delta will offer “more award seats at the lowest level” than before. The changes will be implemented on Jan. 1, 2015, and Delta promises to release its new award chart later this year.

How Credit Card Users Could Come Out on Top

Delta will be the last major airline to start offering one-way awards, which helps credit card users who might prefer to book one-way awards with miles from one program, and the return with miles from another program, or just use cash. This lowers the barrier to award travel for many infrequent fliers who might not earn enough miles from their credit cards and travel.

Furthermore, it is possible that the new mileage chart could be more generous for redemptions than the old one. Since credit card miles are being earned the same way as before, this could be a win for credit card users, who earn more miles from their credit cards than they do from travel on Delta.

In fact, many credit card users can benefit, even if they don’t hold one of the Delta SkyMiles cards from American Express.  Those who have rewards from a card that earns American Express Membership Rewards points or Starwood Preferred Guest points can transfer these rewards to Delta SkyMiles at any time. With one-way awards and the possibility of awards at lower mileage levels, these new changes may actually benefit those who just earn the most miles from their credit cards.

Note: It’s important to remember that interest rates, fees and terms for credit cards, loans and other financial products frequently change. As a result, rates, fees and terms for credit cards, loans and other financial products cited in these articles may have changed since the date of publication. Please be sure to verify current rates, fees and terms with credit card issuers, banks or other financial institutions directly.

More from Credit.com

• How to Apply for a Credit Card
• How to Get a Credit Card With Bad Credit
• The Best Travel Rewards Credit Cards in America

• Airline Industry
• Credit
• Delta Airlines

Passengers aboard a Delta Airlines commuter flight from Los Angeles were forced to quickly evacuate the plane late Wednesday night at Oakland International Airport after smoke began filling the cabin, officials said.

Delta Airlines media relations spokesman Russell Cason said the CRJ 900 aircraft with 75 passengers and four crew on board landed at Oakland at 9:17 p.m. when it ran into a problem.

A passenger told KTVU that as the pilot applied the brakes after landing, smoke could be smelled in the cabin.

The plane taxied to the gate where a metal staircase was pushed to the doors and the passengers ordered to quickly exit. A short time later, passengers were allowed to re-board the flight and retrieve their belongings.

Cason said airline mechanics were investigating where the smoke may have come from.

No one was injured in the emergency evacuation.

On Wednesday, Delta Airlines announced a major change to its SkyMiles frequent flier program.

Instead of rewarding one mile per mile traveled, travelers would earn between five and 11 miles per dollar spent, depending on their elite status. Those who hold no status would earn just five miles per dollar spent, while those with top-tier Diamond Medallion status would earn 11 miles per dollar with other elite members earning miles at rate in between. All Delta SkyMiles cardholders would continue to earn two miles per dollar spent on Delta.

Fewer Miles Earned for Most Fliers

This change clearly rewards business travelers who are more likely to pay high prices on non-refundable fares for last-minute travel. This especially includes business travelers to and from cities that are only served non-stop by Delta. These travelers can pay as much as $1,000 for a 1,000-mile trip, and may only receive 1,000 miles for the flight, and perhaps another 2,000 miles for charging the ticket to one of the several Delta SkyMiles cards from American Express. Now they can receive 5,000 miles if they have no status, and up to 11,000 miles if they are Diamond Medallion, plus another 2,000 miles if they use a Delta credit card.

Yet those who travel on discounted tickets, purchased in advance will earn far fewer miles. Such a traveler might pay $500 for a 5,000-mile, roundtrip, advanced-purchase ticket between New York and Los Angeles, but will no longer earn 5,000 miles. Instead, such a traveler will now receive just 2,500 miles if he or she is not an elite level flyer. With this new system, only the most elite, top-tier members of Delta’s SkyMiles program will earn more miles from his or her travel.

Delta is also changing the way that travelers redeem miles, perhaps for the better. In addition to other program changes, the airline announced that “Delta is investing in the Award calendar infrastructure to improve the reliability and accuracy of the search results.”

Furthermore, many rewards travel users have reported dissatisfaction in the number of award seats available at Delta’s lowest mileage levels, and the airline has now promised to improve this. Nevertheless, it is also going from a 3-tier award chart to a 5-tier award chart, so we’ll have to wait and see how Delta will offer “more award seats at the lowest level” than before. The changes will be implemented on Jan. 1, 2015, and Delta promises to release its new award chart later this year.

How Credit Card Users Could Come Out on Top

Delta will be the last major airline to start offering one-way awards, which helps credit card users who might prefer to book one-way awards with miles from one program, and the return with miles from another program, or just use cash. This lowers the barrier to award travel for many infrequent fliers who might not earn enough miles from their credit cards and travel.

Furthermore, it is possible that the new mileage chart could be more generous for redemptions than the old one. Since credit card miles are being earned the same way as before, this could be a win for credit card users, who earn more miles from their credit cards than they do from travel on Delta.

In fact, many credit card users can benefit, even if they don’t hold one of the Delta SkyMiles cards from American Express.  Those who have rewards from a card that earns American Express Membership Rewards points or Starwood Preferred Guest points can transfer these rewards to Delta SkyMiles at any time. With one-way awards and the possibility of awards at lower mileage levels, these new changes may actually benefit those who just earn the most miles from their credit cards.

Note: It’s important to remember that interest rates, fees and terms for credit cards, loans and other financial products frequently change. As a result, rates, fees and terms for credit cards, loans and other financial products cited in these articles may have changed since the date of publication. Please be sure to verify current rates, fees and terms with credit card issuers, banks or other financial institutions directly.

More from Credit.com

• How to Apply for a Credit Card
• How to Get a Credit Card With Bad Credit
• The Best Travel Rewards Credit Cards in America

• Airline Industry
• Credit
• Delta Airlines

26 February 2014
Last updated at 18:08 ET

By Anthony Zurcher
Editor, Echo Chambers

Delta flies hundreds of thousands of breasts around the world each day

When Lindsay Jaynes tweeted Delta Airlines’s customer service account last Friday asking about its policy regarding breastfeeding her infant on an upcoming flight, the response sparked a social media firestorm.

“Lindsay unfortunately you are not able to breast feed if you don’t have a cover up,” the airline representative tweeted. “I’m sorry.”

Parenting blogs picked up on the story, noting that 45 states have laws allowing women to breastfeed in public. After hours of uproar, Delta tweeted a generic apology: “Delta welcomes breastfeeding mothers and babies on our flights. We sincerely apologize for the misinformation.”

Despite the clarification from Delta, many breastfeeding advocates are still angry, calling for the airline to publish its official policy on breastfeeding and improve training of customer relations staff.

“Delta is currently trying to backpedal its way out of this public relations nightmare, but moms observe, listen and remember when one of their own is discriminated against,” writes Monica Beyer on the blog She Knows Parenting.

Jessica Martin-Weber on her blog, the Leaky Boob, recalls a 2006 incident when a woman on a Delta commuter flight in Vermont was forced off her flight because she refused to cover herself with a blanket while breastfeeding. She sued the airline and received an out-of court settlement.

“This is why breastfeeding needs to be normalized, as silly as that may sound,” Martin-Weber writes. “It is also why discrimination against mothers, regardless of how they feed their children, needs to stop.”

Kelly Kautz, on her blog One Woman Marketing, noticed an earlier Delta promotional tweet about the often-debauched Mardi Gras celebrations in New Orleans that in hindsight seems particularly tin-eared given its recent misstep:

“Flash us your … smile book now to celebrate #MardiGras in #NOLA,” read the tweet. “Save us some beads!”

“So… it’s fine to flash your boobs in public, as long as you’re not feeding your child,” Kautz writes. “I shouldn’t be surprised. Society has been sending this mixed message to mothers for generations. But to have it so demonstrated so clearly, on the social media feed of a major airline, is mind-blowing.”

US culture, from Girls Gone Wild exploits to flesh-laden advertising, glorifies breasts as sex objects. It’s an association that pro-breastfeeding groups are fighting against.

“Breastfeeding is NOT a sexual act,” breastfeeding advocate Mayim Bialik, who plays Amy Farrah Fowler on the TV show The Big Bang Theory, recently told Huffington Post.

There is no doubt that breastfeeding makes some people uncomfortable. The result is that, by becoming the public face of public breastfeeding, Lindsay Jaynes’s Twitter feed has exploded with opponents blaming her for the row with Delta.

“When you’re comfortable with men flopping their winkies at you, then you can flop your boobs around,” tweeted Florida-based talk radio host Ray Junior.

Others called her “quite disrespectful” and said she was baiting Delta to “create a firestorm” and needed to “grow up”.

Funny, feeding a baby seems like a pretty grown-up thing to do.

Delta Airlines has apologized for telling a passenger she could not breastfeed onboard one of its flights without a nursing cover.

California mom Lindsay Jaynes was preparing for a trip to Florida on Friday and decided to tweet the airline’s customer service @DeltaAssist to clarify their policy on breastfeeding.

“What’s your breastfeeding policy? I’ll be flying with my 10 wk old son and he won’t nurse with a cover or take a bottle. Thanks [sic].”

She was shocked when the reply came.

@ClassicHippie I Lindsay unfortunately you are not able to breast feed if you don’t have a cover up. I’m sorry. *SD

— Delta Assist (@DeltaAssist) February 21, 2014

Jaynes continued to go back and forth with the airline about how she should handle the six-hour flight with her infant son. The airline representative, writing under the initials SD, suggested that the new mother pump and bring a bottle aboard despite Jaynes’ previous comment about her son’s refusal to drink from a bottle.

“I’ve tried since he was born to get him to eat from a bottle and he absolutely won’t, so that’s not an option,” the mother argued. “So even though I am legally allowed to breastfeed without a cover, you’re saying I can’t? Is there a Delta written policy?”

According to law, Delta passengers that have a legal right to breastfeed in public. In fact, 45 states, the District of Columbia and the Virgin Islands have laws specifically to protect its public practice.

By then, the conversation had picked up social media followers, with many expressing outrage and support for Jaynes.

@TheLeakyBoob @ClassicHippie There are two groups of people in this world you don’t want to piss off: gun owners and breastfeeding mamas.

— Nicole (Three 31) (@nmhutch) February 21, 2014

.@DeltaAssist Please rethink your stance on #breastfeeding. Do NOT become next American Airlines: http://t.co/4a1D6MmItK

— unlatched (@the_unlatched) February 21, 2014

Hey @Delta @DeltaAssist learn some laws and respect #breastfeeding. pic.twitter.com/hpbTSPtW8k

— Lyndsay (@HisFeministMama) February 21, 2014

The airline has since apologized, claiming the tweet was misinformation. 

“Our employees are well aware of a woman’s legal right to breastfeed,” Delta spokesman Michael Thomas told The Daily News. “We both support and allow customers to breastfeed on an aircraft … with a cover or with no cover. That’s their legal right.”

This isn’t the first time an airline has come under fire for placing conditions on how mothers breastfeed their children on planes. 

In August, American Airlines was the focus of protest after a nursing mom was told to cover up on a flight. And in 2006, a woman sued Delta after she was kicked off a flight because she wouldn’t cover herself with a blanket while nursing. She reached a settlement in 2012.

Delta Airlines is the first major carrier to tie frequent flier points to how much you pay — not how far you fly. This means in most cases, a first-class tickets will earn the most points.

Lindsay Jaynes tweeted Delta Airlines about their breastfeeding policy (Screengrab via CBS Los Angeles) When a Newport Beach mother asked Delta Airlines about their breastfeeding policies, she wasn’t prepared for their answer. And Delta wasn’t prepared for the media firestorm they would ignite.

Lindsay Jaynes tweeted Delta Airline’s customer service Twitter account @DeltaAssist on Friday asking about their breastfeeding polices. She wrote that her 10-week-old son isn’t able to nurse with a cover or drink from a bottle. He was recovering from an oral surgery and has acid reflux, reported CBS Los Angeles. It was obviously a major concern since she would be on a six-hour flight and her son needed to be fed every two hours. According to WXIA-TV, Jaynes was just planning ahead for an upcoming trip next month from Orange County to Sarasota, FL.

However, the person responding on Delta’s end told her she wasn’t allowed to breastfeed without a cover and wrote she should just breast pump ahead, despite the fact Jaynes specifically said he couldn’t nurse from a bottle.

This is the Twitter exchange between @DeltaAssist and Jaynes, whose Twitter handle is @ClassicHippie:

@DeltaAssist What’s your breast feeding policy? I’ll be flying with my 10wk old son and he won’t nurse with a cover or take a bottle. Thanks

— Lindsay Jaynes (@ClassicHippie) February 21, 2014

@ClassicHippie I Lindsay unfortunately you are not able to breast feed if you don’t have a cover up. I’m sorry. *SD

— Delta Assist (@DeltaAssist) February 21, 2014

@DeltaAssist My flight is six hours and he needs to eat every two hours. What do you suggest?

— Lindsay Jaynes (@ClassicHippie) February 21, 2014

@ClassicHippie I would suggest pumping if you can and bringing it on board with you. You are allowed to bring breast milk on board. *SD

— Delta Assist (@DeltaAssist) February 21, 2014

@DeltaAssist I’ve tried since he was born to get him to eat from a bottle and he absolutely won’t, so that’s not an option.

— Lindsay Jaynes (@ClassicHippie) February 21, 2014

@DeltaAssist So even though I am legally allowed to breastfeed without a cover, you’re saying I can’t? Is there a Delta written policy?

— Lindsay Jaynes (@ClassicHippie) February 21, 2014

Things got a little hairy for Delta Airlines after that. The Twitterverse was infuriated and folks criticized the airline for its practices.

Jaynes wasn’t able to find a written policy on breastfeeding because Delta Airlines doesn’t post theirs online, reported NBC News. According to the New York Daily News, 45 states (including California) have laws in place protecting mothers’ rights to breastfeed in public.

Several hours later, Delta Airlines realized their error and tweeted Jaynes back with this apology:

@ClassicHippie Delta welcomes breastfeeding mothers and babies on our flights. We apologize for the misinformation earlier. *TH

— Delta Assist (@DeltaAssist) February 21, 2014

Delta’s spokesperson offered an apology on NBC News:

“Delta as well as our employees fully support a woman’s right to breastfeed her babies on our aircraft,” airline spokesman Michael Thomas told NBC News.

“While we did have a customer who was given wrong information by an employee, it’s important to note that the legal right to breastfeed on board our aircraft is something that’s honored by our flight attendants every day on thousands of flights a day.”

However, Jaynes says she doesn’t think Delta is taking the issue very seriously, according to WXIA-TV. Although an airline rep called her that night to apologize, it wasn’t enough. She asked them to post their written policy on their website and they refused.

“All I really wanted was a written statement by them to show any of the flight attendants or anyone on the plane just in case there was an issue,” Jaynes told CBS Los Angeles.

A woman trying to clarify Delta Airlines’ breastfeeding policy as she prepared for a transcontinental flight with her 10-week-old son involuntarily launched a social media campaign in support of moms everywhere. A Delta employee told the mom via Twitter that she could not breastfeed without a cover, which the airline later said was “misinformation.”

Lindsay Jaynes tweeted @DeltaAssist and asked: “What’s your breastfeeding policy? I’ll be flying with my 10 wk old son and he won’t nurse with a cover or take a bottle. Thanks.”

@DeltaAssist tweeted back: “Lindsay unfortunately you are not able to breast feed if you don’t have a cover up. I’m sorry. *SD”

Jaynes will be traveling next month from Orange County, Calif. to Sarasota, Fla.

Shocked, Jaynes tweeted: “My flight is six hours and he needs to eat every two hours. What do you suggest?”

The conversation continued with @DeltaAssist replying: “I would suggest pumping if you can and bringing it on board with you. You are allowed to bring breast milk on board.”

Jaynes asked for a link to Delta’s policy specifying this rule, posting: “So even though I am legally allowed to breastfeed without a cover, you’re saying I can’t? Is there a Delta written policy?”

“I was shocked,” Jaynes told WXIA-TV. “I was expecting a link to their policy I could print out just in case there were any issues. I heard about the woman who got kicked off a Delta flight for breastfeeding without a cover.” 

The conversation was picked up by angry Twitter users around the country, who sent more than 1,200 tweets in reply to @ClassicHippie.

“Hoping @DeltaAssist will clarify for all of us mamas why they told @ClassicHippie she can’t breastfeed on flight without a cover? NOT OKAY,” posted one Twitter mom.

An @DeltaAssist user with the initials TH then sent out an apology: “Delta welcomes breastfeeding mothers and babies on our flights. We apologize for the misinformation earlier. *TH”

Jaynes said Delta called her to apologize for the back-and-forth.

Even so, Jaynes wasn’t entirely convinced.

“I’ve flown Delta for years,” she said. “And I don’t feel like they’re taking it seriously.” 

Sources: WXIA-TV, The Blaze

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SANTA ANA (CBSLA.com) — A Newport Beach woman got into a controversial exchange with a Delta Airlines customer service representative on Twitter about the mother’s right to breastfeed her baby aboard a plane.

Lindsay Jaynes told KCAL9’s Stacey Butler that she went online to book a flight with her newborn son, who is recovering from oral surgery and has acid reflux.

“I noticed that there wasn’t any statement about a breastfeeding policy,” she said.

Jaynes decided to tweet at Delta’s customer service account to ask if they had a policy.

@DeltaAssist What’s your breast feeding policy? I’ll be flying with my 10wk old son and he won’t nurse with a cover or take a bottle. Thanks—
Lindsay Jaynes (@ClassicHippie) February 21, 2014

“All I really wanted was a written statement by them to show any of the flight attendants or anyone on the plane just in case there was an issue,” Jaynes said.

A Delta representative wrote back that she would not be able to breastfeed without a cover-up.

@ClassicHippie I Lindsay unfortunately you are not able to breast feed if you don’t have a cover up. I’m sorry. *SD—
Delta Assist (@DeltaAssist) February 21, 2014

“I have tried since day one to use a cover with him and to use a bottle, and he refuses to feed with either one,” Jaynes told Butler.

Jaynes asked if the rep had a suggestion because her boy needs to eat every two hours and she’s on a six-hour flight.

@DeltaAssist My flight is six hours and he needs to eat every two hours. What do you suggest?—
Lindsay Jaynes (@ClassicHippie) February 21, 2014

The rep told Jaynes that she could bring the breast milk on the plane.

@ClassicHippie I would suggest pumping if you can and bringing it on board with you. You are allowed to bring breast milk on board. *SD—
Delta Assist (@DeltaAssist) February 21, 2014

Jaynes said she was so upset, she contacted breastfeeding advocacy groups. They retweeted her tweets and contacted Delta.

On Friday, Delta tweeted an apology about the misinformation.

@ClassicHippie Delta welcomes breastfeeding mothers and babies on our flights. We apologize for the misinformation earlier. *TH—
Delta Assist (@DeltaAssist) February 21, 2014

A Delta spokesperson told Butler that the customer service rep who issued the tweets made a mistake.

Jaynes just wants a breastfeeding policy posted on Delta’s website.