Tag Archives: airline updates

Shanghai Seen Emerging as Delta Hub Amid Expansion Push in China

Delta Air Lines Inc. Chief Executive Officer Richard Anderson said he envisions creating an international hub in Shanghai to build on a growing relationship with China Eastern Airlines Corp.

“When you think about what our strategy is long-term, we need to have a hub in Shanghai like the one we have in Amsterdam,” Anderson told employees in a recorded message.

Anderson’s comments underscored the importance he attaches to expanding in China, where the Atlanta-based airline has added service to Shanghai and has a partnership with China Eastern in the SkyTeam alliance. A hub modeled on operations at Amsterdam’s Schiphol Airport would let Delta collect domestic passengers from around China and steer them to U.S. destinations.

Delta will start a daily Los Angeles-to-Shanghai route later this year, on top of service to China’s largest city from Seattle and Detroit. Last week, Delta became the first U.S. airline to accept payments from China’s Alipay, which resembles PayPal. It also is co-locating with China Eastern inside the Shanghai airport.

“As we plan for our long-term future, it becomes more clear every day that China will be a major part of our business,” Anderson said in the hotline message, which was posted Saturday. Delta didn’t respond to a request for comment about the China strategy Monday.

Chasing United

Delta is No. 2 among U.S. carriers in flying across the Pacific, trailing United Airlines. While Delta has a hub in the region in Tokyo, Chicago-based United has a head start in offering flights to secondary Chinese cities, such

Article source: http://www.bloomberg.com/news/articles/2015-04-06/delta-ceo-sees-shanghai-hub-as-carrier-plots-growing-china-plan


U.S. airlines are growing without adding airplanes

In 2015, American Airlines Inc. and Southwest Airlines Co. will end the year with about the same number of airplanes they had at the beginning of the year or fewer.

Even so, they’ll fly more capacity in 2015 than in 2014.

How? By putting more seats in their airplanes, replacing smaller airplanes with bigger airplanes or flying their airplanes more often or on longer trips — efficient ways for the carriers to boost productivity, even if coach passengers may feel even more squeezed.

“Almost all of our capacity growth domestically is about putting more seats on airplanes,” American Airlines president Scott Kirby said Tuesday at an investment conference sponsored by J.P. Morgan Chase.

Delta Air Lines Inc. president Ed Bastian, speaking at the same conference, said much of Delta’s increased productivity has come from “upgauging” — using larger airplanes or putting more seats on airplanes.

“While we’ve done a lot of upgauging in terms of getting cost efficiencies and productivity in our fleet, I still think we’re in the mid-innings of our upgauging effort,” Bastian said. “That will continue to drive increased cost productivity results over the next two to three years.”

Southwest Airlines chief financial officer Tammy Romo said the carrier’s fleet will remain around 700 airplanes at year’s end. But it expects to operate 2 percent more flights, with 2 percent more seats per flight, with longer flights on average.

That should increase Southwest’s capacity — measured in available seat miles flown — by 7 percent over 2014, even with about the same number of aircraft, she said.

The subject of capacity growth is a ticklish one for investors, who fear that the industry’s current boom in profit will prompt some airlines to lose “discipline” — a euphemism for adding more capacity than demand will support.

Passenger unit revenue, or revenue per mile per seat, has grown little or in some cases has shrunk in the first quarter, with increased capacity getting much of the blame.

However, American’s Kirby said the boost in 2015 capacity, estimated at 5 percent on domestic routes, is “a one-time event.”

“It’s distinct from capacity where we’re adding new airplanes, growth aircraft. We really aren’t. We expect to end 2015 with fewer aircraft at the end of the year than we started the year, but we’ll still have capacity growth because we have more seats on each of the aircraft,” Kirby said.

“All airlines for the most part are putting more seats on airplanes. We’re doing it. United’s doing it. Delta’s doing it. Even Southwest is continuing to put more seats on their existing aircraft. Once you’ve done that, you’re done.”

The capacity boost at American is largely coming in two fleets, the Boeing 737-800s that are now the mainstay of its single-aisle fleet and the Boeing 777-200s that anchor its international fleet.

American is putting another 10 seats on the 737-800s, taking that aircraft to 160 seats. As part of an overall redo of the 777-200 interiors, American is going from 247 seats to 289.

The arrival of more Boeing 737-800s and the phase-out of the 140-seat McDonnell Douglas MD-80 on domestic routes will also boost the average number of seats per flight, although American will fly some of the MD-80 routes with 128-seat Airbus A319s.

Delta is also adding aircraft that replace smaller airplanes, and five daily flights between Dallas Love Field and Atlanta illustrate the result.

A year ago, Delta used a regional partner to operate the flights with 50-seat jets, giving it 250 seats to sell each day in each direction. But with the Oct. 13 end of a federal law restricting Love Field flights, Delta began flying 110-seat Boeing 717s on the route, giving it 550 seats each direction — more than doubling the capacity without adding any flights.

Delta also has added the 180-seat Boeing 737-900, the largest single-aisle jet that Boeing sells. Delta now has 31 of the 737-900 and firm orders for 69 more. It also has firm orders for 45 Airbus A321s, the Airbus counterpart to the 737-900.

Southwest has used two methods to boost its capacity — putting more seats on airplanes and going to a larger airplane type.

At the end of 2011, Southwest’s fleet of 698 airplanes (including AirTran Airways Inc. aircraft) had an average of 134 seats.

Since then, Southwest has decided to begin buying 175-seat Boeing 737-800s and is adding an extra row of six seats to the 137-seat Boeing 737-700s.

Sending AirTran’s Boeing 717s to Delta also helped Southwest boost its capacity. Southwest has replaced those 117-seat airplanes with larger Boeing 737-700s.

As a result of the changes, the average aircraft size at Southwest went up to 146 seats as of Dec. 31, a 9 percent increase over 2011. The total number of seats is more than 97,000, compared with about 93,500 three years earlier, even though the airline had 665 aircraft operating at the end of 2014 compared with 698 in 2011.

At the investment conference, executives said they are concerned about too much capacity in international markets.

“If you look around the world, I would describe demand as pretty good everywhere except for the fact that capacity is growing faster than demand in some of the regions,” Kirby told attendees.

Capacity to Europe is up significantly, he said. American has reduced flying across the Atlantic, “but the rest of the industry hasn’t,” Kirby said.

Bastian said the stronger dollar will hurt Delta on foreign exchange weakness, and that is likely to cause it to cut international flying in September and October.

“Summer is looking strong. It should do quite well. But post-summer, in the September-October period, you can expect to see some reductions on the international front,” he said.

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American Airlines Warns of Fraudulent or phishing emails

One of the most common types of email fraud is called “phishing”. Phishing is the practice of sending phony email messages that are disguised as legitimate and often include company logos that look real. A typical phishing email will include a false claim about a customer’s account and either a link or button that takes them to a “spoof” website that mimics a reputable company’s actual website, in hopes that they will disclose personal information such as a credit card number or account information. Some phishing emails may also have attachments which may contain potential email viruses. Traditional phishing happens exclusively via the Internet with emails and attachments, but offline phishing involves sending direct faxes and/or postal mailings to consumers or businesses as well.

Examples of Phishing Emails, Faxes, Contracts and Postal Mailings

Example Contract
Latest Email Example
Example Postal Mailing
Example Fax
Example Email 1
Example Email 2
Example Email 3
Example Email 4
Example Email 5 
Example Email 6
Example Email 7
Example Email 8
Example Email 9
Example Email 10
Example Email 11
Example Email 12

Example of Phishing Email with our partner carrier British Airways

Latest Example Email

What To Do If You Receive a Phishing Email, Fax, Contract or Postal Mailing

American Airlines will never ask you to perform security-related changes to your account in this fashion or send emails to collect user names, passwords, email addresses or other personal information. If you receive an email claiming to be from American Airlines, that asks for account information, it should be considered fraudulent and an attempt to obtain personal information that may be used to commit fraud.

If you receive this type of email, do not click on any links, open any attachments, call any phone numbers listed or follow any instructions in the email. Instead, forward a copy of the email, including the header to webmaster@aa.comso that we can investigate further.

If you receive a phishing fax or postal mailing, please scan the examples and forward via email to webmaster@aa.com.

United States Postal Inspection Service

You may also want to file a complaint with the U.S. Postal Inspection Service.

Packing Tips for Airline Carry On Rules

carry on luggage

After airlines began charging fees for checked baggage in 2008[1], frugal travelers started cramming everything into their carry-on bags. While overhead compartments got a lot more crowded, this tactic worked well. But recently, travelers have seen stricter enforcement of airline carry on rules. Here are some packing tips to make sure your bag fits.

Are There New Airline Carry on Rules?

Travel writer George Hobica of Airfarewatchdog.com wrote in USA Today[2]that before a recent flight on American Airlines, airport staff insisted he place his suitcase in a bag sizer. Despite having “taken this same 21-inch four-wheeled suitcase all around the world,” he wrote, it was rejected as being too big. One side was one inch too long.

Other airlines responded by saying they had not changed their carry on size limits, but Hobica contends that they have. Before March 2014, he says, United’s carry on bag limit was 45 inches (height + width + depth), including wheels and handles, with no side being longer than 22 inches. The new language says carry on luggage can’t exceed 9 inches by 14 inches by 22 inches.[3] It might seem like a small difference, he says, but this can mean that some bags that previously met the requirements will now have to be checked at additional cost. Hobica says a Delta passenger told him that a bag identical in size to his was also rejected as a carry on for a recent flight.

The upshot is that while most airlines’ carry on limits remain the same, it seems that some are getting stricter about enforcement. Here are some packing tips to ensure your bags meet airline carry on rules.

Research Your Airline’s Specific Policies

Airlines each have their own policies about carry on bag size, fees and definitions. Here are some major airlines’ carry on rules and maximum dimensions, as of July 2014. Remember that wheels and handles are included in the dimensions.

  • Alaska Airlines: 24″ by 17″ by 10″. Exceptions made for human organs, art portfolios, paintings, delicate scientific equipment and fishing poles.[4]
  • American Airlines: 22″ by 14″ by 9″. 45” combined dimensions. Beginning in June 2014, one diaper bag or duty-free item may be brought on board as a second personal item.[5]
  • Delta: 22″ x 14″ x 9″. 45″ combined dimensions.[6]
  • Frontier Airlines: 24″ by 16″ by 10″. A fee is charged for carry-on bags, ranging from $25 to $50.[7]
  • JetBlue: 24″ by 16″ by 10″ [8]
  • Southwest: 24″ by 16″ by 10″[9]
  • United: 22″ x 14″ x 9″[10]

Know Which Items You’re Allowed to Carry On Separately

If your bag is bulging at the seams, you can take out certain items and bring them on board in your hands to make sure you’re meeting airline carry-on rules. Airlines typically allow passengers to carry on books and magazines, coats and outerwear, food, umbrellas and walking aids.[11]

Maximize Your “Personal Item”

Most airlines permit travelers to bring one personal item in addition to their carry on bag. This can mean a purse, backpack, briefcase or computer bag, but not more than one of these. (Some airlines permit diaper bags to be carried as a second personal item.) While your personal item must fit under the airplane seat, many airlines do not have specific dimensions it must meet. So pack as much as you can in your personal item to reduce the size of your carry on bag.

Try a Carry On Bag That Compresses Your Clothes

Forget those flimsy elastic bands in your old suitcase. Briggs-Riley sells a line of compression luggage that expands by a third and then shrinks back to regulation carry-on size when you zip it up.

Pack Your Bag Thoughtfully

To maximize space in your carry on bag, tightly roll your clothes and place the larger items in the bag first. Tuck socks, underwear and other small items in the leftover space, including inside your shoes. Make sure all liquids and gels meet TSA size limits and are easily accessible for inspection.

All Lufthansa long-haul flights from Frankfurt to depart on September 16th despite the strike

 

Lufthansa Boeing 747 parked at Frankfurt Airpo...

Lufthansa Boeing 747 parked at Frankfurt Airport (2004) (Photo credit: Wikipedia)

 

After announcement from the Vereinigung Cockpit pilots’ union that they will boycott the long-haul flights from Frankfurt on September 16th, Lufthansa published a special flight plan this afternoon. The plan is for all 40 long-haul flights scheduled to depart during the strike to take place. It is thus expected that the strike will not lead to any flight cancellations, rather just to a change in the departure times of 24 long-haul flights from Frankfurt.Passengers booked on to a long-haul flight from Frankfurt on September 16th are kindly requested to check the status of their flight prior to departure. Lufthansa is sending text messages and emails to all passengers registered for these services.

 

Affected passengers please check the status of their booking prior to departure at My bookings.
Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels Ticket for flights still operating from/to/via Frankfurt on September 16th can rebook their flight free of charge once.
The following conditions have to apply:
Rebooking within same booking class:

– Tickets must be issue on/before 15.9.2014
– New date of travel must be on/before 16.12.2014
– Change of origin/destination and class of service/compartment is not permitted
– All other ticket conditions must be observed as per original ticket

Lufthansa will do everything in their power to inform and advise their passengers to the best of their ability during these trying times.

 

UPDATE 1-Emirates executive says airline is not interested in Qantas investment


English: Uploaded from Flickr courtesy of User...

English: Uploaded from Flickr courtesy of User:Hartlandmartin (Photo credit: Wikipedia)


* Emirates invests in planes, not shares, says CCO

 

* Would order more A380s if Airbus revamps plane, he says

* Says has redeployed planes after route suspensions

(Adds comments on flight suspensions, A380 revamp)

FRANKFURT, Sept 1 (Reuters) – Airline Emirates is not interested in investing in the international operations of Qantas, the Dubai-based carrier’s chief commercial officer (CCO) said on Monday.

In the biggest restructuring step since Qantas was privatised two decades ago, the airline is hiving off its international arm from its domestic business.

The move will allow a foreign airline to take as much as a 49 percent stake – a major change from the previous 35 percent limit – and analysts had suggested that alliance partner Emirates could be interested.

But Emirates’ CCO Thierry Antinori said that doesn’t fit with the airline’s strategy.

“We buy planes and invest in products; we do not buy shares,” he told Reuters in an interview during an event in Frankfurt to celebrate the airline putting an A380 jumbo jet on the Dubai-Frankfurt route.

Under its partnership with Qantas, through which the companies share some revenue, Qantas has moved its European operations base from Singapore to Dubai and Emirates is letting Qantas share its new terminal, which was for the exclusive use of its Airbus A380.

Emirates, though, has shied away from traditional airlines alliances One World, Star Alliance and Sky Team, saying it prefers to go it alone.

The rapid expansion of Gulf carriers such as Emirates, Qatar and Etihad has posed a particular problem for European legacy airlines. Lufthansa and Air France are both planning to expand their low-cost units to respond to competition from Gulf airlines and budget rivals.

Antinori, a former Lufthansa manager, said this kind of thinking was the wrong path to take.

“If you, as an airline, and there are unfortunately a lot of examples of this in Europe, begin to calibrate your strategy as ‘what can I do against this airline or this airline’, you will fail,” he said.

 

SECURITY RISKS

Antinori also said that recent suspensions of routes to places such as Arbil, Syria and Tripoli because of fighting in those countries were not good news for Emirates but that the company had been able to redeploy planes on routes such as to Casablanca and Budapest. Emirates has also suspended flights to Guinea because of the Ebola virus.

“It’s not good news, but we are able to redeploy the aircraft and to limit the damage,” he said of the suspensions. In particular, the suspension of flights to Arbil, northern Iraq, is damaging to its cargo operations, Antinori said.

Load factors are still running above last year’s levels, he said when asked whether the route changes were having an impact on how full its planes were.

He also confirmed that Emirates is still interested in ordering more A380s from Airbus if the plane maker revamps the jumbo jet with new engines, and that the airline is in continuous discussions with Airbus.

Emirates is the world’s biggest operator of the A380, with 51 in service and another 89 on order, but Antinori said further orders would have to be for the more fuel-efficient neo version of the aircraft.

He also said Emirates will remain patient as it waits for Germany to rework the air traffic agreement that allows Emirates to fly to only to four airports in the country.

The airline is keen to fly to Berlin and Stuttgart but says it does not want to give up its services to Hamburg, Frankfurt, Munich and Duesseldorf. It had previously lobbied hard for the right to fly to more airports.

“One day it will come,” Antinori said.

(Reporting by Victoria Bryan and Peter Maushagen; Editing by
Harro ten Wolde and David Goodman)