Tag Archives: Delta Airlines

Smoke forces emergency evacuation of Oakland Delta flight

Passengers aboard a Delta Airlines commuter flight from Los Angeles were forced to quickly evacuate the plane late Wednesday night at Oakland International Airport after smoke began filling the cabin, officials said.

Delta Airlines media relations spokesman Russell Cason said the CRJ 900 aircraft with 75 passengers and four crew on board landed at Oakland at 9:17 p.m. when it ran into a problem.

A passenger told KTVU that as the pilot applied the brakes after landing, smoke could be smelled in the cabin.

The plane taxied to the gate where a metal staircase was pushed to the doors and the passengers ordered to quickly exit. A short time later, passengers were allowed to re-board the flight and retrieve their belongings.

Cason said airline mechanics were investigating where the smoke may have come from.

No one was injured in the emergency evacuation.

How Delta's Frequent Flier Changes May Benefit Credit Card Users

On Wednesday, Delta Airlines announced a major change to its SkyMiles frequent flier program.

Instead of rewarding one mile per mile traveled, travelers would earn between five and 11 miles per dollar spent, depending on their elite status. Those who hold no status would earn just five miles per dollar spent, while those with top-tier Diamond Medallion status would earn 11 miles per dollar with other elite members earning miles at rate in between. All Delta SkyMiles cardholders would continue to earn two miles per dollar spent on Delta.

Fewer Miles Earned for Most Fliers

This change clearly rewards business travelers who are more likely to pay high prices on non-refundable fares for last-minute travel. This especially includes business travelers to and from cities that are only served non-stop by Delta. These travelers can pay as much as $1,000 for a 1,000-mile trip, and may only receive 1,000 miles for the flight, and perhaps another 2,000 miles for charging the ticket to one of the several Delta SkyMiles cards from American Express. Now they can receive 5,000 miles if they have no status, and up to 11,000 miles if they are Diamond Medallion, plus another 2,000 miles if they use a Delta credit card.

Yet those who travel on discounted tickets, purchased in advance will earn far fewer miles. Such a traveler might pay $500 for a 5,000-mile, roundtrip, advanced-purchase ticket between New York and Los Angeles, but will no longer earn 5,000 miles. Instead, such a traveler will now receive just 2,500 miles if he or she is not an elite level flyer. With this new system, only the most elite, top-tier members of Delta’s SkyMiles program will earn more miles from his or her travel.

Delta is also changing the way that travelers redeem miles, perhaps for the better. In addition to other program changes, the airline announced that “Delta is investing in the Award calendar infrastructure to improve the reliability and accuracy of the search results.”

Furthermore, many rewards travel users have reported dissatisfaction in the number of award seats available at Delta’s lowest mileage levels, and the airline has now promised to improve this. Nevertheless, it is also going from a 3-tier award chart to a 5-tier award chart, so we’ll have to wait and see how Delta will offer “more award seats at the lowest level” than before. The changes will be implemented on Jan. 1, 2015, and Delta promises to release its new award chart later this year.

How Credit Card Users Could Come Out on Top

Delta will be the last major airline to start offering one-way awards, which helps credit card users who might prefer to book one-way awards with miles from one program, and the return with miles from another program, or just use cash. This lowers the barrier to award travel for many infrequent fliers who might not earn enough miles from their credit cards and travel.

Furthermore, it is possible that the new mileage chart could be more generous for redemptions than the old one. Since credit card miles are being earned the same way as before, this could be a win for credit card users, who earn more miles from their credit cards than they do from travel on Delta.

In fact, many credit card users can benefit, even if they don’t hold one of the Delta SkyMiles cards from American Express.  Those who have rewards from a card that earns American Express Membership Rewards points or Starwood Preferred Guest points can transfer these rewards to Delta SkyMiles at any time. With one-way awards and the possibility of awards at lower mileage levels, these new changes may actually benefit those who just earn the most miles from their credit cards.

Note: It’s important to remember that interest rates, fees and terms for credit cards, loans and other financial products frequently change. As a result, rates, fees and terms for credit cards, loans and other financial products cited in these articles may have changed since the date of publication. Please be sure to verify current rates, fees and terms with credit card issuers, banks or other financial institutions directly.

 

More from Credit.com

Breastfeeding tweet burns Delta Airlines

A Delta airplane at a gate in Amsterdam.Delta flies hundreds of thousands of breasts around the world each day

When Lindsay Jaynes tweeted Delta Airlines’s customer service account last Friday asking about its policy regarding breastfeeding her infant on an upcoming flight, the response sparked a social media firestorm.

“Lindsay unfortunately you are not able to breast feed if you don’t have a cover up,” the airline representative tweeted. “I’m sorry.”

Parenting blogs picked up on the story, noting that 45 states have laws allowing women to breastfeed in public. After hours of uproar, Delta tweeted a generic apology: “Delta welcomes breastfeeding mothers and babies on our flights. We sincerely apologize for the misinformation.”

Despite the clarification from Delta, many breastfeeding advocates are still angry, calling for the airline to publish its official policy on breastfeeding and improve training of customer relations staff.

“Delta is currently trying to backpedal its way out of this public relations nightmare, but moms observe, listen and remember when one of their own is discriminated against,” writes Monica Beyer on the blog She Knows Parenting.

Jessica Martin-Weber on her blog, the Leaky Boob, recalls a 2006 incident when a woman on a Delta commuter flight in Vermont was forced off her flight because she refused to cover herself with a blanket while breastfeeding. She sued the airline and received an out-of court settlement.

“This is why breastfeeding needs to be normalized, as silly as that may sound,” Martin-Weber writes. “It is also why discrimination against mothers, regardless of how they feed their children, needs to stop.”

Kelly Kautz, on her blog One Woman Marketing, noticed an earlier Delta promotional tweet about the often-debauched Mardi Gras celebrations in New Orleans that in hindsight seems particularly tin-eared given its recent misstep:

“Flash us your … smile book now to celebrate #MardiGras in #NOLA,” read the tweet. “Save us some beads!”

“So… it’s fine to flash your boobs in public, as long as you’re not feeding your child,” Kautz writes. “I shouldn’t be surprised. Society has been sending this mixed message to mothers for generations. But to have it so demonstrated so clearly, on the social media feed of a major airline, is mind-blowing.”

US culture, from Girls Gone Wild exploits to flesh-laden advertising, glorifies breasts as sex objects. It’s an association that pro-breastfeeding groups are fighting against.

“Breastfeeding is NOT a sexual act,” breastfeeding advocate Mayim Bialik, who plays Amy Farrah Fowler on the TV show The Big Bang Theory, recently told Huffington Post.

There is no doubt that breastfeeding makes some people uncomfortable. The result is that, by becoming the public face of public breastfeeding, Lindsay Jaynes’s Twitter feed has exploded with opponents blaming her for the row with Delta.

“When you’re comfortable with men flopping their winkies at you, then you can flop your boobs around,” tweeted Florida-based talk radio host Ray Junior.

Others called her “quite disrespectful” and said she was baiting Delta to “create a firestorm” and needed to “grow up”.

Funny, feeding a baby seems like a pretty grown-up thing to do.

Delta apologizes after telling nursing mom to cover up- Passenger charged with punching flight attendant

Delta Airlines has apologized for telling a passenger she could not breastfeed onboard one of its flights without a nursing cover.

California mom Lindsay Jaynes was preparing for a trip to Florida on Friday and decided to tweet the airline’s customer service @DeltaAssist to clarify their policy on breastfeeding.

“What’s your breastfeeding policy? I’ll be flying with my 10 wk old son and he won’t nurse with a cover or take a bottle. Thanks [sic].”

She was shocked when the reply came.

Jaynes continued to go back and forth with the airline about how she should handle the six-hour flight with her infant son. The airline representative, writing under the initials SD, suggested that the new mother pump and bring a bottle aboard despite Jaynes’ previous comment about her son’s refusal to drink from a bottle.

“I’ve tried since he was born to get him to eat from a bottle and he absolutely won’t, so that’s not an option,” the mother argued. “So even though I am legally allowed to breastfeed without a cover, you’re saying I can’t? Is there a Delta written policy?”

According to law, Delta passengers that have a legal right to breastfeed in public. In fact, 45 states, the District of Columbia and the Virgin Islands have laws specifically to protect its public practice.

By then, the conversation had picked up social media followers, with many expressing outrage and support for Jaynes.

The airline has since apologized, claiming the tweet was misinformation. 

“Our employees are well aware of a woman’s legal right to breastfeed,” Delta spokesman Michael Thomas told The Daily News. “We both support and allow customers to breastfeed on an aircraft … with a cover or with no cover. That’s their legal right.”

This isn’t the first time an airline has come under fire for placing conditions on how mothers breastfeed their children on planes. 

In August, American Airlines was the focus of protest after a nursing mom was told to cover up on a flight. And in 2006, a woman sued Delta after she was kicked off a flight because she wouldn’t cover herself with a blanket while nursing. She reached a settlement in 2012.

Delta Airlines Denies Woman Right To Breastfeed In Public, Demands She Cover Up

Lindsay-Jaynes.png
Lindsay Jaynes tweeted Delta Airlines about their breastfeeding policy (Screengrab via CBS Los Angeles)
When a Newport Beach mother asked Delta Airlines about their breastfeeding policies, she wasn’t prepared for their answer. And Delta wasn’t prepared for the media firestorm they would ignite.

Lindsay Jaynes tweeted Delta Airline’s customer service Twitter account @DeltaAssist on Friday asking about their breastfeeding polices. She wrote that her 10-week-old son isn’t able to nurse with a cover or drink from a bottle. He was recovering from an oral surgery and has acid reflux, reported CBS Los Angeles. It was obviously a major concern since she would be on a six-hour flight and her son needed to be fed every two hours. According to WXIA-TV, Jaynes was just planning ahead for an upcoming trip next month from Orange County to Sarasota, FL.

However, the person responding on Delta’s end told her she wasn’t allowed to breastfeed without a cover and wrote she should just breast pump ahead, despite the fact Jaynes specifically said he couldn’t nurse from a bottle.

This is the Twitter exchange between @DeltaAssist and Jaynes, whose Twitter handle is @ClassicHippie:

Things got a little hairy for Delta Airlines after that. The Twitterverse was infuriated and folks criticized the airline for its practices.

Jaynes wasn’t able to find a written policy on breastfeeding because Delta Airlines doesn’t post theirs online, reported NBC News. According to the New York Daily News, 45 states (including California) have laws in place protecting mothers’ rights to breastfeed in public.

Several hours later, Delta Airlines realized their error and tweeted Jaynes back with this apology:

Delta’s spokesperson offered an apology on NBC News:

“Delta as well as our employees fully support a woman’s right to breastfeed her babies on our aircraft,” airline spokesman Michael Thomas told NBC News.

“While we did have a customer who was given wrong information by an employee, it’s important to note that the legal right to breastfeed on board our aircraft is something that’s honored by our flight attendants every day on thousands of flights a day.”

However, Jaynes says she doesn’t think Delta is taking the issue very seriously, according to WXIA-TV. Although an airline rep called her that night to apologize, it wasn’t enough. She asked them to post their written policy on their website and they refused.

“All I really wanted was a written statement by them to show any of the flight attendants or anyone on the plane just in case there was an issue,” Jaynes told CBS Los Angeles.

Mom Lindsay Jaynes Gets in Twitter Fight With Delta Airlines Over Breastfeeding

A woman trying to clarify Delta Airlines’ breastfeeding policy as she prepared for a transcontinental flight with her 10-week-old son involuntarily launched a social media campaign in support of moms everywhere. A Delta employee told the mom via Twitter that she could not breastfeed without a cover, which the airline later said was “misinformation.”

Lindsay Jaynes tweeted @DeltaAssist and asked: “What’s your breastfeeding policy? I’ll be flying with my 10 wk old son and he won’t nurse with a cover or take a bottle. Thanks.”

@DeltaAssist tweeted back: “Lindsay unfortunately you are not able to breast feed if you don’t have a cover up. I’m sorry. *SD”

Jaynes will be traveling next month from Orange County, Calif. to Sarasota, Fla.

Shocked, Jaynes tweeted: “My flight is six hours and he needs to eat every two hours. What do you suggest?”

The conversation continued with @DeltaAssist replying: “I would suggest pumping if you can and bringing it on board with you. You are allowed to bring breast milk on board.”

Jaynes asked for a link to Delta’s policy specifying this rule, posting: “So even though I am legally allowed to breastfeed without a cover, you’re saying I can’t? Is there a Delta written policy?”

“I was shocked,” Jaynes told WXIA-TV. “I was expecting a link to their policy I could print out just in case there were any issues. I heard about the woman who got kicked off a Delta flight for breastfeeding without a cover.” 

The conversation was picked up by angry Twitter users around the country, who sent more than 1,200 tweets in reply to @ClassicHippie.

“Hoping @DeltaAssist will clarify for all of us mamas why they told @ClassicHippie she can’t breastfeed on flight without a cover? NOT OKAY,” posted one Twitter mom.

An @DeltaAssist user with the initials TH then sent out an apology: “Delta welcomes breastfeeding mothers and babies on our flights. We apologize for the misinformation earlier. *TH”

Jaynes said Delta called her to apologize for the back-and-forth.

Even so, Jaynes wasn’t entirely convinced.

“I’ve flown Delta for years,” she said. “And I don’t feel like they’re taking it seriously.” 

Sources: WXIA-TV, The Blaze

Newport Beach Mom Takes Delta To Task For Controversial Breastfeeding Tweet

Top Features


CBSLA iPhone App
For iPhone and Android
textalerts180 Newport Beach Mom Takes Delta To Task For Controversial Breastfeeding Tweet

CBSLA Text Alerts
Back To School: Features, News  PhotosFollow Us On Twitter

SANTA ANA (CBSLA.com) — A Newport Beach woman got into a controversial exchange with a Delta Airlines customer service representative on Twitter about the mother’s right to breastfeed her baby aboard a plane.

Lindsay Jaynes told KCAL9’s Stacey Butler that she went online to book a flight with her newborn son, who is recovering from oral surgery and has acid reflux.

“I noticed that there wasn’t any statement about a breastfeeding policy,” she said.

Jaynes decided to tweet at Delta’s customer service account to ask if they had a policy.

“All I really wanted was a written statement by them to show any of the flight attendants or anyone on the plane just in case there was an issue,” Jaynes said.

A Delta representative wrote back that she would not be able to breastfeed without a cover-up.

“I have tried since day one to use a cover with him and to use a bottle, and he refuses to feed with either one,” Jaynes told Butler.

Jaynes asked if the rep had a suggestion because her boy needs to eat every two hours and she’s on a six-hour flight.

The rep told Jaynes that she could bring the breast milk on the plane.

Jaynes said she was so upset, she contacted breastfeeding advocacy groups. They retweeted her tweets and contacted Delta.

On Friday, Delta tweeted an apology about the misinformation.

A Delta spokesperson told Butler that the customer service rep who issued the tweets made a mistake.

Jaynes just wants a breastfeeding policy posted on Delta’s website.

The Zacks Analyst Blog Highlights: Hewlett Packard, GOL Linhas Aereas, Delta Airlines, United Continental Holdings and …

For Immediate Release
 
Chicago, IL – February 21, 2014 – Zacks.com announces the list of stocks featured in the Analyst Blog. Every day the Zacks Equity Research analysts discuss the latest news and events impacting stocks and the financial markets. Stocks recently featured in the blog include the Hewlett Packard (HPQFree Report), GOL Linhas Aereas (GOLFree Report), Delta Airlines Inc. (DALFree Report), United Continental Holdings Inc. (UALFree Report) and American Airlines Group Inc. (AALFree Report).
 
Today, Zacks is promoting its ”Buy” stock recommendations. Get #1Stock of the Day pick for free.

Here are highlights from Thursday’s Analyst Blog:

H-P Posts Strong Q1 Earnings
 
Hewlett Packard (HPQFree Report), reported first quarter 2014 earnings and revenues today, posting an EPS of $0.90, beating the Zacks Consensus Estimate of $0.85.  On the Revenue front, HPQ beat the Zacks Consensus Estimate of $27.19 billion, by posting Revenues of $28.15 billion.  
 
As the company is in year two of CEO Meg Whitman’s five year plan, the street was anticipating the news regarding the companies Free Cash Flow situation, the company-wide restructuring effort, PC sales, and margins.  First, Free Cash Flow, has been scrutinized due to dividend payments, and the overall cost of the restructuring plan.  In the previous quarter, HPQ had a FCF of $2.0 billion, and is now at $2.4 billion.  A marked improvement from the previous quarter.  Secondly, the restructuring effort by management has been well received and has obviously helped both the top and bottom lines.  
 
The company was able to trim costs, and still produce positive revenues (net cash is currently at $1.7 billion).  Third, PC sales, it appears as though PC sales have finally bottomed out, and that there is a potential for growth in the coming years for the company. Moreover, the PC segment saw a rise of 4% in total revenues.  Finally, but most importantly, Margins; one of the strongest areas of margin growth for the company was in the Printer segment, which saw margins up 16.8%.  Overall, management stated that margins were positive and moving in the correct direction.  

In other news, HPQ is currently in talks to settle a lawsuit regarding the Autonomy write-down.  This $8.8 billion write-down after the acquisition of Autonomy, due to Autonomy’s controversial hardware sales practices.  The plaintiffs are stating that HPQ management was aware of the practices before a whistleblower identified the problem.  This settlement could have a negative impact on FCF, and their margins though 2014 as well.  

GOL Strikes Deal with Air France-KLM
 
Low-cost Brazilian carrier GOL Linhas Aereas (GOLFree Report) has announced an exclusive strategic partnership with European giant Air France-KLM SA aimed at expanding their operations between Brazil and Europe. Shareholders reacted positively to the news as the stock gained 5.5% in the Wednesday aftermarket trade on NYSE.
 
Per the agreement, Air France-KLM will invest $100 million of which $52 million will be in GOL’s preference share representing a 1.5% stake. The remaining $48 million will be invested as part of commercial agreements and bonus based on cost savings. Both the companies await regulatory approval for the deal.
 
The alliance includes increased code share, joint sales activities and enhanced offerings through their frequent flyer program, which will allow GOL to extend its service in Europe, while Air France-KLM will benefit by increasing its presence in Brazil. The agreement will allow both the companies to increase their service to 318 destinations across 115 countries.
 
GOL has a code sharing agreement with Delta Airlines Inc. (DALFree Report), whereby the two carriers will maximize the connecting routes in the Brazil–United States passage. The current code share agreement allows Delta to access 23 destinations in Brazil while GOL customers can access 5 markets that Delta currently serves.
 
Brazil will host the 2014 World Cup and 2016 Summer Olympics, two of the biggest global sporting events. This year the country is expected to get around 600,000 international visitors in addition to 3 million domestic fans during the event, presenting a big opportunity for passenger carriers like GOL.
 
Thus the partnership will strengthen GOL’s position in Europe – one of the most popular destinations for Brazil. Passengers from Europe are only expected to increase during the world cup, and drive growth. However, persistent weakness in the Brazilian economy, a depreciating Real and surging operating costs could create headwinds for the company going forward.  
 
GOL currently carries a Zacks Rank #3 (Hold). Better-ranked stocks within this sector include United Continental Holdings Inc. (UALFree Report) and American Airlines Group Inc. (AALFree Report). Both carry a Zacks Rank #1 (Strong Buy).
 
Today, Zacks is promoting its ”Buy” stock recommendations. Get #1Stock of the Day pick for free.

About Zacks Equity Research

Zacks Equity Research provides the best of quantitative and qualitative analysis to help investors know what stocks to buy and which to sell for the long-term.

Continuous coverage is provided for a universe of 1,150 publicly traded stocks. Our analysts are organized by industry which gives them keen insights to developments that affect company profits and stock performance. Recommendations and target prices are six-month time horizons.

Zacks “Profit from the Pros” e-mail newsletter provides highlights of the latest analysis from Zacks Equity Research. Subscribe to this free newsletter today.

About Zacks

Zacks.com is a property of Zacks Investment Research, Inc., which was formed in 1978. The later formation of the Zacks Rank, a proprietary stock picking system; continues to outperform the market by nearly a 3 to 1 margin. The best way to unlock the profitable stock recommendations and market insights of Zacks Investment Research is through our free daily email newsletter; Profit from the Pros.  In short, it’s your steady flow of Profitable ideas GUARANTEED to be worth your time! Register for your free subscription to Profit from the Pros.
 
Get the full Report on HPQ – FREE
Get the full Report on GOL – FREE
Get the full Report on DAL – FREE
Get the full Report on UAL – FREE
Get the full Report on AAL – FREE
 
Follow us on Twitter: http://twitter.com/zacksresearch

Join us on Facebook: http://www.facebook.com/home.php#/pages/Zacks-Investment-Research/57553657748?ref=ts

Zacks Investment Research is under common control with affiliated entities (including a broker-dealer and an investment adviser), which may engage in transactions involving the foregoing securities for the clients of such affiliates.
 
Media Contact
Zacks Investment Research
800-767-3771 ext. 9339
support@zacks.com
http://www.zacks.com
 
Past performance is no guarantee of future results. Inherent in any investment is the potential for loss. This material is being provided for informational purposes only and nothing herein constitutes investment, legal, accounting or tax advice, or a recommendation to buy, sell or hold a security. No recommendation or advice is being given as to whether any investment is suitable for a particular investor. It should not be assumed that any investments in securities, companies, sectors or markets identified and described were or will be profitable. All information is current as of the date of herein and is subject to change without notice. Any views or opinions expressed may not reflect those of the firm as a whole. Zacks Investment Research does not engage in investment banking, market making or asset management activities of any securities. These returns are from hypothetical portfolios consisting of stocks with Zacks Rank = 1 that were rebalanced monthly with zero transaction costs. These are not the returns of actual portfolios of stocks. The SP 500 is an unmanaged index. Visit http://www.zacks.com/performance for information about the performance numbers displayed in this press release.

Group of sick teens aboard incoming Delta flight treated at LAX

Paramedics met a Delta Airlines flight at Los Angeles International Airport on Wednesday to treat nine teenagers who apparently became ill after consuming food before boarding in Guatemala City, officials said.

Los Angeles Fire Department spokesman Brian Humphrey said the nine passengers consumed “common” food, possibly fruit, before the flight, prompting the medical emergency at Terminal 5 upon landing. The teens were traveling together, Humphrey said, and were experiencing nausea and vomiting.

None of the flight’s other passengers needed medical attention, he said, adding that none of the sickened teenagers required hospital care.

In a message posted on Twitter, Humphrey called the illness “mild to moderate” and not life threatening.

“The main reason for our alert is to clarify the reason for ambulances rushing to the airport,” he told The Times. “We want to remove fear, uncertainty and doubt.”

Airport spokesman Marshall Lowe said Delta Flight 1392 from Guatemala City landed at 11:21 a.m., with the captain reporting that the teens were possibly suffering from food poisoning. LAX had been the plane’s destination, he added.

ALSO:

$400-million Powerball: Odds of winning are 1 in 175 million

Traffic stop leads to 80 pounds of cocaine in Long Beach, police say

Craigslist killing suspect’s claim of L.A. victim is unverified, officials say

<!–

Auto Show for dummies: A guide for the vehicularly challenged

–>

matt.stevens@latimes.com

Twitter: @MattStevensLAT