Tag Archives: united airlines

Chic Houston beauty brand takes off as new United Airlines skin care partner

Houstonians love supporting local businesses. With that in mind, United Airlines has taken off with Houston-based Sunday Riley skincare products in its new in-flight amenity kits.

Using clinically proven ingredients backed by botanicals, and producing its line in small batches, Sunday Riley has created a skin-care empire that embraces green technology and high-performance. The line scents its products using flower and plant extracts and oils, not artificial fragrances, as well as choosing gentle and highly effective alternatives to mineral oil and sulfate cleansers.

Cabin chic
In other words, a line that can more than stand up to the dehydrating conditions in a plane on a 14-hours transpacific flight.

“Sunday and her team really took the time to understand how travel and the aircraft environment affects our customers and formulated an in-flight remedy that complements their journey with United from beginning to end. By elevating the skincare products offered on our planes and in our lounges, we can continue to lift the experience customers have when traveling with United,” said United’s vice president of marketing Mark Krolick in a press release announcing the launch. “We are thrilled to be working with a trailblazing businesswoman and entrepreneur who is making a global impact from our Houston hub.”

United is hoping its passengers will be thrilled as well. While based in Houston, Sunday Riley sources its ingredients from suppliers based in the U.S., Japan, Germany, U.K., France, and Italy, and the company vets ingredients for purity and its suppliers for good manufacturing practices. The skincare line aims to offer the kind of cosmopolitan cache United wants to deliver in its higher-end flight offerings — which is where, no surprise, you’ll find the new amenity kits.

First class skincare
Travelers in United Polaris business class will have an amenity kit featuring four Sunday Riley products, including a lip balm with pomegranate seed oil and shea butter to boost hydration; a face cream with a blend of botanicals to hydrate and soothe skin in-flight; hand cream containing a nourishing blend of shea butter, cocoa butter, and rose hip seed oil; and a facial cleansing cloth containing peppermint extract to balance oil and invigorate skin.

In United’s Premium Plus cabin, they’ll find Sunday Riley’s lip balm and hand cream in the amenity kits. And those flying premium transcontinental get Sunday Riley’s lip balm in their kits.

In addition, the airlines’s premium cabin lavatories on dozens of aircraft will offer a face mist and hand cream formulated by Sunday Riley, as well as other new products, like the Garment Groom 2-1 spot cleaner and fabric freshener created by Murchison-Hume. United Polaris lounges, Arrivals lounges and United Clubs with shower facilities around the globe will feature Sunday Riley products as well, helping to create what United calls “an elevated lounge-to-landing experience.”

Expect to see products such as an invigorating hand wash with cucumber and green tea extracts, a hydrating shampoo of cucumber extract and rosehip seed oil, a replenishing conditioner containing green tea extract and pomegranate seed oil, a refreshing body wash with cucumber and green tea extracts, and a hand and body moisturizer with shea and cocoa seed butters. All of the line is designed to deeply hydrate and nourish skin and hair before or after long flights.

The new Sunday Riley collection begins roll-out later this month onboard and in United Polaris lounges and United Club locations with shower facilities.

United Airlines to Hold Live Webcast of First-Quarter 2019 Financial Results

CHICAGO, April 4, 2019 /PRNewswire/ — United Airlines will hold a conference call to discuss first-quarter 2019 financial results on Wednesday, April 17, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its first-quarter financial results and second-quarter investor update after market close on Tuesday, April 16.

The webcast will be available for replay within 24 hours of the conference call and then archived on the website for three months.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 355 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 779 mainline aircraft and the airline’s United Express carriers operate 569 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.

SOURCE United Airlines

Related Links

http://www.united.com

United Airlines Suspends Service To New Delhi

Citing the continued closure of Pakistani airspace and strong seasonal winds, United Airlines will suspend its service to New Delhi for two weeks.

A flight attendant shared a note she just received:

Due to seasonal winds and the continued closure of Pakistani airspace, we currently are unable to operate our flights between EWR and DEL (New Delhi) while meeting crew flying time requirements. Beginning Friday, we will suspend the service for two weeks but will continue to closely monitor the situation and remain in contact with U.S. government authorities and our international partners. We are continuing to operate our EWR-BOM (Mumbai) service; nonstop flying on that route resumes today.

We are reaching out directly to our customers booked on the EWR-DEL flights to provide alternate travel options, including rebooking on our Star Alliance partners or providing full refunds. Customers may also visit united.com or check our mobile app to see the latest updates.

Some notes if you don’t want to read the blurb above:

  • The suspension begins tomorrow, April 05, 2019
  • The suspension will last two weeks
  • Mumbai service will continue
  • Mumbai service no longer requires a stop in Europe for a crew change
  • If your flight is canceled, United will rebook you on another Star Alliance partner
  • Full refunds are also available
  • Changes can be made over the phone, on united.com, or on the mobile app (in theory)

CONCLUSION

Hopefully, this remains just a 14-day cancellation and not a more long-term one.

Sunday Riley and United Airlines Launch In-Flight Skin-Care Kits

Raise your hand if you’ve been there: middle seat of a trans-Atlantic flight, and the “I Don’t Need It” scene from SpongeBob Squarepants is a little more relatable that you would like. Skin feels bone-dry and no amount of duty-free lotions can quench the #thirst. Despite how much we prep for an in-flight beauty session (sheet masks, face oils, tinctures galore) it never seems to be quite enough. This is something that Sunday Riley — both the brand and the person — understands through and through.

Beginning in April, the Texas-based skin-care brand is exclusively joining forces with United Airlines to take the Sunday Riley chic approach to skin care to the friendly skies. As part of the new partnership, the brand is cooking up three tiers of amenity kits featuring a handful of never-before-seen, travel-size products. Passengers flying in United’s Polaris business-class cabin will receive a kit of four products: a lip balm infused with pomegranate seed oil, a lightweight face cream, a shea butter and rosehip oil hand cream, and a toner cloth containing peppermint extract to instantly refresh and balance skin.

Premium Plus passengers will receive a kit with the lip balm and hand cream, and Premium Transcontinental flyers will snag the lip balm. (Premium cabin lavatories will also be stocked with the hand cream, plus a refreshing face mist for instant hydration.) And United customers can still get their Sunday Riley fix even when they’re not at 30,000 feet, at Polaris airport lounges and clubs, where shower facilities will also introduce personal-care products including hand wash, hand cream, shampoo, conditioner, and body wash, all formulated by Sunday Riley.

Courtesy of brand

When it came to curating the product assortment for United, Riley drew from her needs as a skin-care jet-setter, while also keeping in mind the, um, unique journey that skin goes through every step of the travel experience. “I have epically dry skin, and I take a lot of long-haul flights,” Sunday Riley exclusively tells Allure. “I always travel with a small bottle of Juno Antioxidant + Superfood Face Oil and apply it at the beginning of the flight and then halfway through. I then apply a humectant water cream, like Tidal. My lips get chapped just thinking about dry air, so I also apply and reapply lip balm as needed.”

Additionally, Riley made sure that the product curation made sense for a clientele that includes everyone. “More than 50 percent of business-class travelers are men, so I needed to make sure that we included a lightweight, gel-cream moisturizer that would fix everyone’s hydration issues,” she says. “There’s a facial cleansing towelette because when you get closer to landing, you want to feel like your skin is fresh and clean, particularly if you have oily skin. Non-greasy hand lotion and lip balm keep you feeling comfortable and hydrated, so that you can rest, eat, work, and read without worrying about your skin.”

For the time being, you’ll only be able to discover these products with a United business-class boarding pass, but the brand hasn’t completely ruled out bringing these new categories onto store shelves someday. “We are constantly evolving and testing out new products for the brand in our lab,” Riley says. “I wouldn’t rule out the possibility of us introducing a body, lip, or hair-care product sometime in the near future.”


More on staying hydrated in-flight:

United Airlines partners with luxury skincare line Sunday Riley as new amenity kits take flight

GUAM, April 4, 2019 — According to the Huffington Post, there comes a time in every skin care obsessive’s life when he or she discovers the life-changing magic that is Sunday Riley. United Airlines customers now have an opportunity to experience Sunday Riley products made exclusively for the global traveler with the upcoming roll-out of new amenity kits featuring what is frequently described as a cult beauty brand. This new collection will begin its roll-out later this month on board and in United Polaris lounges and United Club locations with shower facilities.

Using employee and customer research, United selected award-winning Sunday Riley as its new skincare partner based on the brand being a pioneer in green technology and high-performance skincare, with a philosophy that skincare is a vital extension of self-care and overall wellness for today’s global traveler. Combined with United’s industry-leading Polaris business class experience, this partnership provides customers with the amenities needed to feel refreshed while traveling.

Headquartered in Houston, which is one of United’s largest hub markets and where Sunday Riley herself was born and raised, her eponymous brand is recognized as a high-performance skincare line with formulations that are powered by science and balanced by botanicals to provide visible, fast results.

“Sunday and her team really took the time to understand how travel and the aircraft environment affects our customers and formulated an in-flight remedy that complements their journey with United from beginning to end. By elevating the skincare products offered on our planes and in our lounges, we can continue to lift the experience customers have when traveling with United,” said United’s Vice President of Marketing Mark Krolick. “We are thrilled to be working with a trailblazing businesswoman and entrepreneur who is making a global impact from our Houston hub.”

“Being a part of the United experience gives us the opportunity to be with our customers wherever they go. We love being able to elevate the amenity offering and connect with an entirely new audience as they get to pamper themselves in the air. With these new exclusive products, customers around the world can feel and look their best while on their journey,” said Sunday Riley, founder and CEO.

Sunday Riley Onboard
United will offer three cabin-specific amenity kits featuring Sunday Riley products:

  • United Polaris business class: Amenity kit will feature four Sunday Riley products: a lip balm with pomegranate seed oil and shea butter to boost hydration; a face cream with a blend of botanicals to hydrate and soothe skin in-flight; hand cream containing a nourishing blend of shea butter, cocoa butter and rose hip seed oil; and a facial cleansing cloth containing peppermint extract to balance oil and invigorate skin. 
  • United Premium Plus: Amenity kit will include the lip balm and hand cream. 
  • United premium transcontinental: Amenity kit will include the lip balm.

 
Premium cabin lavatories on dozens of aircraft in United’s fleet will also offer a face mist and hand cream formulated by Sunday Riley, as well as other new products, like the Garment Groom 2-1 spot cleaner and fabric freshener created by Murchison-Hume.

United Clubs and Lounges
United Polaris lounges, Arrivals lounges and United Clubs with shower facilities across the system will also feature products formulated by Sunday Riley, helping to create an elevated lounge-to-landing experience. Lounge and club products will feature an invigorating hand wash with cucumber and green tea extracts to leave skin clean and refreshed; a hydrating shampoo that features cucumber extract and rosehip seed oil to help strengthen and moisturize hair; a replenishing conditioner that contains green tea extract and pomegranate seed oil to help soften and revitalize hair; a refreshing body wash with cucumber and green tea extracts which hydrates and soothes skin; and a nourishing hand and body moisturizer with shea and cocoa seed butters to deeply hydrate and nourish skin.
 
Sunday Riley and MileagePlus
United will offer members of its MileagePlus program the unique opportunity to use their award miles to bid on a London getaway complete with a visit to Hershesons salon, where customers can experience a signature Sunday Riley facial and more with airfare provided courtesy of United. Bid now at https://exclusives.mileageplus.com/sundayriley

Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving in-flight entertainment options will benefit the more than 29 million people expected to fly United’s DIRECTV-enabled planes this year.

How To Try The Sunday Riley x United Airlines Collection, Because It’s A Little Tricky

You can now join the mile high (skincare) club thanks to the new Sunday Riley x United Airlines collection. This month, the Texas-based skincare brand is joining forces with United Airlines to bring United passengers three different tiers of the skincare products your skin craves when you’re 30,000+ feet in the air.

Whether you typically take quick domestic trips or spend the night on redeye international flights, you’ve likely noticed that your skin tends to feel tight and dry post-flight. This is because the cabin altitude and recycled air on an airplane tends to wreak havoc on your skin resulting in a dull, dry complexion. Well Sunday Riley — the brand and the person — are here to change that by bringing you all of the in-flight necessities the next time you book with United. And no, I’m not talking about free bags of peanuts.

“Sunday and her team really took the time to understand how travel and the aircraft environment affects our customers and formulated an in-flight remedy that complements their journey with United from beginning to end,” said United’s Vice President of Marketing Mark Krolick in a press release. “By elevating the skincare products offered on our planes and in our lounges, we can continue to lift the experience customers have when traveling with United.”

Courtesy of Sunday Riley

So what exactly can passengers expect on-board their next United flight? Those passengers flying United Polaris Business Class will receive four Sunday Riley products in their amenity kit: a lip balm that contains pomegranate seed oil and shea butter to boost hydration, a face cream with a blend of botanicals to hydrate and soothe, a hand cream made up of shea butter, cocoa butter, and rose hip seed oil, and a facial cleansing cloth. United Premium Plus customers will receive the lip balm and hand cream in their kits, and finally, United Premium Transcon passengers will receive the lip balm.

But that’s not all, premium cabin lavatories on dozens of United aircrafts will be stocked with the hand cream and a refreshing face mist that passengers can take advantage of while using the bathroom. And then, even when passengers aren’t 30,000 feet in the air, they can still have access to Sunday Riley products as Polaris airport lounges and clubs with shower facilities will feature exclusive personal-care products that aren’t available anywhere else. The Sunday Riley products found in the lounges include products like hand washes, hand creams, shampoos, conditioners, and body washes.

Courtesy of Sunday Riley

While as of right now the Sunday Riley x United Airlines collection is only available to United business-class passengers, that’s not to say that the brand has completely discounted the idea of bringing the new categories and products to retail locations at some point. “We are constantly evolving and testing out new products for the brand in our lab,” Riley told Allure. “I wouldn’t rule out the possibility of us introducing a body, lip, or hair-care product sometime in the near future.” But in the mean time, if you’re looking to nab in-flight skincare essentials to take care of your face in the friendly skies, make sure to book with United.

United Airlines unsheathed NDC is "fundamental to preparing for a successful future"

Travel tech firm Sabre Corporation has released its very first collection of New Distribution Capability (NDC) APIs with carrier United Airlines.

The much-anticipated functionality will give companies signed up to Sabre’s Beyond NDC programme to run live NDC bookings and, according to Sabre, give the customers a better shopping experience. United is the first major airline to launch with Sabre’s NDC capabilities.

Kathy Morgan, vice president of NDC for Sabre, said: “Sabre remains committed to releasing scalable, NDC-enabled offerings that support end-to-end workflows and integrated content. This new NDC-enabled world we are bringing to life requires close collaboration and a common vision with entities from every corner of the industry. Working with United and all of our Beyond NDC Partners to deliver integrated NDC content is the result of the great collaboration we are proud to have led over the last 18 months.”

“United is thrilled to be the first airline to partner with Sabre to offer NDC capabilities through their booking platform as we continue to advance the travel industry,” said Dave Bartels, vice president of revenue management for United Airlines. “We strive to provide the best experience for our customers at each step of their travel journey, including when they shop for flights. Working with Sabre to improve the booking process is another way we are able to enhance the experience for our customers.”

“Fundamental to preparing for a successful future,”

“NDC is an important component of a wide-ranging evolution in air content distribution. Testing Sabre’s NDC-enabled shopping APIs and working with United to find ways to bring incremental value to clients while maintaining or enhancing full end-to-end capabilities is fundamental to preparing for a successful future,” said John Bukowski, director of distribution for American Express Global Business Travel.

Bukowski went on to add: “Access to NDC content, alongside other new and existing content, would allow us to expand what we offer travellers in a scalable way. Modern business travellers have specific expectations: they want access to all content and they want to know they’re getting the best personalised fares and servicing in an omni-channel environment. This is why our collaboration with Sabre and United, which is entirely focused on value creation, is so important in driving the industry forward.”

Sabre testing live NDC offers with United Airlines and Beyond NDC Agency Partners

SOUTHLAKE, Texas, April 2, 2019 /PRNewswire/ — Sabre Corporation (NASDAQ: SABR), the leading technology company serving the global travel industry, announced today it has released its first set of New Distribution Capability (NDC) APIs with launch carrier, United Airlines. Sabre’s Beyond NDC agency partners are using these capabilities to enable live NDC bookings and provide customers with a more robust shopping experience.

Sabre launched its NDC-enabled shopping, booking and fulfillment capability with United Airlines for flights across the airline’s global network. United is the first major airline to launch with Sabre’s NDC capabilities. Sabre’s advanced shopping API integrates and normalizes air content from all sources, including traditional, low cost carrier and NDC offers.

This development is a significant step forward for the travel industry, because it advances a pan-industry vision and moves NDC closer to becoming an everyday reality for travelers, carriers, agencies, corporations and more. Sabre’s NDC solutions will allow United to offer new fare options and additional flight amenities for a more comprehensive shopping experience for customers who choose to book through Sabre.

“United is thrilled to be the first airline to partner with Sabre to offer NDC capabilities through their booking platform as we continue to advance the travel industry,” said Dave Bartels, vice president of revenue management for United Airlines. “We strive to provide the best experience for our customers at each step of their travel journey, including when they shop for flights. Working with Sabre to improve the booking process is another way we are able to enhance the experience for our customers.”

“Sabre remains committed to releasing scalable, NDC-enabled offerings that support end-to-end workflows and integrated content,” said Kathy Morgan, vice president of NDC for Sabre. “This new NDC-enabled world we are bringing to life requires close collaboration and a common vision with entities from every corner of the industry. Working with United and all of our Beyond NDC partners to deliver integrated NDC content is the result of the great collaboration we are proud to have led over the last 18 months.”

Sabre is working diligently with all its Beyond NDC airline partners to integrate their NDC content this year. It will also release additional capabilities throughout 2019, including integration into its agent desktop workspace, Sabre Red 360. As part of its development plan, Sabre is considering the needs of multiple stakeholders in the travel ecosystem, including airlines, agencies, corporations and travelers. Sabre’s holistic approach goes beyond shopping and will include important agency processes, such as invoicing/itinerary activities, mid- and back-office workflows and duty of care considerations.

“NDC is an important component of a wide-ranging evolution in air content distribution. Testing Sabre’s NDC-enabled shopping APIs and working with United to find ways to bring incremental value to clients while maintaining or enhancing full end-to-end capabilities is fundamental to preparing for a successful future,” said John Bukowski, director of distribution for American Express Global Business Travel. “Access to NDC content, alongside other new and existing content, would allow us to expand what we offer travelers in a scalable way. Modern business travelers have specific expectations: they want access to all content and they want to know they’re getting the best personalized fares and servicing in an omnichannel environment. This is why our collaboration with Sabre and United, which is entirely focused on value creation, is so important in driving the industry forward.”  

Per the International Air Transport Association (IATA), Sabre is NDC Level 3 Certified (Offer and Order Management) as an Aggregator. As an IT Provider, Sabre is designated as NDC Level 3 Capable (Offer and Order Management). Achieving NDC Level 3 designation was a key step in Sabre’s NDC strategy and it reinforces its role in airline retailing, driving success for both suppliers and buyers of air travel.

About Sabre Corporation
Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

SABR-F

Media Contact:
Heidi Castle, Sabre
Heidi.Castle@sabre.com  

Investor Contact:
sabre.investorrelations@sabre.com

SOURCE Sabre Corporation

Related Links

http://www.sabre.com

Hilton Head Island Airport kicks off seasonal flights with United Airlines – WSAV



HILTON HEAD, S.C. (WSAV) – New seasonal flights have officially started at the Hilton Head Island Airport.

Back in October, the airport announced its offerings with United Airlines, and now the jets are flying.

Non-stop flights are available twice daily from the island to O’Hare International Airport in Chicago. Starting Saturday, April 6, flights to Dulles International Airport in Washington D.C. will go out twice a week and weekly flights will be available to Newark Liberty International Airport in New Jersey.

For the first time since 2010, three airlines are now flying out of Hilton Head. Officials say it could mean 100,000 more tourists and passengers in the coming years.

“It gives our residents a lot of flexibility in travel and reliability,” said Jon Rembold, Beaufort County Airports Director. “They can come to this small airport, reliable airport, and still plan like you do for any travel, but have a nice experience.”

Although United is only flying for the high season until the fall, Rembold believes the passenger demand may change their mind and lead to three airlines with year-round flights very soon.

For more information on the seasonal non-stop flights, visit the Hilton Head Island Airport website here.