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Consumer Watch: How to cut the passenger pain in holiday air travel

For those of us traveling by air during the holidays, Reader’s Digest offers some great advice to help eliminate passenger pain. Follow these tips to ensure a Merrier Christmas:

» Knees-to-chin is more or less the norm in today’s crowded skies. Those flying JetBlue, for example, experience the most legroom. Try to find out if your prospective airline or the one already ticketed has more or fewer inches between you and the person in front of you.

Ellen Phillips

Ellen Phillips

Photo by
Contributed Photo
/Times Free Press.

» Pepto-Bismol relieves intestinal issues before they pop up. The CDC tells us to take a dose of Pepto or Kaopectate four times a day for several days in advance of the flight. (Check with Doc first if you suffer from other health conditions.)

» Check in at least the night before to ensure you take off with your flight. So many problems can occur the morning of to prevent on-time airport arrival, and holiday airline travel means lots of your nearest and dearest are just waiting to pounce on your seat, leaving you stranded.

» Don’t shop for gifts if you haven’t already purchased them. Instead, save yourself some hassle by ordering presents online and shipped to their recipients. Almost all websites even wrap for you for an extra fee. (If staying with family or friends, save the latter charge and wrap when you get to your destination.)

» Use dryer sheets to seal in freshness. Just top the inside of your suitcases with a dryer sheet for fresh-smelling clothes upon arrival. Along this same line, place shoes in a shower cap before packing to keep everything else clean.

» Use a tote or backpack as your personal item. Ladies, slip your purse into the larger bag.

» Sit near the airport lounge if in an airport with no phone chargers or Wi-Fi hookups. Visit foxnomad.com for a map with Wi-Fi passwords for airports around the world.

» Don’t wait for the gate agent if your flight is canceled. Immediately call the airline as you wait in line. You’ll reach an agent quicker and get rebooked faster than waiting to talk to the gate agent.

» Don’t skip the safety video. So what if you’ve seen it three quabillion times? Airplane safety measures aren’t necessarily identical throughout all airlines plus, to maintain flyers’ attention, many airlines are now actually fun to watch.

» Count the rows to the nearest exit. The moment I’m seated, I perform this ritual. Please God the plane doesn’t have an emergency, but I’d rather be safe (literally) than sorry. For instance, the cabin could fill with smoke, making your pathway difficult or even impossible to see; being able to count the rows to the nearest exit could save your life.

» Don’t sleep through takeoff and landing; otherwise, your ear popping is limited and could even lead to hearing loss. For kids’ prevention, stash gum for older kids and a lollipop for younger to relieve the pressure.

» Don’t close the air vent so as to create an air current that blows germs away for you and yours. This increases the odds of you remaining healthy. (Be certain to touch the vent with a tissue as it’s one of the nastiest spots on the plane.

Tray tables are also pretty vile. My carry-on/purse always contains a travel pack of disinfectant wipes for which the tray tables, arm rests, and vents become prey!

Happy travels!

Contact Ellen Phillips at consumerwatch@timesfreepress.com.

Here come the holiday air travel horrors


  • A record number of flyers will be in airports for the Christmas-New Year’s period- including SFO

    A record number of flyers will be in airports for the Christmas-New Year’s period- including SFO


    Photo: Chris McGinnis

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A record number of flyers will be in airports for the Christmas-New Year’s period- including SFO

A record number of flyers will be in airports for the Christmas-New Year’s period- including SFO



Photo: Chris McGinnis




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How bad will your holiday airline trip be this year? About 5 or 6 percent worse than last year. That’s the increase in passenger numbers that travelers are expected to encounter at the nation’s airports over the Christmas-New Year’s period.

Airlines for America (A4A), the trade organization for major U.S. carriers, said this week its members are expecting to carry a record 45.7 million passengers during the 18-day holiday period (December 20-January 6), or 5.2 percent more than last year.


That works out to 126,000 more travelers per day than during the same period a year ago.
To handle the extra crowds, A4A said, its member airlines have scheduled flights totaling an extra 143,000 seats a day during that period.

The numbers are a little different at the Transportation Security Administration, which came out with its own holiday travel forecast. TSA said it expects its airport screeners to handle six percent more passengers than last year, or an average of 2.3 million a day over the holiday period, and it is scheduling overtime hours for its screeners to handle the load. (A4A is predicting 2.54 million a day.)


Both A4A and TSA agree on one thing: The busiest travel day will be Friday, December 21, when TSA is gearing up to screen more than 2.7 million passengers. The airline group said the second- and third-busiest travel days will be Thursday, December 20 and Wednesday, December 26 respectively, while the lightest travel days will be December 24 and 25 and Saturday, January 5.

TSA is advising travelers that airport traffic (on the roads and in the terminals) will begin to pick up noticeably on Wednesday, December 19, with increasing numbers continuing through December 24. It is reminding passengers to arrive at the airport at least two hours before their scheduled departure. The fact that many major airports like LAX, New York LaGuardia and Denver are in the midst of substantial construction and expansion projects will likely contribute to congestion for holiday travelers this year.

Some good news? When Christmas and New Year’s Day fall midweek (Tuesday this year), the holiday travel season is longer and more spread out. In this case, it begins about Wednesday, December 19 and runs all the way to the Monday after New Years, January 7.

What’s feeding the holiday travel frenzy? A4A says it’s because air fares are at “historic lows.”





The airline industry’s holiday travel forecast highlights.

The airline industry’s holiday travel forecast highlights.



If the predictions are correct, this would be the fifth year in a row that year-end holiday passenger numbers set a new record. For the full year 2018, it looks like U.S. airlines will carry a record 1 billion passengers – an increase of almost 150 million in the past five years, from 2014’s 854 million. Meanwhile, inflation-adjusted domestic air fares this year are running about 15 percent lower than they were in 2014, according to government figures.






If you will be traveling over the holidays, just pray that the weather holds up. We’ve seen a number of serious storms sweep across the nation from west to east in recent weeks, resulting in thousands of flight cancellations and delays. Considering that many flights will be going out close to 100 percent full during this busy period, making a timely rebooking unlikely, a cancellation could mean that you won’t be singing “I’ll be home for Christmas” in the terminal.


Do you have any advice for holiday travelers? Ever been marooned by a storm and unable to get home for the festive season? Tell us all about it in the comments. 

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Chris McGinnis is the founder of TravelSkills.com. The author is solely responsible for the content above, and it is used here by permission. You can reach Chris at chris@travelskills.com or on Twitter @cjmcginnis.


Cabin crew secrets: 93-year-old air hostess reveals terrifying truth about 1950s planes

Flights in the 1950’s were glamorous and luxurious in many ways – and was a far cry from the budget airline travel of the 21st century.

However, they were much worse in one particular way, 93-year-old Ethel Pattison explained.

Planes in those days were much more susceptible to the weather, making turbulence worse.

“It was more turbulent in those days, the weather was much more of a factor,” Ethel told Express.co.uk.

In fact, if weather was bad, many commercial planes wouldn’t fly at all as they had a maximum cruising altitude of 10,000 to 12,000 feet,

The propeller-driven aircraft weren’t pressurised – as they are today – and feeling sick on board was common.

Frequent flyers and air travel staff – your skin needs this

From lack of sleep, UV damage and pollution to temperature changes, cabin pressure and air conditioning, flying can take a toll on the skin.

So what actually happens to the skin when you fly?

First of all, it’s interesting to note that the skin works at it’s optimum when the humidity is around that of the average outdoor climate – between 40% and 70%. Humidity levels on a flight are at maximum 10%. This leaves the barrier function of the skin weak and makes the skin dry. If you’re travelling long-haul, the skin’s barrier can become completely unbalanced, confusing your biological clock and cause disruption to the skin’s regeneration process. Your skin retains less water too, becoming dehydrated and slower to recover from aggressors meaning the appearance of fatigue, fine lines and dullness are more pronounced, making room for a loss of plumpness, redness and sensitivity.

So what’s the ideal skincare routine to keep your skin hydrated before, during and after flying? According to Vichy, the secret lies in making sure your skincare routine is able to respond to three of your skin’s key needs: hydration, comfort and resistance.

Step one: reinforce the skin before boarding and protect the barrier of the skin to minimise water loss by hydrating the skin before you board.

Step two: stay hydrated on your flight. The Aerospace Medical Association recommends drinking one litre of water for every three hours of flight time. Boost the skin’s circulation by massaging an ice cube under the eyes and cheeks, which will also stave off puffiness. Hey, it’s less embarrassing than a sheet mask.

Nepal starts implementation of new air travel convention – Xinhua | English.news.cn

KATHMANDU, Dec. 15 (Xinhua) — Nepal started on Saturday the implementation of the Convention for the Unification of Certain Rules for International Carriage by Air, also known as the Montreal Convention 1999.

The implementation of the convention will pave the way for travelers boarding on international airlines registered in Nepal to get significant rise in compensation in the case of death, injury, and damages to their baggage and flight delays, according to Nepal’s Ministry of Culture Tourism and Civil Aviation on Friday.

Nepal’s Lower House, the House of Representatives, endorsed the convention on Aug. 23. The Nepali government then deposited the ratification instrument with the International Civil Aviation Organization (ICAO) in Montreal, Canada.

After the ICAO notified its members about Nepal becoming part of the convention, Nepal started implementing the convention from Saturday.

The convention imposes a minimum liability of 113,100 Special Drawing Rights (SDR), equivalent to 155,963 U.S. dollars for each passenger in the case of death or injury. If it is proved that the staff members of the concerned airlines are involved deliberately in causing damages, the convention has made provision of unlimited liabilities from the carrier, according to the ministry.

Before endorsing the Montreal Convention, Nepali airlines were governed by the Warsaw Convention drafted in 1929 and its protocols. The Hague Protocol 1955 which is an extension of Warsaw Convention has prescribed the maximum compensation limit at 20,000 U.S. dollars per passenger for death or injury.

“A significant rise in compensation amount to be borne by the Nepali carriers following the implementation of the convention would encourage international travelers to fly on Nepal-based international airlines,” Buddhi Sagar Lamichhane, joint secretary at the ministry, told Xinhua on Friday.

“This will be a motivational factor for them to choose Nepali airline. This will also help contribute to Nepal’s tourism sector.”

Air Travel: United’s Biggest-Ever San Francisco Expansion, Delta to Board by Fare

A host of new flights, Delta’s new boarding policy and some new airport lounge updates lead this week’s air travel news. 

This week United Airlines announced its biggest-ever international network expansion from its San Francisco hub. Starting March 30, 2019, the airline will begin offering nonstop daily year-round flights between San Francisco and Amsterdam on Boeing 787-9 Dreamliners, complementing United’s existing nonstop service to the destination from Chicago, Houston, New York – Newark and Washington, DC. Next, on October 29, 2019, the airline will add new nonstop year-round service between San Francisco and Melbourne three times per week, also on 787-9s. On December 5, 2019, the airline will launch new seasonal service between San Francisco and New Delhi, India, on Dreamliners, while on April 1, 2019, the airline will begin operating a second flight four times per week between San Francisco and Seoul, South Korea, on Boeing 777-200ER aircraft. Starting March 31, 2019, the airline will operate twice-daily nonstop year-round service to Toronto, while this fall, it will expand its Tahiti schedule to year-round service from San Francisco to Pape’ete. That flight will operate Tuesdays, Thursdays and Saturdays starting March 30, 2019. Finally, also on that date, United will extend its San Francisco – Auckland service to year round, running three times weekly. 

In policy news, this week Delta reported that it will shift from boarding by zone to boarding by branded fare purchased, as of January 23, 2019. SkyMiles Medallion Members and eligible Delta SkyMiles American Express Credit Card Members will continue to receive priority boarding, the airline said. 

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As a result of the new policy, boarding zones for Delta-operated flights worldwide will be renamed to reflect the branded fare purchased. The new boarding order name will be featured in the airline’s online shopping experience, boarding passes and the “today” screen of the Delta app, and on jetway screens and on boarding signage at the gate. Each fare will also have an associated color, visible on boarding screens and signs at the gate. 

In airport lounge news, this week KLM Royal Dutch Airlines opened the first part of its new non-Schengen Crown Lounge at Amsterdam’s Schiphol airport. With what the airline describes as a completely new setup and ambiance, the lounge offers catering and tech amenities, and it is located between E and F Piers at the airport. Refurbishment of the second part of the lounge continues, with its opening date scheduled for summer 2019. 

In the United States, this week Air France opened a completely renovated dining area in its lounge at New York – JFK. The area now sports a more convivial and contemporary feel. Looking ahead to February 2019, the lounge will also introduce a new range of services, the airline says. 

In other flight news, this week Delta announced plans to expand its service from Boston Logan with new multiple daily nonstop flights to Chicago O’Hare, Newark, Washington – Ronald Reagan and Cleveland. The Chicago, Newark and Washington, DC, service will begin September 9, 2019, while the Cleveland service will begin April 1.

Also in 2019, from June 8 through August 17 American Airlines will operate new nonstop service between Chicago O’Hare and Durango, CO. The airline also reported that its seasonal summer service between Durango and Los Angeles will return again in 2019, from June 6 through September 3. 

In Europe, this week Air Italy inaugurated its first direct flight from Milan to Mumbai, becoming the fifth new international destination from the airport for Air Italy so far this year. 

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United Airlines could power jets with fuel made from trash at new Gary plant

A new plant in Gary plans to turn hundreds of thousands of tons of trash into fuel, some of which could end up powering United Airlines’ planes.

California-based Fulcrum BioEnergy on Thursday announced plans for the $600 million alternative fuel plant in Gary. Construction is not expected to start until 2020. But once operations begin, likely 18 months to two years later, Fulcrum said the plant could create about 33 million gallons of fuel from 700,000 tons of waste each year.

Chicago-based United, which invested $30 million in Fulcrum in 2015, will have the chance to purchase 15 million of those gallons and is “fully planning to exercise those rights,” said Aaron Robinson, the airline’s senior manager of environmental strategy and sustainability.

It’s not yet clear which airports could end up getting the biofuel, since that will depend in part on where it makes the most financial sense for Fulcrum to ship the fuel, Robinson said. Some states offer incentives to companies delivering biofuels, and Illinois isn’t currently among them, he said.