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Air travel hassles cost the economy $26B – survey

Fuel costs hurt air travelersFuel costs hurt air travelers Changing the face of business travel Road warrior travel tips

NEW YORK (CNNMoney.com) — The dysfunctional air travel system is causing many Americans to avoid air travel and the economy is suffering as a result, according to a survey released Friday.

The survey, conducted by the Travel Industry Association (TIA), a non-profit trade organization, found that frustrated travelers avoided roughly 41 million trips over the last 12 months, which cost the economy more than $26 billion.

“Many travelers believe their time is not respected and it is leading them to avoid a significant number of trips,” said Allan Rivlin, a partner at Peter D. Hart Research Associates, which interviewed 1,003 air travelers for the survey.

The avoided trips are having an impact on the broader economy. Over the last 12 months, there was $9.4 billion in revenue lost by airlines, $5.6 billion lost by hotels, $3.1 billion lost by restaurants and $4.2 billion lost in federal, state and local taxes, according to TIA.

“The air travel crisis has hit a tipping point, ” said Roger Dow, president and CEO of TIA. “More than 100,000 travelers each day are voting with their wallets by choosing to avoid trips.”

A majority of travelers said air travel safety and security has improved. But inefficient security screening, flight cancellations and delays were the top frustration among air travelers surveyed.

Overall, more than 60% of respondents think the air travel system is deteriorating. But travelers are most irritated with the air travel process, not the airlines.

TIA says the federal government can address some of travelers’ top frustrations, including delays, cancellations and inefficient security screening.

“With rising fuel prices already weighing heavily on American pocketbooks, we need to find ways to encourage Americans to continue their business and leisure travel.” Dow said.

To that end, TIA announced plans to hold an “emergency summit” of travel leaders in Washington on June 17, and called on each of the presidential candidates to address the issue.

The debate over how to improve the system, which has traditionally been dominated by the government and the aviation industry, is “stale and stagnant,” said Geoff Freeman, a TIA senior vice president.

Freeman said the the air travel system has problems “that the government and aviation industry cannot fix, ” and that the industry is suffering from a “failure of leadership.”

In a statement responding to the survey, D.J. Gribbin, general counsel of the U.S. Department of Transportation, said the Bush administration has undertaken a number of steps to help ease air service problems, including congestion-relief initiatives in the New York area and increased compensation for passengers who get bumped from flights.

“The Transportation Industry Association survey helps quantify the frustrations facing today’s air travelers, who bear a high cost in terms of delays and congestion,” Gribbin said. To top of page

Shanghai Seen Emerging as Delta Hub Amid Expansion Push in China

Delta Air Lines Inc. Chief Executive Officer Richard Anderson said he envisions creating an international hub in Shanghai to build on a growing relationship with China Eastern Airlines Corp.

“When you think about what our strategy is long-term, we need to have a hub in Shanghai like the one we have in Amsterdam,” Anderson told employees in a recorded message.

Anderson’s comments underscored the importance he attaches to expanding in China, where the Atlanta-based airline has added service to Shanghai and has a partnership with China Eastern in the SkyTeam alliance. A hub modeled on operations at Amsterdam’s Schiphol Airport would let Delta collect domestic passengers from around China and steer them to U.S. destinations.

Delta will start a daily Los Angeles-to-Shanghai route later this year, on top of service to China’s largest city from Seattle and Detroit. Last week, Delta became the first U.S. airline to accept payments from China’s Alipay, which resembles PayPal. It also is co-locating with China Eastern inside the Shanghai airport.

“As we plan for our long-term future, it becomes more clear every day that China will be a major part of our business,” Anderson said in the hotline message, which was posted Saturday. Delta didn’t respond to a request for comment about the China strategy Monday.

Chasing United

Delta is No. 2 among U.S. carriers in flying across the Pacific, trailing United Airlines. While Delta has a hub in the region in Tokyo, Chicago-based United has a head start in offering flights to secondary Chinese cities, such

Article source: http://www.bloomberg.com/news/articles/2015-04-06/delta-ceo-sees-shanghai-hub-as-carrier-plots-growing-china-plan


U.S. airlines are growing without adding airplanes

In 2015, American Airlines Inc. and Southwest Airlines Co. will end the year with about the same number of airplanes they had at the beginning of the year or fewer.

Even so, they’ll fly more capacity in 2015 than in 2014.

How? By putting more seats in their airplanes, replacing smaller airplanes with bigger airplanes or flying their airplanes more often or on longer trips — efficient ways for the carriers to boost productivity, even if coach passengers may feel even more squeezed.

“Almost all of our capacity growth domestically is about putting more seats on airplanes,” American Airlines president Scott Kirby said Tuesday at an investment conference sponsored by J.P. Morgan Chase.

Delta Air Lines Inc. president Ed Bastian, speaking at the same conference, said much of Delta’s increased productivity has come from “upgauging” — using larger airplanes or putting more seats on airplanes.

“While we’ve done a lot of upgauging in terms of getting cost efficiencies and productivity in our fleet, I still think we’re in the mid-innings of our upgauging effort,” Bastian said. “That will continue to drive increased cost productivity results over the next two to three years.”

Southwest Airlines chief financial officer Tammy Romo said the carrier’s fleet will remain around 700 airplanes at year’s end. But it expects to operate 2 percent more flights, with 2 percent more seats per flight, with longer flights on average.

That should increase Southwest’s capacity — measured in available seat miles flown — by 7 percent over 2014, even with about the same number of aircraft, she said.

The subject of capacity growth is a ticklish one for investors, who fear that the industry’s current boom in profit will prompt some airlines to lose “discipline” — a euphemism for adding more capacity than demand will support.

Passenger unit revenue, or revenue per mile per seat, has grown little or in some cases has shrunk in the first quarter, with increased capacity getting much of the blame.

However, American’s Kirby said the boost in 2015 capacity, estimated at 5 percent on domestic routes, is “a one-time event.”

“It’s distinct from capacity where we’re adding new airplanes, growth aircraft. We really aren’t. We expect to end 2015 with fewer aircraft at the end of the year than we started the year, but we’ll still have capacity growth because we have more seats on each of the aircraft,” Kirby said.

“All airlines for the most part are putting more seats on airplanes. We’re doing it. United’s doing it. Delta’s doing it. Even Southwest is continuing to put more seats on their existing aircraft. Once you’ve done that, you’re done.”

The capacity boost at American is largely coming in two fleets, the Boeing 737-800s that are now the mainstay of its single-aisle fleet and the Boeing 777-200s that anchor its international fleet.

American is putting another 10 seats on the 737-800s, taking that aircraft to 160 seats. As part of an overall redo of the 777-200 interiors, American is going from 247 seats to 289.

The arrival of more Boeing 737-800s and the phase-out of the 140-seat McDonnell Douglas MD-80 on domestic routes will also boost the average number of seats per flight, although American will fly some of the MD-80 routes with 128-seat Airbus A319s.

Delta is also adding aircraft that replace smaller airplanes, and five daily flights between Dallas Love Field and Atlanta illustrate the result.

A year ago, Delta used a regional partner to operate the flights with 50-seat jets, giving it 250 seats to sell each day in each direction. But with the Oct. 13 end of a federal law restricting Love Field flights, Delta began flying 110-seat Boeing 717s on the route, giving it 550 seats each direction — more than doubling the capacity without adding any flights.

Delta also has added the 180-seat Boeing 737-900, the largest single-aisle jet that Boeing sells. Delta now has 31 of the 737-900 and firm orders for 69 more. It also has firm orders for 45 Airbus A321s, the Airbus counterpart to the 737-900.

Southwest has used two methods to boost its capacity — putting more seats on airplanes and going to a larger airplane type.

At the end of 2011, Southwest’s fleet of 698 airplanes (including AirTran Airways Inc. aircraft) had an average of 134 seats.

Since then, Southwest has decided to begin buying 175-seat Boeing 737-800s and is adding an extra row of six seats to the 137-seat Boeing 737-700s.

Sending AirTran’s Boeing 717s to Delta also helped Southwest boost its capacity. Southwest has replaced those 117-seat airplanes with larger Boeing 737-700s.

As a result of the changes, the average aircraft size at Southwest went up to 146 seats as of Dec. 31, a 9 percent increase over 2011. The total number of seats is more than 97,000, compared with about 93,500 three years earlier, even though the airline had 665 aircraft operating at the end of 2014 compared with 698 in 2011.

At the investment conference, executives said they are concerned about too much capacity in international markets.

“If you look around the world, I would describe demand as pretty good everywhere except for the fact that capacity is growing faster than demand in some of the regions,” Kirby told attendees.

Capacity to Europe is up significantly, he said. American has reduced flying across the Atlantic, “but the rest of the industry hasn’t,” Kirby said.

Bastian said the stronger dollar will hurt Delta on foreign exchange weakness, and that is likely to cause it to cut international flying in September and October.

“Summer is looking strong. It should do quite well. But post-summer, in the September-October period, you can expect to see some reductions on the international front,” he said.

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American Airlines Warns of Fraudulent or phishing emails

One of the most common types of email fraud is called “phishing”. Phishing is the practice of sending phony email messages that are disguised as legitimate and often include company logos that look real. A typical phishing email will include a false claim about a customer’s account and either a link or button that takes them to a “spoof” website that mimics a reputable company’s actual website, in hopes that they will disclose personal information such as a credit card number or account information. Some phishing emails may also have attachments which may contain potential email viruses. Traditional phishing happens exclusively via the Internet with emails and attachments, but offline phishing involves sending direct faxes and/or postal mailings to consumers or businesses as well.

Examples of Phishing Emails, Faxes, Contracts and Postal Mailings

Example Contract
Latest Email Example
Example Postal Mailing
Example Fax
Example Email 1
Example Email 2
Example Email 3
Example Email 4
Example Email 5 
Example Email 6
Example Email 7
Example Email 8
Example Email 9
Example Email 10
Example Email 11
Example Email 12

Example of Phishing Email with our partner carrier British Airways

Latest Example Email

What To Do If You Receive a Phishing Email, Fax, Contract or Postal Mailing

American Airlines will never ask you to perform security-related changes to your account in this fashion or send emails to collect user names, passwords, email addresses or other personal information. If you receive an email claiming to be from American Airlines, that asks for account information, it should be considered fraudulent and an attempt to obtain personal information that may be used to commit fraud.

If you receive this type of email, do not click on any links, open any attachments, call any phone numbers listed or follow any instructions in the email. Instead, forward a copy of the email, including the header to webmaster@aa.comso that we can investigate further.

If you receive a phishing fax or postal mailing, please scan the examples and forward via email to webmaster@aa.com.

United States Postal Inspection Service

You may also want to file a complaint with the U.S. Postal Inspection Service.

Ultimate All-Inclusive Honeymoon Resorts

Butterflies. Excitement. Anticipation. The swirl of emotions leading up to your big day is a part of what makes your wedding day so special. Now it’s time to plan the most romantic trip of your lifetime … your honeymoon. And with the stress of wedding planning, many couples prefer the ease of an all-inclusive resort. An all-inclusive resort is a holiday resort that typically includes three meals daily, soft drinks, most alcoholic drinks, gratuities, and possibly other services in the price. Many also offer sports and non-motorized watersports and other activities that are included in the price as well.

I recommend all-inclusives for many young couples simply because they are an easy vacation after the difficult task of planning and executing a wedding. My top three picks are:

Rendezvous St. Lucia – Best small, intimate getaway with exemplary service

All-inclusive honeymoon resortsThis quiet, intimate resort is for couples only and offers two miles of powdery, white beaches. At the Rendezvous St. Lucia, known for its family-like atmosphere and first-class service, your every need will be met seamlessly by a dedicated staff. The resort offers a number of honeymoon experiences including a candlelit dinner on the beach, an in-room retreat with a honeymoon massage, or a sunset cruise around the island.

The resort is located and hour and half from the airport, so many guests take advantage of helicopter transportation, making the trip all the more memorable and showcasing the natural beauty of the island and geography. This family-owned resort will offer a personal touch that will make your honeymoon feel like you’ve discovered your own treasure island.

Paradisus Playa del Carmen La Perla – Best variety activities and dining

all-inclusive honeymoon resortsLocated on a private bay with pristine beaches along a preserved mangrove coastline, this adults-only resort is located just 45 minutes from the Cancun airport. The Paradisus is the perfect choice for those couples who want to explore a bit during their honeymoon stay. The resort offers a number of nearby attractions and activities including Playa del Carmen’s trendy shopping district, Fifth Avenue, and the famous Mayan archaeological sites of Tulum, Chichén Itzá and Cobá. World-class golfing and spectacular diving are among the activities offered as well.

On the dining front, guests can enjoy a different menu every night of their stay, including Japanese, South American, Mediterranean and Mexican cuisine. Eleven restaurants and ten bars offer unparalleled variety and a rich ambiance that will enchant honeymooners for the length of their stay. Finally, the YHI spa offers treatments, studio classes and more in its 20,000 foot, state-of-the-art facility.

Azul Sensatori – Best Sunsets and Gourmet Cuisine

all-inclusive honeymoon resortsAlthough the Azul Sensatori resort will accommodate families, the two adult-only sections are the reason I recommend this intimate resort. Located in Negril, Jamaica, a region known for its spectacular sunsets, this is an ideal resort for relaxing and escaping the demands of a busy life – and decompressing from post-wedding stress. Four restaurants boast a gourmet selection of International, Italian and Caribbean cuisine.

The honeymoon section features both oceanview and oceanfront rooms and suites on Negril’s famous seven-mile beach, including daybeds for lounging on the balcony or terrace. This adults-only section also features an oceanfront pool with swim up bar which becomes a lounge in the evening. Another special draw for honeymooners are the cliff-top massages with jaw-dropping views. Past honeymooners have loved the staff’s habit of over-delivering on service, and the gracious, friendly attitudes.

Each of the above resorts offers its own unique brand of luxury, romance and and relaxation. If you’re ready to begin exploring these and other honeymoon options, please give me a call. I have personal experience with many of the resorts and would love to direct you to the perfect one for your honeymoon.

 

 

 

 

 

 

 

Packing Tips for Airline Carry On Rules

carry on luggage

After airlines began charging fees for checked baggage in 2008[1], frugal travelers started cramming everything into their carry-on bags. While overhead compartments got a lot more crowded, this tactic worked well. But recently, travelers have seen stricter enforcement of airline carry on rules. Here are some packing tips to make sure your bag fits.

Are There New Airline Carry on Rules?

Travel writer George Hobica of Airfarewatchdog.com wrote in USA Today[2]that before a recent flight on American Airlines, airport staff insisted he place his suitcase in a bag sizer. Despite having “taken this same 21-inch four-wheeled suitcase all around the world,” he wrote, it was rejected as being too big. One side was one inch too long.

Other airlines responded by saying they had not changed their carry on size limits, but Hobica contends that they have. Before March 2014, he says, United’s carry on bag limit was 45 inches (height + width + depth), including wheels and handles, with no side being longer than 22 inches. The new language says carry on luggage can’t exceed 9 inches by 14 inches by 22 inches.[3] It might seem like a small difference, he says, but this can mean that some bags that previously met the requirements will now have to be checked at additional cost. Hobica says a Delta passenger told him that a bag identical in size to his was also rejected as a carry on for a recent flight.

The upshot is that while most airlines’ carry on limits remain the same, it seems that some are getting stricter about enforcement. Here are some packing tips to ensure your bags meet airline carry on rules.

Research Your Airline’s Specific Policies

Airlines each have their own policies about carry on bag size, fees and definitions. Here are some major airlines’ carry on rules and maximum dimensions, as of July 2014. Remember that wheels and handles are included in the dimensions.

  • Alaska Airlines: 24″ by 17″ by 10″. Exceptions made for human organs, art portfolios, paintings, delicate scientific equipment and fishing poles.[4]
  • American Airlines: 22″ by 14″ by 9″. 45” combined dimensions. Beginning in June 2014, one diaper bag or duty-free item may be brought on board as a second personal item.[5]
  • Delta: 22″ x 14″ x 9″. 45″ combined dimensions.[6]
  • Frontier Airlines: 24″ by 16″ by 10″. A fee is charged for carry-on bags, ranging from $25 to $50.[7]
  • JetBlue: 24″ by 16″ by 10″ [8]
  • Southwest: 24″ by 16″ by 10″[9]
  • United: 22″ x 14″ x 9″[10]

Know Which Items You’re Allowed to Carry On Separately

If your bag is bulging at the seams, you can take out certain items and bring them on board in your hands to make sure you’re meeting airline carry-on rules. Airlines typically allow passengers to carry on books and magazines, coats and outerwear, food, umbrellas and walking aids.[11]

Maximize Your “Personal Item”

Most airlines permit travelers to bring one personal item in addition to their carry on bag. This can mean a purse, backpack, briefcase or computer bag, but not more than one of these. (Some airlines permit diaper bags to be carried as a second personal item.) While your personal item must fit under the airplane seat, many airlines do not have specific dimensions it must meet. So pack as much as you can in your personal item to reduce the size of your carry on bag.

Try a Carry On Bag That Compresses Your Clothes

Forget those flimsy elastic bands in your old suitcase. Briggs-Riley sells a line of compression luggage that expands by a third and then shrinks back to regulation carry-on size when you zip it up.

Pack Your Bag Thoughtfully

To maximize space in your carry on bag, tightly roll your clothes and place the larger items in the bag first. Tuck socks, underwear and other small items in the leftover space, including inside your shoes. Make sure all liquids and gels meet TSA size limits and are easily accessible for inspection.

Ultimate Honeymoon Destinations

The honeymoon. Your first great adventure as a married couple.  A time to recover from the busyness of wedding preparations and to connect in a new way, free of responsibilities and time constraints.  A time to focus on one another, and your new life together.

Here at Luxury Travel Destinations, honeymoons are our specialty.  And finding the right honeymoon – and ultimate honeymoon destination and resort – for each couple is what I do best.

So with that said, these are four of my favorite resorts for honeymooners:

Ultimate resort to get away from it all: Four Seasons Bora Bora

Ultimate Honeymoon Destinations

Bora Bora is the best known of the French Polynesian Leeward islands, and is known for its tranquil beauty.  The Four Seasons Bora Bora is surrounded by sand-fringed islets and offers breathtaking views of the Pacific Ocean and Mount Otemanu from over-water, private bungalows and a state-of-the-art spa.

The Four Seasons boasts four exceptional restaurants, but my favorite dining experience there is the Sunset Restaurant and Bar, featuring fresh, delightful Asian cuisine.  You can also enjoy a stargazing cruise after your meal, complete with dessert, champagne and live music.

The Four Seasons resort is known for its exceptional service.  You can expect every need to be met with gracious Polynesian charm and a warm smile.

Ultimate eco-friendly resort: Banyan Tree Mayakoba, Riviera Maya

Ultimate Honeymoon Destination

 Located on the edge of the Mayan jungle, the Banyan Tree Mayakoba is the most sustainable 5-star resort on the shores of the Caribbean.  Beautifully designed to blend Mexican culture with Asian hospitality, its serene, verdant landscape features private, tranquil villas, freshwater lagoons, natural dunes and coral reefs.

The Sanctuary Pool Villa offers an idyllic space, with separate living and study pavilions, an outdoor dining area, a private, landscaped garden and your own heated swimming pool and outdoor whirlpool.

The resort has nine different dining options, but the restaurant Ixchel is my favorite.  Ixchel, meaning “Moon Goddess”, is Banyan Tree Mayakoba’s traditional trajinera, or dining boat.  The menu offers a combination of local and international cuisine, all while drifting among the moonlit canals and mangroves.

Aside from the breathtaking scenery, the Rainforest Spa is one of the reasons couples choose this resort.  Offering a wide compliment of services and treatments, the spa specializes in hydrotherapy.

Ultimate once-in-a-lifetime experience: Jade Mountain, St. Lucia

 ultimate honeymoon destinationsThe sanctuaries of Jade Mountain truly set it apart from any other resort.  15 ft. high ceilings, infinity pools and an open 4th wall, create a magical, transformative experience you will never forget.  There are no televisions, radio or telephones to distract from the natural beauty.

Jade Mountain also offers an exquisite Total Romance package, which includes everything you need plus the following activities; tours of a volcano, sulfur springs and diamond mineral baths, a scuba diving course for beginners or two dives for certified divers, ½ day jungle biking excursion in Anse Mamin Valley, and a ½ day sailing on a skippered resort yacht.

My favorite activities at the resort are the daytime and sunset sails on the resort yacht and the jazzy sunset cruise on the 60 ft. resort catamaran.

Ultimate resort for luxury: Eden Rock, St. Barths

Ultimate Honeymoon Destinations

The embodiment of French art-de-vivre, Eden Rock is in the heart of the Caribbean.  Known for its upscale shopping, active cultural calendar and celebrity sightings, St. Barths is an upscale escape that offers a plethora of the finest cuisine, art galleries and museums.

No two rooms and Eden Rock are alike.  Each is individually decorated and they range from exquisite rooms to gorgeously appointed beach cottages and secluded villas.  Each offers extravagant style and hospitality, with dedicated butler service around the clock.

A full range of beauty and spa treatments are brought to your own private room, for the ultimate in luxurious pampering.  Leisure activities and nautical sports will ensure the perfect balance of relaxation and entertainment.

Planning the ultimate honeymoon for couples is one of the things I enjoy most about being a travel professional.  So if any of these destinations seem like the right honeymoon option – or you just want to learn a little more about what other brides and grooms have experienced – give me a call.

 

Next month: More of my top honeymoon resorts