Air Travel Less Safe Amid Government Shutdown, Union Leaders, Inspectors Warn

Federal workers in charge of making sure citizens stay safe while flying said air travel has become more dangerous amid a government shutdown forced by President Donald Trump.

The shutdown, which began Dec. 22 after Trump demanded $5 billion for a useless border wall, has led to more than 3,000 support workers being furloughed while more than 10,000 air traffic controllers continue to work without pay, according to The Washington Post.

Furloughed safety inspectors said planes that haven’t been inspected for two weeks are still being used to transport passengers.

“We are another layer of safety,” safety inspector Troy Tomey, 52, told the Miami Herald as he protested with other furloughed workers outside Miami International Airport on Thursday. “We’re the last check of the box. Taking us out of it, mistakes can happen.”

On the day of the shutdown, union leaders with the Professional Aviation Safety Specialists warned that Congress would need to act fast to get inspectors back to work.

“Furloughing this critical workforce during the busy holiday travel season is neither in the best interest of the nation’s economy nor the oversight of the U.S. aviation system,” the union said in a statement at the time. 

Union leaders at the National Air Traffic Controllers Association (NATCA) are encouraging its members to call their representatives in Congress to ask for an end to the shutdown.

“Even though air traffic controllers and traffic management coordinators remain on the job, dedicated to the safety of every flight, they don’t know when they’ll receive their next paycheck and that adds more stress to an already stressful profession,” the NATCA said in a statement. “This shutdown and the resulting furloughs are rapidly eliminating the layers of redundancy and safety on which the NATCA is built.” 

The union also said hiring and training delays have worsened among the crisis.

“This staffing crisis is negatively affecting the National Airspace System, and the shutdown almost certainly will make a bad situation worse,” NATCA President Paul Rinaldi said in a statement. “Even before the shutdown, controllers have needed to work longer and harder to make up for the staffing shortfall. Overtime in the form of six-day weeks and 10-hour days is common at many of the nation’s busiest and most short-staffed facilities including radar facilities in New York, Chicago, Atlanta, and Dallas. And none of the controllers forced to work during this shutdown will see pay for their hard work to keep travelers safe until the shutdown ends. This shutdown must end now.”

Trump’s desperation for a border wall will be further hampered after Democrats took control of the House on Thursday. They have vowed not to give him any money for his wall.

  • This article originally appeared on HuffPost.

United Airlines refunds deployed soldier after canceled Christmas flight fiasco

Benjamin and his family were looking at more than $5,000 in airline tickets to bring him back to Michigan for the first time in a year, and then a return flight to Germany in January before his leave expired.
(iStock)

United Airlines on Monday quickly reversed itself in what could have been another embarrassing public relations gaffe for the carrier.

United will reimburse U.S. Army soldier Pfc. Benjamin Jimenez for the money he spent to get home to Michigan from Germany after his original flight was cancelled on Saturday, Dec. 22, and will also pay for his return flight to Frankfurt, according to the Detroit Free Press.

Benjamin and his family were looking at more than $5,000 in airline tickets to bring him back to Michigan for the first time in a year, and then a return flight to Germany in January before his leave expired.

Instead, United is picking up the tab.

“I’m happy,” Benjamin’s aunt, Sarah Mundt of Monroe, Mich., told the Free Press.

Read more from TravelPulse:

The issue started on Saturday. Benjamin had spent $1,116 in November on a round-trip flight to come home to Michigan for Christmas. But he found out that the flights were canceled by United codeshare partner Lufthansa, and was told by United that the best they could do was have him purchase another flight – at a cost of $2,300 one way – and dispute the charge with his credit card company.

The Free Press published a story on the ordeal on Sunday and it immediately became a viral sensation, prompting callers and well-wishers who wanted to donate to Benjamin and his family.

“I made it very clear, I don’t want anything for free,” Mundt told the newspaper. “I understand this is a business, you guys have to make money. I don’t mind paying the original fare that he originally bought … but we want the $2,500 back, and we need a way for him to get back to Germany.”

United, stung in the past by public relations gaffes and insensitive and/or ill-timed responses, jumped in quickly after the initial story appeared.

The airline said it would send Benjamin and his family a check to cover the $2,300 the soldier spent on his ticket to Michigan after his original flight was canceled. And, United will fly him back to Frankfurt next month, free of charge.

This story was originally published by TravelPulse.

Was 2018 the ‘Worst Year for Air Travel’ Yet?

Calling any year the “worst year to fly” is a bold statement. But that’s just what AirHelp, a passenger rights company, is saying about 2018.

The company says 2018 was “the worst year to fly for travelers due to overtourism, delays and poor quality of service from many airlines internationally,” adding that “an average of 2,400 U.S. travelers experienced flight disruptions every day this year.”

While weather and technical issues will always pose challenges for airlines’ punctuality and performance, AirHelp primarily blames overtourism for exacerbating those problems. “Overtourism,” of course, is simply a less charitable way of saying lots of people are traveling.

Can 2019 Be Better?

But semantics aside, that trend doesn’t look like it will subside in the coming year, meaning travelers and airlines alike should prepare for another taxing year in 2019.

The good news is that while no one can control the weather or ensure planes operate smoothly, there are steps travelers can take to mitigate these circumstances. AirHelp has some tips:

  • Fly during off-peak days or times, even later at night, when airports and aircraft are less crowded.
  • Leave extra time for traveling to and from the airport.
  • Many travelers already do this in the era of escalating bag fees, but pack light or only use a carry-on to skip baggage claim.
  • Bring chargers and extra entertainment for the airport to keep yourself (or your kids) occupied during a delay.
  • Know your rights for flight disruptions to make sure you are properly compensated for any delays

Readers, do you think 2018 was the worst year for air travel ever? Or was your experience just a series of run-of-the-mill disruptions? Comment below.

More from SmarterTravel:

Government shutdown affecting air travel, national park safety

DENVER, Colorado — If you are planning on hiking in a national park or head to the airport to travel this weekend be prepared. Federal workers are warning that the government shutdown is starting to impact safety.

“For air traffic controllers, you only get one take,” said James Marinitti with the National Air Traffic Controllers Association. “They work in a mistake-free environment where we are expected to be right 100 percent of the time.”

With 3,000 air traffic support staff being told not to come to work there are fewer safety inspectors. That can lead to delays like repairing runway lights that guide pilots to the installation of new technology that helps controllers communicate with pilots.

“Radar, preventative maintenance — these types of things that will get delayed as the shutdown continues because the workers are not there to keep the system healthy,” Marinitti said.

TSA employees are among the thousands of essential government workers required to show up without pay. Senior officials have confirmed with CNN that hundreds of TSA employees are calling out sick since the shutdown.

We reached out to the TSA at Denver International Airport about the impacts but have not heard back.

At Rocky Mountain National Park, visitors are arriving only to be disappointed.

“We are out here to visit. We see the sign and realize it’s closed. We came all the way from Vancouver, Canada, and it’s kinda disappointing,” said Stanley Marayan.

Trash cans are locked up at the park and roads are closed because there are no workers to plow them.

The National Park Service is warning visitors to use extreme caution during the shutdown because emergency services are limited. At Yosemite National Park, one death wasn’t reported for a week because of the government shutdown.

“America is great. We want to explore America, so for us, I think this is crazy they are closing the parks. Nature is beautiful here,” Marayan said.

Air Travel Less Safe Amid Government Shutdown, Union Leaders, Inspectors Warn

“This staffing crisis is negatively affecting the National Airspace System, and the shutdown almost certainly will make a bad situation worse,” NATCA President Paul Rinaldi said in a statement. “Even before the shutdown, controllers have needed to work longer and harder to make up for the staffing shortfall. Overtime in the form of six-day weeks and 10-hour days is common at many of the nation’s busiest and most short-staffed facilities including radar facilities in New York, Chicago, Atlanta, and Dallas. And none of the controllers forced to work during this shutdown will see pay for their hard work to keep travelers safe until the shutdown ends. This shutdown must end now.”

4 Things the United Airlines MileagePlus Program Gets Right

Everyone loves a bargain – but maybe not at the expense of comfort. When you’re crammed into a middle seat between a sneezer and a snorer, you start to reconsider if the ultra-savings was worth it.

United Airlines, while not considered a low-cost carrier, could be a solid option for flyers looking for comfort and easy ways to save money with travel rewards. This legacy carrier’s frequent-flyer program has a lot to offer, and with 4,600 daily departures to 357 airports in 48 countries, United and the Star Alliance take you where you want to be.

Here are four things the United Airlines MileagePlus program gets right.

1. Earn miles with a credit card

With generous sign-up bonuses and at least 1 miles per $1 spent on eligible United purchases, restaurants, hotel nights and more, miles add up quickly.

And if you book with the United℠ Explorer Card, get perks such as one free checked bag, get 25% back on in-flight purchases, priority boarding privileges and up to a $100 Global Entry or TSA PreCheck fee credit.

2. Booking flexibility and ease

In general, you can earn MileagePlus miles on flights with Star Alliance partners and redeem your miles for flights on Star Alliance airlines. If you have Gold elite status or above your partner flight benefits include an extra baggage allowance and access to the airport clubs around the globe.

» Learn more: How to get started with frequent flyer programs

And if you are booking an international trip, United’s Excursionist Perk — a free one-way award with certain multi-city itineraries — can add savings to a trip. Members who book an itinerary with three or more one-way awards will be eligible to receive one of those one-way awards for free if it meets specified conditions.

MileagePlus elite members can also save on fees for tickets booked within 21 days of departure. Fees are reduced or waived for MileagePlus elite members.

3. A comfortable in-flight experience

Flights with United Private Screening offer films and TV shows you watch on your own device via the United app.

Wi-Fi is available on most planes, with United promising more coverage and better service to come.

4. Use miles on non-travel expenses

MileagePlus Exclusives offer members the chance to bid on one-of-a-kind adventures, including VIP access to Broadway shows, sporting events and foodie events with Michelin starred chefs.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2019, including those best for:

Planning a trip? Check out these articles for more inspiration and advice:
The United Airlines MileagePlus rewards program: The complete guide
United replaces first-class intercontinental flights with Polaris seating
Go ahead, use your travel rewards for regular expenses

United Airlines denies aisle chair to local coach, who is paralyzed

BAKERSFIELD, Calif. — Independence High School football coach Tyler Schilhabel, who was paralyzed following an ATV accident eight an a half years ago said he was looking forward to stepping off the football field to spend quality time with his new wife on their honeymoon in the Dominican Republic last week, until his travel plans took a different turn, “We flew with United Airlines, we flew from LAX and had a connecting flight to Chicago to the Dominican Republic. When we flew to Chicago the first time we were seven rows back and I require an aisle chair to get me on and off the plane because my regular chair is too wide to fit on the airplane,” Schilhabel said.

However, Schilhabel said he was denied timely access to an aisle chair when he landed in Chicago from LAX and if it wasn’t for the flight attendant who helped him, he wouldn’t have made his connecting flight to the Dominican Republic, “What had actually ended up happening was one of the flight attendants who knew that I was in a rush and the aisle chair wasn’t there, he actually picked me up lifted me and put me into my normal chair so that I could make my connecting flight.”

Upon landing in the Dominican Republic, Schilhabel said the airline also failed to provide a safe deplaning option for him, and his wife was also injured as they tried to exit the plane, “We landed in the Dominican Republic and they didn’t have an aisle chair ready so we waited there for about 20 minutes and they brought an aisle chair but they did not have a ramp, or a jet way, or an elevator to get me off the plane. All they had was a flight of stairs so the aisle chair was no use so I had to scoot on my bottom all the way to the front of the plane and when we realized there wasn’t a ramp or anything else my wife and I just decided no it’s not safe we don’t trust them to carry me down the flight of stairs so we just hopped down, she grabbed my legs and I hopped down step by step on my bottom. When we got to the very bottom she actually slipped and hurt her wrist.”

On the way back from the Dominican Republic to Chicago, Schilhabel said the airline provided the aisle chair but then problems resurfaced when he once again tried to deplane, “We waited about 25 minutes for everyone to get off the plane once again and then I waited for an additional 20 to 25 minutes for an aisle chair to get there and it never arrived. We had a connecting flight, we still had to get through customs so I scooted on my bottom all 31 rows to the front of the plane, got on my chair, got through customs, we were able to make our connecting flight.” Schilhable also added that getting off the plane was humiliating.

According to the U.S. Department of Transportation depending on the type of disability related need, passengers may be required to ask for specific accommodations 24 hours in advanced or check in one hour before standard check in time for the flight. Schilhable said ever since his accident he knows the drill very well and planned ahead as usual.

“When I make all of my reservations for my flights I put on the notes that I require an aisle chair and a ramp slash elevator at all arrivals and destinations and I make it a point to get there even earlier before anybody else so that I can talk to whoever is at the front desk to let them know once again,” Schilhabel said.

Schilhabel said after United Airlines saw his social media post on his Facebook about what happened during his travel the company reached out to him 24 hours ago to apologize. He said United Airlines offered $2,000 worth of vouchers and an additional refund but he declined their gesture, “It’s not necessarily about the money or getting anything in return, it’s just the fact that people have been treated like this on multiple occasions not just myself and it seems like they haven’t done anything to fix it.”

23ABC News reached out to United Airlines and after they initially sent us a link to how to request a wheel chair online they later responded with a statement saying quote:

“We are concerned to learn of our customer’s unacceptable experience. We have reached out to our customer to deeply apologize and we are working with our team to understand what occurred and fix it.”-United Airlines

Shilhabel said United Airlines also asked him to take down his Facebook post but he told them no. As of now Schilhabel has not spoken with any attorneys.

United Airlines: No more puppies on its planes

Your emotional support animal in training may not get to fly business class anymore.

Or any other class, for that matter.

United Airlines

UAL, +3.35%

 is changing its policies regarding emotional-support animals, banning animals under the age of four months from the cabin, “to further ensure the well-being of our employees and customers while accommodating passengers with disabilities,” the company said in a blog post on Thursday.

“This is just another move in a long line of moves to restrict pets on air crafts,” Christopher Elliott, founder of consumer advocacy organization Elliott.org, said. “Animals could go the way of peanuts on planes at some point in the future — ideally airlines do not want to have any animals in the cabin.”

‘Animals could go the way of peanuts on planes at some point in the future.’


—Christopher Elliott, consumer advocate

The new policy will go into effect on Jan. 7 and comes weeks after Delta Air Lines

DAL, +4.78%

 made a similar change. “Animals under the age of four months typically have not received the necessary vaccinations that help ensure the safety of our employees and customers,” United said. The airline did not respond to request for additional comment.

United will also limit animals allowed on flights, banning all emotional- support animals that are not dogs and cats. Service animals, which unlike emotional support animals are trained to assist a qualified person with a disability, are still accepted on flights as long as they are a dog, cat, or miniature horse, the new policy said.

This comes after United turned away one passenger in January 2018 for attempting to board with her “emotional support peacock,” for whom she had purchased a ticket.

“When people think of pets as children, they will do anything to fly with them.”


—Christopher Elliott, consumer advocate

The number of animals in the cabin has been on the rise in recent months, despite the fact that Delta

DAL, +4.78%

 , American

AAL, +6.59%

  and United

UAL, +3.35%

  Airlines have tightened paperwork requirements on emotional support animals. Most service animals, which are trained to assist a qualified person with a disability, are still accepted on flights

Delta said it had six biting incidents in a period of two months in early 2018 and the number of “animal incidents” on planes, ranging from urination to barking and biting, has increased 84% since 2016, Delta chief operating officer Gil West told The Wall Street Journal in August.

The airline carries an average of 700 emotional-support animals per day on flights, up from 450 a day in 2016, West said.

Delta banned pit bull dogs from flights in July 2018 after a dog scratched a flight attendant, and United Airlines banned dozens of breeds of dogs from flights in May 2018, including Bulldogs, Boston Terriers, all kinds of Pugs and Boxers, Shih-Tzus, Mastiffs, American Bully, Pit Bulls, American Staffordshire Terrier, and Pekingese. Many of these breeds have been found to suffer respiratory problems on flights.

Elliott said the rise in animal passengers reflects a larger shift in how people view their pets — one airlines are struggling to combat.

“The role pets play in society has really shifted in the past couple years,” he said. “When people think of pets as children, they will do anything to fly with them. But pets should really stay at home.”

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Kari Paul is a personal finance reporter based in New York. You can follow her on Twitter @kari_paul.

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